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Mountain Dog Reviews

4.9 Rating 6,231 Reviews
99 %
of reviewers recommend Mountain Dog
4.9
Based on 6,231 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Mountain Dog Reviews

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 26th July 2025
Lou A
Mountain Dog 5 star review on 21st July 2025
Linda T
Mountain Dog 5 star review on 21st July 2025
Emma J
Mountain Dog 5 star review on 19th July 2025
Anonymous
Mountain Dog 5 star review on 18th July 2025
Ann S
Mountain Dog 5 star review on 18th July 2025
Ann S
Mountain Dog 5 star review on 5th July 2025
Carol O
1973
Anonymous
Anonymous  // 01/01/2019
good service
Helpful Report
Posted 6 months ago
Thank you so much for your review and for choosing Mountain Dog!
Posted 6 months ago
Great product - have been looking to get a little light to attach to our dogs collar for a while. Well made and able to recharge. Happy with product, delivery time and price - would use Mountain dog again
Helpful Report
Posted 6 months ago
Thank you so much Beverley!
Posted 6 months ago
Product as described, delivered on time and well packaged. Would happily order from them again.
Helpful Report
Posted 6 months ago
Thank you so much Colin!
Posted 6 months ago
I am absolutely delighted with my purchase (a matching collar and lead set) from Mountain Dog. It is of exceptional quality, it arrived very quickly, and the company kept me informed of the progress of the order. I would certainly recommend them. The dog looks very smart!
Helpful Report
Posted 6 months ago
Lovely to hear you're so delighted with the DNA gear Sarah! Thank you so much for your kind review!
Posted 6 months ago
Brilliant. The size guide was very good and easy to use. Good quality products. Very happy, will use again.
Helpful Report
Posted 6 months ago
Lovely to hear everything worked so well for you Na! Thank you so much for your review!
Posted 6 months ago
Great service as usual. The range of gear stocked by Mountain Dog is excellent and their comms and speed of delivery are brilliant.
Helpful Report
Posted 6 months ago
Always wonderful to hear! Thank you so much for your lovely words!
Posted 6 months ago
We love the Ruffwear products supplied by Mpuntain Dog. Service was really good too, even though it was over the Christmas holiday period.
Helpful Report
Posted 6 months ago
Thank you so much David!
Posted 6 months ago
Whilst you were very efficient and did exactly what I wanted the delivery by Royal Mail still has not delivered and keeps slipping back on delivery I suggest that you find a better more reliable delivery company.
Helpful Report
Posted 6 months ago
Thank you so much for your review William. Alas, at this time of year (Christmas/New year Bank Holidays) all delivery company's do struggle natural volume of parcels within their networks. The good news is your parcel has reached your local delivery office and is due for delivery today. Thank you for choosing Mountain Dog and supporting our small business
Posted 6 months ago
Easy to order and delivered promptly. Lovely quality harness
Helpful Report
Posted 6 months ago
Thank you so much Karen! Lovely to hear you're so pleased with the Front Range Harness!
Posted 6 months ago
Very well made collar and fits her perfectly. Would definitely recommend, especially if your dog has a longer neck as the width and padding must be more comfortable for them when on lead.
Mountain Dog 5 star review on 21st December 2024
Helpful Report
Posted 7 months ago
Wonderful! Thank you so much for sharing your lovely photo too!
Posted 7 months ago
Good website,fast delivery and toys look great
Helpful Report
Posted 7 months ago
Wonderful Mark, thank you!
Posted 7 months ago
Excellent quality for my Labradors, fantastic value with great communication throughout
Helpful Report
Posted 7 months ago
Thank you so much Stuart, lovely to hear!
Posted 7 months ago
Excellent service & I'm sure Trefor will love his new toys but will have to wait until Christmas for them.
Helpful Report
Posted 7 months ago
We hope Trefor will love his new toys! Thank you so much Sandra!
Posted 7 months ago
Very happy with product it is so strong and great quality. Thank you
Helpful Report
Posted 7 months ago
Thank you so much! Enjoy your new gear!
Posted 7 months ago
Prompt delivery, high quality products and packaged well highly recommend
Helpful Report
Posted 7 months ago
So lovely to hear Anna! Thank you so much!
Posted 7 months ago
Order promptly processed and item delivered within two days. The same jacket was out unavailable with main stockist.
Helpful Report
Posted 7 months ago
Thank you so much for your review Richard!
Posted 7 months ago
Great service from Mountain Dog, with the harness I purchased being delivered very promptly.
Helpful Report
Posted 7 months ago
Always lovely to hear. Thank you so much Paul!
Posted 7 months ago
Fast, prompt service and items arrived quickly - needed decent harnesses for the girls for a fun run on the Sunday Will use again
Helpful Report
Posted 7 months ago
Thank you so much Karen!
Posted 7 months ago
Cannot recommend Ruffwear products enough. Strong, durable and perfect for worried, anxious, high flight risk dogs. Yes, they are expensive but worth the money. You buy cheap, you buy twice. Fantastic service from Mountain Dog, fast, efficient, stressful ordering and delivery.
Helpful Report
Posted 7 months ago
Lovely to hear your kind words for our service Helen! Thank you so much!
Posted 7 months ago
Great things with high quality and delivery also
Helpful Report
Posted 7 months ago
Thank you Roman, enjoy your new gear!
Posted 7 months ago
Mountain Dog is rated 4.9 based on 6,231 reviews