Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,501 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,501 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 8th April 2026

2113

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Came on time no delays. Perfect condition harness and collar beautiful collar. Plus we got a great deal”

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Posted 2 years ago

Thank you so much for your lovely review Angela. Enjoy your new gear!

Posted 2 years ago

“Ordered two new slip leads for my Irish Setters , delivered promptly, excellent quality, highly recommended”

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Posted 2 years ago

Wonderful to your pleased with the DNA Slip leads John! Thank you so much for your review.

Posted 2 years ago

“I bought the safety lights for our dogs. They are of excellent quality, much better than all the others we had previously purchased. Delivery was super fast. Thanks”

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Posted 2 years ago

Thank you so much for your review Anna! Great to hear your pleased with the Orbiloc Safety light.

Posted 2 years ago

“I bought a size M for my adult Lagotto which fits perfectly. Very happy with my purchase!”

Mountain Dog 5 star review on 18th October 2023

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Posted 2 years ago

“I purchased the Ruffwear dog light, the price was good and delivery fast, so we’re happy. These are good lights, they have 3 different colours and solid/flashing modes, so great if you have more than 1 dog, the clip is sturdy and easily attached to a collar.”

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Posted 2 years ago

Thank you so much Joanne. Great to hear the Beacon light works so well for you and your dogs!

Posted 2 years ago

“I ordered this light for my puppy. Where we live there are few street lights, and the cars sometimes drive too fast through our village, and I wanted him to be seen. This light does the trick, you can choose which colour you prefer, we chose red. And you can just recharge it when it gets low. When he is running off his lead, we can spot where he is too. Brilliant, thanks.”

Mountain Dog 5 star review on 17th October 2023

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Posted 2 years ago

Thank you so much Debra! It's lovely to hear the Aurora light works so well for you and you can spot your puppy when running off his lead. Thank you so much for sharing your photos too!

Posted 2 years ago

“As always excellent service and speedy delivery. The products are always top quality and I find everything I need for my dogs 🙂”

Mountain Dog 5 star review on 16th October 2023

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Posted 2 years ago

Thank you so much Natalia, thank you also for sharing your wonderful photo!

Posted 2 years ago

“Fab company, fab prices, fab quality. I bought a replacement Ruffwear Webmaster Harness for my Houdini Hound. The last one which he’d had for around 7 years, was looking a bit worn and frayed. It’s still very strong but I felt it was time to replace it”

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Posted 2 years ago

Wonderful Vivienne! Thank you so much for your review and for sharing your lovely Houdini hound.

Posted 2 years ago

“Great company with well-known brands at good prices - clear and easy website - speedy delivery with email updates.”

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Posted 2 years ago

Lovely to hear Nikki, our hardworking team aim to give the best service we can. Thank you so much for your review!

Posted 2 years ago

“My goto website for gear for my dogs. Very good service always and fast delivery. Thanks again.”

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Posted 2 years ago

Thank you so much for your lovely review Julie! We look forward to seeing you again soon.

Posted 2 years ago

“Always lovely service from Mountain Dog and great product range.”

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Posted 2 years ago

Wonderful to hear Ellie! Thank you so much for your lovely review. We look forward to seeing you again online soon.

Posted 2 years ago

“Great service will use again 👍”

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Posted 2 years ago

Great to hear James! Thank you so much for your review and for choosing Mountain Dog

Posted 2 years ago

“Bought a collar and harness for our Rhodesian Ridgeback . Fitted perfectly thanks to the handy measurements guide. Good quality.”

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Posted 2 years ago

Wonderful! Thank you so much for your review and for sharing your lovely photo!

Posted 2 years ago

“The web site is great with great gear for your pooch! The ordering and delivery was quick and efficient and the actual harness we ordered is just as expected. The only problem we have is with the fit as despite three separate people measuring our dog to ensure correct size was ordered we have found it to be too big around the chest but fits lovely around his neck? Seems to be a strange sizing? Been worn now so cannot return and too expensive an item to reorder. Real shame as it’s a beautiful harness.”

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Posted 2 years ago

Thank you so much for your review. It's great to hear you found ordering from us to be quick an efficient. Alas, sometimes some harnesses aren't best suited to the individual dog. While it rare for this to be the case, our team are always happy to aid with fitting/sizing advice and can draw from experience to offer a possible alternative. While we are always happy for items to be tried on to determine a correct fit, sadly once an item has been used we are unable to accept them back for return.

Posted 2 years ago

“Quick delivery and a good product”

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Posted 2 years ago

Thank you so much Neil! Great to hear the DNA Aurora Light works so well for you.

Posted 2 years ago

“Quality product at a really good price.”

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Posted 2 years ago

Wonderful to hear your pleased with the DNA Lead Jacqueline! Thank you so much for your review.

Posted 2 years ago

“I have purchased a few items from Mountain Dog now and I am very pleased with the quality of the goods. Really tough and well made and good value for money. Definitely will be back and recommend them highly too.”

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Posted 2 years ago

Thank you so much for your lovely review Diane! We're so glad to know that you've been pleased with the quality of the items you've bought from us. It's wonderful to hear of your kind recommendation for us to other customers too.

Posted 2 years ago

“Great service. Items were dispatched same afternoon on Thursday and delivered on Saturday morning. Quick, easy and painless. I ordered Copenhagen Dog harness and leash for my dog and items are great quality as expected.”

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Posted 2 years ago

Wonderful to hear Kristine! Thank you so much for your review, enjoy your new Dog Copenhagen gear!

Posted 2 years ago

“I have bought several DNA products from Mountain Dog, I like the fact they are made in the UK. All have been of good quality and more than stood up to the test of a young pup. Communication is great and products arrived quickly and well packaged.”

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Posted 2 years ago

Thanks so much for your wonderful review Heather! We're so glad you've appreciated our UK-made DNA products. Thank you for your kind words.

Posted 2 years ago

“Ordered leads and some collars everything arrived promptly and as described on the website. Good quality products and affordable prices. Would highly recommend.”

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Posted 2 years ago

Thank you so much for your review Fiona! We are delighted that you received your order quickly and that everything was as described. Our team aim to give the best service we can.

Posted 2 years ago

Mountain Dog is rated 4.9 based on 6,501 reviews