Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,502 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,502 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 8th April 2026

2113

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the best harness i have ever seen. It is adjustable on both sides at all three points meaning you can making it sit on the body perfectly. The underbody is one piece so if you have a wriggler like i do it keeps them in. It is lightweight and the dogs love it, no rubbing or chaffing. I have a houdini dog who can get out of any harness I have tried so far but she is safe and sound in the mountain dog. Thankyou x”

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Posted 4 years ago

Fantastic Joanna, thank you so much for the review.

Posted 3 years ago

“Excellent service and products, great price too!”

Mountain Dog 5 star review on 10th April 2022

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Posted 4 years ago

What a fantastic photo of your little one in the Fjord Jacket! Thank you for sharing this with us! We do hope to see you again soon!

Posted 3 years ago

“Excellent range and service. The coat I needed was in stock and arrived the next day”

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Posted 4 years ago

Thank you for your photo Drew! Your furbaby looks fantastic, thank you so much! We hope to see you shopping with us again soon.

Posted 3 years ago

“Great service. My jacket arrived the day after ordering 👍🏻”

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Posted 4 years ago

Fantastic to hear Annette, thank you for taking the time to leave us a review.

Posted 4 years ago

“I have not used it yet but it looks good for what I want it for and easy for me to set up”

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Posted 4 years ago

Fantastic to hear, thank you for the review Beverley.

Posted 4 years ago

“Got it the next day really fast delivery great to deal with”

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Posted 4 years ago

Fantastic to hear, thank you, Yasmin! We hope to see you shopping with us again soon. Mountain Dog Team.

Posted 4 years ago

“Gréât website have used many times now.”

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Posted 4 years ago

Thank you so much for taking the time to leave us a review.

Posted 4 years ago

“Good harness which saves the strain on my elbow”

Mountain Dog 4 star review on 7th April 2022

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Posted 4 years ago

Thank you so much for the fantastic photo of your fur baby! They look fantastic!

Posted 4 years ago

“Great company, delivery super fast!”

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Posted 4 years ago

Thank you for the 5 stars Rebecca!

Posted 4 years ago

“Quick delivery, customer service was responsive and helpful to correct a mistake I made in the ordered colour of the product before it has been sent.”

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Posted 4 years ago

Fantastic to hear Ishay! We are so glad we could help! Thank you for the lovely review.

Posted 4 years ago

“Very safe and easy harness to use, this is the second ruffwear harness I have bought. Lasts years, not months so worth the money compared to cheaper ones on the market. I'm never worried the harness will fail as my dog pulls and has stretched cheaper harnesses in the past and they have failed.”

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Posted 4 years ago

Thank you so much for the feedback Fay! We hope to see you shopping with us in the future.

Posted 4 years ago

“Brilliant service, highly recommend it, super fast delivery. I was able to change my order after it was placed, the customer support was very helpful and responded to my email quickly. The discount was also a great bonus, I will be def buying my dog's stuff from Mountain Dog from now on.”

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Posted 4 years ago

Thank you so much for the fantastic review. Our customer service team are more than happy to help when it is needed.

Posted 4 years ago

“I just orcered online, no communication, but was delivered within timeframe described”

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Posted 4 years ago

Thank you for the review, Megan, so glad to hear that you received the item in the time frame.

Posted 4 years ago

“Still trying to gey a replacement for dog carrier that arrived broken”

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Posted 4 years ago

Hi Rachel, Thank you for taking the time to leave a review. I'm happy to see this is currently being dealt with, pending an image of the damage. Many thanks, Mountain Dog Team

Posted 4 years ago

“Fantastic service. Ordered on a friday night and was dispatched over the weekend and delivered to me on the Monday. Great product and our frenchie loves it( we got a medium)”

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Posted 4 years ago

Thank you for the 5 star review!

Posted 4 years ago

“Great shopping experience. Very easy to order and prompt delivery as promised. I haven’t used my dog trainer’s vest yet but am delighted with the product.”

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Posted 4 years ago

That is awesome to hear Janet, we are so glad to hear you are happy with the product! We hope to see you again soon.

Posted 4 years ago

“Great range. Proper dog shop with practical, useful items that you need when you are taking your dogs out in the hills. Good service.”

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Posted 4 years ago

Fantastic to hear, thank you so much for the review and 5 stars. We hope to see you shopping with us again in the future.

Posted 4 years ago

“Fast, friendly service, huge choice, and very competitive prices. I highly recommend Mountain Dog.”

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Posted 4 years ago

Your doggos are looking fab Lesley! Thank you so much for the video!

Posted 4 years ago

“Excellent service, fast efficient and friendly purchased two ruffwear harnesses for my Whippets, quality products would certainly do business again”

Mountain Dog 5 star review on 4th April 2022

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Posted 4 years ago

Thank you so much for the review, John. So glad to hear you are happy with your products. The front range harnesses are looking fantastic on your doggos! They suit the colours you have chosen for them! We hope to see you in the future.

Posted 4 years ago

“Great product, arrived quickly, great service.”

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Posted 4 years ago

They are some fantastic photos! Thank you so much for sharing them with us Ruth.

Posted 4 years ago

Mountain Dog is rated 4.9 based on 6,502 reviews