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Mountain Dog Reviews

4.9 Rating 6,518 Reviews
99 %
of reviewers recommend Mountain Dog
4.9
Based on 6,518 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Mountain Dog Reviews

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Anonymous
Anonymous  // 01/01/2019
This is the second time ordering from Mountain Dog. Each time my order has been sent really quickly.
Helpful Report
Posted 4 years ago
Delighted with this harness. I bought 1 a while ago for my Jack Russell & was really pleased with it. So have now purchased another Small one for my other JR & this Medium one for my Collie x Setter. It fits her very well. It looks good & is well-made, & very light weight to go into rucksack when needed.
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Posted 4 years ago
I have now brought a number of products from Mountain Dogs & have been pleased with them all. I would recommend buying from this company.
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Posted 4 years ago
Great customer service from Mountain Dog! Needed to sort out an exchange of harness for our dog… website is easy to use and all questions answered very quickly via their email. Have used Mountain Dog several times now and always receive an efficient and responsive service. Thank you!
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Posted 4 years ago
Very efficient.
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Posted 4 years ago
Sorted out return item first class
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Posted 4 years ago
I was recommended to start using a paw balm on my boxer dog Oscar on the run up to walking the Coast to Coast. The walk is nearly 200 miles so I wanted Oscars paws to be in tip top condition. I have been using it twice a week and he's had 5 applications so far. What a difference in his pads already! They were previously rough, dry and had some cracks, now they've been transformed - they're smooth and so much healthier looking and feeling! Oscar loves to settle down at night and have the balm massaged into his pads, I'll certainly continue this regime even after our walk next month.
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Posted 4 years ago
Definitely a great find! With a 6 month old pup being re-homed to us very quickly after doing some research I messaged 2 companies for advice on harnesses. The wonderful Rachel from Mountain Dog replied extremely quickly, knew her stuff and I had ordered a whole load of goodies including harness and leads and had them delivered before the other company replied. Really impressed, extremely grateful and Mountain Dog will be my first port of call for anything dog-related I need. Highly recommend and I have a very happy pup!
Mountain Dog 5 star review on 4th August 2021
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Posted 4 years ago
Excellent service and good wuality products
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Posted 4 years ago
Fast delivery of a great product
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Posted 4 years ago
Easy transaction, had order wrong size emailed and they changed order, no problem.
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Posted 4 years ago
I m happy with the harness just right for my France bulldog.
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Posted 4 years ago
Delighted with my recent ordering experience from Mountain Dog. I had to exchange a harness I ordered for the size up and the process was dealt with very efficiently. Would recommend Mountain Dog with no hesitation.
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Posted 4 years ago
Excellent product, speedy delivery. Great price. There was a problem with my order when it arrived and Mountain Dog could not have done a better job at resolving it. Thanks so much. Excellent service!! 💕
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Posted 4 years ago
Products in stock, at competitive prices and great delivery
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Posted 4 years ago
Quick delivery, lovely collar. Great price.
Mountain Dog 5 star review on 4th August 2021
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Posted 4 years ago
Great service, parcels always arrive quickly and they have competitive prices
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Posted 4 years ago
Deliverer quickly and efficiently
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Posted 4 years ago
Great service no issues
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Posted 4 years ago
My first order from Mountain Dog and I was very impressed by the choice, and am very happy with Perdie’s new collar.
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Posted 4 years ago
Mountain Dog is rated 4.9 based on 6,518 reviews