Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,502 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,502 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 8th April 2026

2113

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got the ruffwear harness from mountain dog. Great product range”

Mountain Dog 5 star review on 26th May 2022

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Posted 3 years ago

Thank you so much for sharing your photos with us. We love to see the products out and about! We hope to see you shopping with us again soon.

Posted 3 years ago

“Good range to choose from. Easy to order and quick delivery.”

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Posted 3 years ago

What fantastic photos of your furbaby Kim, thank you so much for sharing.

Posted 3 years ago

“Fantastic company and quick delivery too”

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Posted 3 years ago

Thank you so much for the review!

Posted 3 years ago

“Fast delivery. Product was perfect. No complaints whatsoever.”

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Posted 3 years ago

Fantastic, thank you so much for the review!

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Thank you so much for the review and 5 stars Paul!

Posted 3 years ago

“Great service from this company. I purchased the Rough Wear collar and matching lead in one of this season’s new colours, purple sage, and I’m thrilled with it. I’ll be back to purchase the matching harness once my puppy is fully grown! Great communication from this company and good delivery times - tracking available. Would definitely recommend.”

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Posted 3 years ago

Thank you for the review and 5 stars! We are so glad to hear that you are happy with the service and the items you recieved. We do hope to see you again soon!

Posted 3 years ago

“Very happy with quality and fit, well made harness, this is my 2nd that I have purchased. The first one is still wearable but worn.”

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Posted 3 years ago

Thank you for the review, Linda, so glad to hear that you returned for a second!

Posted 3 years ago

“The website was very easy to use. The ordering and payment process straightforward. The item I’d bought arrived quickly, was exactly as described and is a lovely quality item.”

Mountain Dog 5 star review on 25th May 2022

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Posted 3 years ago

WOW! What a fantastic photo of your furbaby! Very fluffy indeed! Thank you for taking the time to leave us a review, we hope to see you again soon.

Posted 3 years ago

“Excellent service and products.”

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Posted 3 years ago

Fantastic to hear Mandy, thank you so much for the review.

Posted 3 years ago

“Very prompt efficient service”

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Posted 3 years ago

Thank you for the review and 5 stars Jane!

Posted 3 years ago

“I bought the Rock harness from Nonstop Dog and the team at Mountain Dog were amazing with their advice and help on correct fitting and my many questions. When I decided to exchange it for the tried and tested Line Harness, they dealt with the process incredibly quickly. Really happy with the service and the product.”

Mountain Dog 5 star review on 23rd May 2022

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Posted 3 years ago

Thank you so much for the kind review Veronika, we are so pleased that we could help you! Thank you so much for sharing these fantastic photos of your pooch with us!

Posted 3 years ago

“Have purchased the Huerta weekend warrior leash, very pleased with quick delivery & the Lead is very strong comfortable Handel & easy To clip on, in fact it’s perfect for walks with our Strong Doberman.”

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Posted 3 years ago

Thank you for the review, Linda, we are so pleased to hear that you are happy with your order. We hope that we will see you shopping with us again soon.

Posted 3 years ago

“Great service, great harness.”

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Posted 3 years ago

Thank you so much for the review.

Posted 3 years ago

“Good product and good service. Thanks”

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Posted 3 years ago

Thank you for sharing the fantastic photo with us Richard! You and your pooch will be ready for any camping adventures!

Posted 3 years ago

“Great shop! Good stock and fab customer service. I had to return a lead and buy a different one and they made it very easy for me. Thank you. I will be back.”

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Posted 3 years ago

Thank you Karolina, so pleased that you were happy with the service you recieved. We can't wait to see you shopping with us again in the future.

Posted 3 years ago

“Beautiful colour and amazing quality”

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Posted 3 years ago

Thank you so much for the review and 5 stars!

Posted 3 years ago

“Very good quality and fast delivery”

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Posted 3 years ago

Thank you John for the review and 5 stars!

Posted 3 years ago

“I would give 10 stars if I could. Amazing service and great product”

Mountain Dog 5 star review on 22nd May 2022

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Posted 3 years ago

What a fantastic photo of your pooch with their new toy, Heather. It is fantastic to see our products in use, as well as hear just how impressed our customers are! Thank you so much for sharing this with us and taking the time to leave us a review. We hope we will see you shopping with us again soon.

Posted 3 years ago

“Cannot speak more highly of this company, excellent service and a credit to company suppliers.”

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Posted 3 years ago

Thank you so much for the review and 5 stars, we will be more than happy to pass this on! We hope to see you again soon.

Posted 3 years ago

“I tried and failed to order an item from another company with a 2 month wait time then you saved the day! I Was able to order and received my package the next day, amazing service and high quality product. Thanks so much!!”

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Posted 3 years ago

Thank you so much for your kind words, we are so sorry to learn of the problems you had elsewhere. Be assured our small business really appreciates your custom.

Posted 3 years ago

Mountain Dog is rated 4.9 based on 6,502 reviews