Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,567 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,567 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 300,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kong, Non-stop dogwear, K9 Sport Sack, ChuckIt! and more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 22nd June 2026

2123

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. would recommend.”

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Posted 5 years ago

Thank you so much 😁

Posted 5 years ago

“The Surf & Turf Jacket is Christmas present, so not tried, but appears to be well made. For the quality it’s a very reasonable price. Ordering online was easy and standard delivery was super quick, so no complaints about the service. Would buy again from Mountain Dog. A more detailed description of the jacket would have been helpful because it wasn’t clear when buying online that the buoyancy aid can be removed and the jacket used as a waterproof coat (I guess there was a clue in the name of the product but at the time of buying and in a hurry it didn’t register with me!) This makes the product even better value so I would make more of it in the ad. A picture showing how to remove the b’aid would be helpful.”

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Posted 5 years ago

Thanks for your feedback! I'll be sure to pass it on to our website people - I hope whoever the lucky recipient is loves their present.

Posted 5 years ago

“Excellent and fast service! Second time ordering and both times received the correct products in a very short time frame. Thank you”

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Posted 5 years ago

We aim to please! Thanks for your custom.

Posted 5 years ago

“Excellent good fit and lovely colour”

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Posted 5 years ago

Excellent to hear Valerie

Posted 5 years ago

“Great product: easy to clean and can be secured safely to pockets belts etc.”

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Posted 5 years ago

Thanks Elena!

Posted 5 years ago

“Really easy to order and dispatch communication was great.”

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Posted 5 years ago

Thanks Kerry!

Posted 5 years ago

“Always very happy with mountain dog! Competitive prices! And a good and friendly customer service! They got a great range of products. Bought my Hurtta harness here and now my dog is nog only a lot happier he matches the cat!”

Mountain Dog 5 star review on 1st December 2020

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Posted 5 years ago

We love to hear it, thanks for that and for sharing these fantastic snaps!

Posted 5 years ago

“Just the job for a rough and tumble energetic springer.”

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Posted 5 years ago

Brilliant David, thanks for sharing.

Posted 5 years ago

“Fantastic dog coat, really good price. Very quick delivery, fantastic service.”

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Posted 5 years ago

Thanks so much Sarah!!

Posted 5 years ago

“Very good quality. Quick postage and great service. Will definitely use again”

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Posted 5 years ago

Thanks Katie, hope to see you again!

Posted 5 years ago

“I am pleased with my purchase. Have bought harness similar to this and my girl backed out of it. This one has the extra strap under her tummy which I’m hopeful she won’t be able to escape from.”

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Posted 5 years ago

Excellent to hear Norma!

Posted 5 years ago

“Easy to order and fast delivery.”

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Posted 5 years ago

Brill thanks Susan!

Posted 5 years ago

“I absolutely love this harness exactly what I was looking strength wise perfect for my German shepherd”

Mountain Dog 5 star review on 30th November 2020

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Posted 5 years ago

Wonderful Laura, thanks for sharing!

Posted 5 years ago

“Really happy with Mountain dog products the sizes fit like a glove for my dog and the night light is brilliant smaller than expected but better than I thought it was going to be.”

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Posted 5 years ago

Excellent, thanks Victoria!

Posted 5 years ago

“Fast free delivery during Black Friday bonus !!!”

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Posted 5 years ago

🥳🥳🥳

Posted 5 years ago

“Great service - swift and friendly. Harness just as described and a fantastic bargain. Will send pics soon 😊”

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Posted 5 years ago

Brill thanks Gill!

Posted 5 years ago

“Great product and service”

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Posted 5 years ago

Thanks Lee!

Posted 5 years ago

“Great speedy delivery and customer service”

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Posted 5 years ago

Thanks Aggy!

Posted 5 years ago

“This is the first time I have purchased from Mountain Dog and I have been very impressed by their service. The items I ordered came very promptly and were beautifully packed. I wanted a particular harness for one of my dogs which was no longer sold by the retailer I bought the original one from.”

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Posted 5 years ago

Brilliant Ann, thanks so much!

Posted 5 years ago

“Ordering in easy. Arrived on time. Love Hurtta harnesses. Only place I have seen them in UK.”

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Posted 5 years ago

Wonderful Fiona, thanks for your purchase.

Posted 5 years ago

Mountain Dog is rated 4.9 based on 6,567 reviews