Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,502 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,502 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 8th April 2026

2113

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super speedy service and a great high quality harness. Received within 48 hours of ordering.”

Mountain Dog 5 star review on 1st April 2022

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Posted 4 years ago

Thanks so much for sharing this fantastic photo of your pup! Seeing delighted dogs is one of the best parts of the job 😊

Posted 3 years ago

“Overall 5star products, Would definitely recommend this product if you have 2 dogs! keeps them walking together, I’m amazed at how much it really makes the walking better! I have problems getting around and wish had this from start of training my dogs, both leads and double dog divider’s with harness which are so comfortable for them both. Amazing thank for you help and speedy replying & delivery. Look forward to shopping soon :D”

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Posted 4 years ago

Thanks for the 5* review! We are so glad that everything has worked out for you! If we can help with anything else, do let us know :) We hope to see you again soon.

Posted 3 years ago

“Thank you Julie for all the help you gave me at your stand at Crufts with the Hurtta No Pull Harness and the Ruffwear lead. We are really pleased with both items. Now we have a Samoyed that doesn't pull any more and a lead that gives him plently of freedom.”

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Posted 4 years ago

Hello Lynn, Thank you so much for the review! Thank you for the lovely feedback, we will be sure to pass this along to Julia for you. I am sure this will make her day! We hope to see you shopping with us in the future!

Posted 3 years ago

“Great product and excellent helpful service”

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Posted 4 years ago

Hello Neil, Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

“Highly recommended shop! Top brands for the dogs and for the owners as well! Fast dispatch and shipping. Most of the time the best prices on the market!”

Mountain Dog 5 star review on 31st March 2022

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Posted 4 years ago

Thanks so much for leaving us such a great review! As you can imagine, we’re all dog owners here, so hearing this genuinely means the world to us. 😊

Posted 3 years ago

“Best price I could find for item ordered. Incredibly quick delivery ,, but sat and pleasant to deal with. I will definitely look at Mountain Dog in future when I need to buy anything. Thankyou very much 👍”

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Posted 4 years ago

Hello Emma, Thank you so much for the amazing feedback! This is the type of service we always strive to give to our customers, and reviews like yours mean the world to us. We hope to see you again soon!

Posted 3 years ago

“I was struggling with the sizing but a very helpful staff member guided me to make sure I ordered correct harness, I am very happy with harness and our girl looks very cute!”

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Posted 4 years ago

Hello Ferguson, Thank you for the lovely feedback! We are so pleased to hear our team could help :)

Posted 3 years ago

“Website easy to use, plenty of choice of good quality products and quick delivery. I had to arrange an exchange and the chat facility was helpful for advice about this and the exchange was then done promptly.”

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Posted 4 years ago

Thank you for the review Lynn! So glad we could help you get the best fit for your furbaby!

Posted 4 years ago

“My dog loves this bed and took to it straight away. It was relatively easy to put up and seems sturdy even though it is not heavy. I am really pleased with this product”

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Posted 4 years ago

Thank you for the review Alison! So glad to hear you are happy with the product.

Posted 4 years ago

“Mountain Dog are a very efficient company. Order processed and sent by the next day. Excellent service. I could track my item throughout. Highly recommend them.”

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Posted 4 years ago

What a fantastic photo of your furbaby Fiona!

Posted 4 years ago

“Good products. Efficient service”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“Excellent service and speedy”

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Posted 4 years ago

Hello Mark, thank you for the lovely comments and the 5* review!

Posted 4 years ago

“From start to finish, dealing with this company was a pleasure, Very professional.”

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Posted 4 years ago

Thank you so much for the kind words and 5* review!

Posted 4 years ago

“great quality products and excellent customer service”

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Posted 4 years ago

Thank you so much for the lovely comments! So glad we could help.

Posted 4 years ago

“We bought two hurtta dog training waistcoats , we love them ! So handy with the pockets and the size / fabric is great . Excellent price for the crufts deal too”

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Posted 4 years ago

Awesome to hear, thank you so much for the purchase!

Posted 4 years ago

“The fit and quality of this gear is fantastic honestly so chuffed with them and the boys seem pretty happy too. My one and only gripe would be to add some.drainage holes in the packs to let the water out as the doggos can't resist going for a dip and the pockets do fill with water. But it's an easy fix.”

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Posted 4 years ago

Hello Eoghan, Your dog looks fantastic! Brilliant colour choice too!

Posted 4 years ago

“Great products. Competitive pricing”

Mountain Dog 5 star review on 30th March 2022

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Posted 4 years ago

Thanks for the photo Simon! Your dog is looking fantastic!

Posted 4 years ago

“Great products and great service - wouldn't go past them”

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Posted 4 years ago

Fantastic to hear, thank you for the review Sarah!

Posted 4 years ago

“Bramble our lab pup looks very smart and it is a great fit.”

Mountain Dog 5 star review on 29th March 2022

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Posted 4 years ago

What a fantastic photo of your furbaby Emily! Bramble looks very happy with his new harness!

Posted 4 years ago

“It is absolutely brilliant. The recommended size online was correct. I have a rescue Carpathian Shepherd dog who is 9 months old and very strong. The harness is robust and very stylish thus keeping my big puppy safe as well as looking lovely wearing it. I do recommend Mountain Dog harnesses to any dog owner. Thanks.”

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Posted 4 years ago

Thank you for the review Lurdes! We hope to see you shopping with us again soon.

Posted 4 years ago

Mountain Dog is rated 4.9 based on 6,502 reviews