Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,567 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,567 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 300,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kong, Non-stop dogwear, K9 Sport Sack, ChuckIt! and more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 22nd June 2026

2123

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Strong robust collar great colours”

Mountain Dog 5 star review on 24th November 2020

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Posted 5 years ago

Couldn't agree more Honor! Thanks for the review.

Posted 5 years ago

“Great service. Thanks”

Mountain Dog 5 star review on 23rd November 2020

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Posted 5 years ago

Ready for adventure! Thanks for sharing Alison.

Posted 5 years ago

“Very happy with this coat, lightweight and easy to put on. My Hungarian Vizsla loves it!”

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Posted 5 years ago

Brilliant news Yvonne, thanks for letting us know :)

Posted 5 years ago

“Unfortunately this harness was not a good fit for my dog (greyhound - rubbed too close and tight under the 'armpits'; she does have a stupidly long skinny neck and a big deep chest so I appreciate she's a weird shape to fit), but I'm giving them five stars because the customer service and returns procedure was impeccable. Thanks Mountain Dog!”

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Posted 5 years ago

Thanks indeed for your understanding! Sometimes a harness just isn't quite right for a particular pooch as has been the case here - but despite that we're really glad we could help you sort everything out. Thanks for shopping with us.

Posted 5 years ago

“Lightweight jacket for our puppy (4 - 6 months), this helping our pup when going for walks in the rain. To dry him off quicker. Will be upgrading to a more padded jacket/coat especially with the frost starting appear.”

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Posted 5 years ago

Great to hear Rai! If you find yourself stuck between our offerings when the time comes please do get in touch, we'll be happy to help :)

Posted 5 years ago

“Excellent item and service. Fast delivery and well packaged. Light fits easily to any harness or collar and is clearly visible at night.”

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Posted 5 years ago

Glad to hear it Duncan, thanks for shopping with us.

Posted 5 years ago

“Good selection of quality products at good prices along with prompt despatch / delivery. Would definitely recommend. Thanks”

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Posted 5 years ago

Thanks for the feedback.

Posted 5 years ago

“Very sturdy and non slip. Folds up and fits in car behind front seats”

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Posted 5 years ago

Thanks Nicola!

Posted 5 years ago

“really good stuff MrD paws are already showing signs that he is more comfortable”

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Posted 5 years ago

Love to hear it Ian, thanks for the feedback

Posted 5 years ago

“Item as described, well packaged and delivered super quick. I would use this supplier again.”

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Posted 5 years ago

Thanks for that Elaine.

Posted 5 years ago

“I have just got two lovely storm reflective dog coats , they are perfect for wet days and muddy fields. I am delighted with theses reflective rain coats. I am also delighted with the service. My dog caught herself on some thing the first time on. I contacted the seller. They were extremely understanding and offered to give me another for a discount. I couldn’t be happier. Thank you.”

Mountain Dog 5 star review on 21st November 2020

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Posted 5 years ago

We're glad we could help Helen!

Posted 5 years ago

“Excellent service with fast delivery of a quality product. The website is excellent with comprehensive information and customer reviews. The pricing is amazing too!!!”

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Posted 5 years ago

We're so glad to hear you think so Lynne!

Posted 5 years ago

“Great harness, looks really comfortable for walking and running, our Fig looks forward to wearing it. Whole process with Mountain dog was great”

Mountain Dog 5 star review on 20th November 2020

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Posted 5 years ago

If Fig is happy we are happy! Thanks for your review.

Posted 5 years ago

“Fabulous company. Quick service and delivery”

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Posted 5 years ago

Looking warm and ready for Winter!

Posted 5 years ago

“The backpack arrived really quickly, thank you. My girl wasn't sure at first (she's a terrier with very strong ideas) but we practised around the house, carrying her on my front. We used the rucksack at the weekend when she got tired, and she was happy enough to let the toddler help get her in, and didn't rush to escape when we reached the car.”

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Posted 5 years ago

Brill, I hope she continues to warm up to her new portable little den. Thanks for the review.

Posted 5 years ago

“I really like this - sturdy, looks good and my little dog seems to enjoy wearing it.”

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Posted 5 years ago

Brilliant, if your dog is happy then we are happy.

Posted 5 years ago

“Good sturdy collar”

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Posted 5 years ago

Grand!

Posted 5 years ago

“Great service”

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Posted 5 years ago

Thanks Laura.

Posted 5 years ago

“Friendly efficient service and a great product range”

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Posted 5 years ago

Thanks Charlotte!

Posted 5 years ago

“What a fine quality product and as you can see Ceskie is very happy with it on. Many thanks and look purchasing from you again.”

Mountain Dog 5 star review on 19th November 2020

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Posted 5 years ago

Looking good Ceskie - thanks for sharing.

Posted 5 years ago

Mountain Dog is rated 4.9 based on 6,567 reviews