Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,543 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,543 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 19th May 2026

2115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thrilled with the expedition parka coats. First waterproof coat I have managed to find that fits my biggest GSD properly. Got the 80cm and fits really well covering all of his back chest and underside.”

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Posted 5 years ago

I'm so glad to hear you managed to get a great fit for your pooch! Thanks for reviewing Yvonne :)

Posted 5 years ago

“Excellent service”

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Posted 5 years ago

Thank you for the review.

Posted 5 years ago

“Great communication and speedy hassle free delivery.what more could one ask for!”

Mountain Dog 5 star review on 19th March 2021

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Posted 5 years ago

Thanks for this photo Jeanette! Your pooch looks set and ready to go on a big adventure! Your review is appreciated :)

Posted 5 years ago

“My go to place for dog accessories. Only sell high quality gear rather than the cheap knock offs. Delivery speedy and excellent customer service.”

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Posted 5 years ago

It's great that we're your go-to choice Luke! Thanks so much for reviewing.

Posted 5 years ago

“Ordering was a breeze and delivery was quick.”

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Posted 5 years ago

Thank you for your review! :)

Posted 5 years ago

“Good pricing and fast efficient delivery.....thank you”

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Posted 5 years ago

Thank you for your review Philip :)

Posted 5 years ago

“Great webpage with excellent advice on harnesses and sizing. Good suggestions on fitting and great service when ordered and when needed to return an unrequired item (ordered two sizes)”

Mountain Dog 5 star review on 18th March 2021

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Posted 5 years ago

Thank you for this review Elizabeth! Your pooch looks great, and I'm glad our service was helpful when it came to choosing a size :)

Posted 5 years ago

“Service, product and delivery all excellent.”

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Posted 5 years ago

Thank you for your review Susan :) It's great to hear you think we're excellent!

Posted 5 years ago

“Very prompt delivery of both Medium & Small Ruffwear Flagline harnesses .”

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Posted 5 years ago

Thank you so much for your review :) I'm glad that your new harnesses arrived quickly!

Posted 5 years ago

“Really impressed. Easy website to use, good value and prompt delivery (having waited weeks for the same item for our other dog from another company.”

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Posted 5 years ago

Thank you for your review Frances! Your pup looks fab in their new Front Range Harness :)

Posted 5 years ago

“Items bought in anticipation of new dog in a few weeks. Appears top quality but can’t comment on use at the moment therefore just 4 stars”

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Posted 5 years ago

Thank you for your review Ian! I can't wait to hear your thoughts once you start using your new products with your pup! :)

Posted 5 years ago

“Great well fitting harness - fab colours! Love it.”

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Posted 5 years ago

Thanks for your review Eileen - we're also big fans of Ruffwear's Front Range colour options!

Posted 5 years ago

“The merchandise is attractively and clearly described and displayed. The pricing is comparable to other brands. Many dog owners in my area use this brand which is why I chose it.”

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Posted 5 years ago

Thank you for your review Cindy.

Posted 5 years ago

“Excellent service, good week packed and arrived quickly. Lovely harness but unfortunately not quite right for my dog. No problem to return for a refund. Would use again.”

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Posted 5 years ago

Thank you for your review Wendy! I'm sorry to hear that the Ruffwear Front Range Harness wasn't the right fit for your pooch this time around, but I'm happy to hear you enjoyed our service regardless :)

Posted 5 years ago

“Amazing gear and amazing customer service. Such a vast range of products and from great companies - i've made 4 orders and can't stop! Orders all arrived promptly and I couldn't be happier with the quality of the gear.”

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Posted 5 years ago

Thank you for shopping with us so often Francesca! We love hearing from customers like you - I'm so happy you love our range and the quality of the products!

Posted 5 years ago

“Very quick delivery. Martha loves her harness. And it was the best price i had seen it for.”

Mountain Dog 5 star review on 15th March 2021

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Posted 5 years ago

Thank you for your review Julie - Martha looks like one happy pup in her new harness :)

Posted 5 years ago

“Really happy with my purchase. I had a look around for Ruffwear harness and I found the cheapest price on mountain dog. Delivery was quick and I was kept well informed of expected delivery date. thanks :)”

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Posted 5 years ago

Thank you for your review Jade - it's great to hear you were so happy with all aspects of our service - from price to delivery. Happy adventures!

Posted 5 years ago

“Very good and quick service ,harness came in a few days. This is the second product I’ve bought from them. Ordered online , very easy.”

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Posted 5 years ago

Thank you for your review and for ordering from us for a second time Gillian - I'm glad to hear you're so happy with our service :)

Posted 5 years ago

“Works brilliantly to soften and soothe my dachshund's dry paws, and he seems to quite like it too!”

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Posted 5 years ago

Thank you for your review Saskia - it's great that your pup likes the Musher's Secret as much as you do!

Posted 5 years ago

“Our Welsh collie took a chunk out of his front pad a couple of weeks ago.Although it was healing well we wanted to start taking him out for short walks. After carefully measuring his paw we purchased the Polar Trex Boots and Liners from Mountain Dog. We put a small amount of elastic bandage around his paw as this makes putting on the socks and boot a lot easier. It is important to get the sock if your dog has a dew claw as the velcro strap will rub on it. The boots fitted snugly and after several walks the boot has not come off. My dog loves his boot and goes to fetch it when he knows he's going for a walk! In short they are brilliant. The delivery arrived before advised. I would have no hesitation ordering from Mountain Dog in the future.”

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Posted 5 years ago

I'm sorry to hear about your pooch's injury Anthony! It is lovely to hear that the Ruffwear boot range helped to protect his paw while it's healing. Thank you for your kind review :)

Posted 5 years ago

Mountain Dog is rated 4.9 based on 6,543 reviews