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Mountain Dog Reviews

4.9 Rating 6,226 Reviews
99 %
of reviewers recommend Mountain Dog
4.9
Based on 6,226 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Mountain Dog Reviews

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Great item as described, quick delivery!
Helpful Report
Posted 5 months ago
Thank you so much Mark!
Posted 5 months ago
Very easy process and kept updated.
Helpful Report
Posted 5 months ago
Thank you for your kind words, Amanda! Thanks for choosing Mountain Dog!
Posted 5 months ago
Good communication quick delivery given ordered on a weekend.
Helpful Report
Posted 5 months ago
Thank you so much! Our team aim to give the best experience we can. Thank you for choosing Mountain Dog!
Posted 5 months ago
Very happy with the dog lead for my dog
Helpful Report
Posted 5 months ago
Thank you for your lovely review, Tracey! It's wonderful to hear you like the DNA lead so much!
Posted 5 months ago
I've purchased a few harnesses and partner has purchased other things like running belts etc from mountain Dog over the years. Everything is great value for money and hard wearing. These ruffwear hiking harnesses are indestructible. I have 3 now that we can rortate and the oldest is 5 years old and was worn every day for about 3 and apart form a colour fade its indestructible! Service is always good Couldnt get her to pose properly, but here she is in her latest outfit
Mountain Dog 5 star review on 23rd January 2025 Mountain Dog 5 star review on 23rd January 2025
Helpful Report
Posted 5 months ago
Thank you for your lovely review, Claire! We're so glad to hear that you're enjoying the Ruffwear harnesses and that they've stood the test of time. It’s great to know our products are providing you and your partner with the quality and durability you need. We appreciate your support and hope to keep you and your pup outfitted for many more adventures! P.S. We love the photos!
Posted 5 months ago
My first purchase from them. I love this lead. Nice grip and nice colour.
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Posted 6 months ago
Thank you for the amazing feedback! We're so glad you love the DNA lead.
Posted 5 months ago
Great service for a great product. From choosing the product, using the sizing chart, placing the order and receiving the goods….it could not have been any easier. Great work Mountain Dog 👌
Helpful Report
Posted 6 months ago
Thank you so much for your wonderful review, Steve! We’re delighted to hear you found the process easy and the sizing guide for the Mudventure worked so well for you. Your support means a lot to us!
Posted 5 months ago
Fast delivery, great value
Helpful Report
Posted 6 months ago
Thank you for your fantastic review, E! We're thrilled to hear you had such a great experience with our delivery and value.
Posted 5 months ago
This is the second harness we have purchased from Mountain dog. They are easy to put on your dog and durable. She is a very energetic dog and the harness gets muddy & wet on a daily basis. I wouldn’t buy any other.
Helpful Report
Posted 6 months ago
Lovely to hear the Line Harness works so well for you and your dog Lucy. Thank you so much!
Posted 5 months ago
Excellent product got the wrong measurements at first ( my fault) however now it’s a perfect fit and really keep him, dry love it
Helpful Report
Posted 6 months ago
Thank you so much for your review Caroline!
Posted 5 months ago
Great item (dog collar light) and super fast delivery, highly recommended.
Helpful Report
Posted 6 months ago
Wonderful! Thank you so much for choosing Mountain Dog and for your kind review!
Posted 5 months ago
Ordered a few items, one of which was the wrong size. Organising a return was easy, our replacment item was setn out with no fuss. Such a seamless process
Helpful Report
Posted 6 months ago
It's lovely to hear, our service worked so seamlessly for you. Thank you so much!
Posted 5 months ago
Always very good - good website - good delivery - what more do you need?!
Helpful Report
Posted 6 months ago
Always wonderful to hear Duncan! Thank you!
Posted 5 months ago
I recently purchased the Ruffwear Front Range Harness from Mountain Dog, and I couldn't be happier with the experience! The harness itself is fantastic—durable, comfortable, and easy to adjust, making it perfect for my active dog. Ordering from Mountain Dog was a breeze; their website is user-friendly, with clear product descriptions and sizing guidance. Shipping was fast, and the harness arrived in perfect condition. It’s evident they take pride in their service and quality products.
Helpful Report
Posted 6 months ago
Thank you so much for your lovely review Frazer! It's wonderful to be able to pass this onto our team, Thank you.
Posted 5 months ago
I ordered the Non-Stop Ferd Belt. It arrived swiftly and I am delighted with it. It is brilliantly designed, extremely robust, and exceptionally good quality. Exactly what I need to take my two strong dogs out on their walks.
Helpful Report
Posted 6 months ago
Thank you so much Dana! Enjoy your new gear!
Posted 5 months ago
All arrived, clean, well packaged and I'd ordered so much! All items where there, nothing missing, arrived fast too! Very happy with the quality of the products, first time using DNA products. I'm a dog trainer so the quality has to be impeccable and I have no complaints. Will definitely be using again in the future
Helpful Report
Posted 6 months ago
So great to hear Geraint! Thank you so much for your review, we look forward to see you again online!
Posted 5 months ago
Excellent company, great collar!!!
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Posted 6 months ago
Wonderful to hear Louise! Thank you so much!
Posted 5 months ago
So impressed by the Non-stop - Fjord Jacket. Perfect fit for my very slim tall collie. Quick delivery and good communication!
Helpful Report
Posted 6 months ago
Thank you so much Sarah!
Posted 5 months ago
Ordered wrong size coat for my Lakeland. Returned and another size sent and received promptly. Coat is excellent quality and best fit i ve ever had for my elderly boy. Will order another for my jack Russell.
Helpful Report
Posted 6 months ago
Thank you so much Marie! Lovely to hear the Trekking coat works so well for you and your Lakeland
Posted 5 months ago
My order arrived as advertised. The material is very high quality and sturdy. I’m impressed and the dog is secure.
Helpful Report
Posted 6 months ago
Wonderful! Lovely to hear you're so pleased with both our service and the DNA leads too! Thank you so much William!
Posted 5 months ago
Mountain Dog is rated 4.9 based on 6,226 reviews