Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,691 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,691 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 300,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kong, Non-stop dogwear, K9 Sport Sack, ChuckIt! and more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 2nd November 2026

Cinzia K

Mountain Dog 5 star review on 25th October 2026

Braidwood

Mountain Dog 5 star review on 27th September 2026

Lisa C

Mountain Dog 5 star review on 12th September 2026

Alain K

Mountain Dog 5 star review on 9th September 2026

Alain K

2155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome business, Ordered a Fjord jacket (lovely quality) that was a bit small, staff were super helpful over the phone, sorted a return/refund and recomended a better fitting jacket for my Labrador (Hurtta), which he loves and looks great in. Would definately shop here again :)”

Mountain Dog 5 star review on 21st October 2026

Helpful Report

Posted 1 week ago

“The Flagline harness is excellent for my cherubs as they have managed to get out of other harnesses. The Flagline is great as it has more security. So far four of my cherubs now have this harness, not all purchased through Mountain dog. In the description, the harness has three ways of attaching the lead. However, i tried the front connection with no success. As the harness is used for a Pomeranian i cannot have the neck part of the harness tight, and when using the front connection the harness comes over the neck. Thankfully the chest straps and tummy straps work very well and i am not scared of my cherubs getting out of the harness. Thank you Mountain Dog for your help.”

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Posted 1 week ago

“Ordered a harness for my puppy. Product has been brilliant and was ordered and dispatched quickly . Will definitely use this company again .”

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Posted 2 weeks ago

“We bought a mountaineering backpack for our puppy - both the product adn service from Mountain Dog have been excellent and I'd highly recommend. Staightforward process and communication, great product arriving when they said it would. Delighted!!”

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Posted 2 weeks ago

“We purchased the DNA grip long line with handle - 5m. What an amazing lead, so light weight and easy to use, no snagging, no tangling, a good grip. We were especially drawn to the carabiner catch as we've found these to be far more secure than the standard catches. We would highly recommend, our border terriers seem to like them too as they probably feel like no line is attached.”

Mountain Dog 5 star review on 18th October 2026

Helpful Report

Posted 2 weeks ago

“I was recently mended a Mountain Dog coat by a friend who'd bought it me for one of her two dogs. I was looking for something to keep my dog dry, rather than warm, and the Fjord Jacket seemed to be just what I was looking for. Love that all you need to measure is the length of your dog and then order the size that covers that length. Order placed one day, and the coat was delivered the following day by Royal Mail. I'm delighted with the jacket, and having tried it on the dog, and taking her for a walk, she is happy enough wearing it.”

Mountain Dog 5 star review on 16th October 2026

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Posted 2 weeks ago

“Always great service and price and super helpful with advice. Great products and fast delivery. Always look on Mountain Dog when I need new stuff for the girls.”

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Posted 2 weeks ago

“Excellent choice of product with informative descriptions. Purchased several items for my Border Terrier. Ordering was easy and communication excellent. Delivery swift and well packaged. Highly recommended. Thank you.”

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Posted 2 weeks ago

“Brilliant arrived quickly and harness perfect”

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Posted 2 weeks ago

“Really pleased with the harness. My dog has found other harnesses uncomfortably wide around armpits and the v design eliminates that. Padding for strapping well fitted and metal D attachment makes lead secure. Also, had to go up a size and harness was exchanged very efficiently”

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Posted 2 weeks ago

“Quick and efficient service”

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Posted 2 weeks ago

“Good range of products for active dogs and fast shipping”

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Posted 3 weeks ago

“Fantastic service. I ordered the wrong size product by mistake, and was able to exchange it easily and quickly.”

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Posted 3 weeks ago

“The service fromebridge Mountain Dog is impeccable as always. Not issues with this order, but when there has been they have been fast and pleased to help.”

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Posted 3 weeks ago

“Harness is just right for our dog. A lot safer than just a coller.”

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Posted 3 weeks ago

“Great website with easy product selection and ordering. Very pleased with our new rain gear .. high quality and perfect fit”

Mountain Dog 5 star review on 7th October 2026

Helpful Report

Posted 3 weeks ago

“Many thanks for the new harness. It fits my dog perfectly and looks great. The most important thing is that the harness isn't cumbersome and he appreciates the freedom of movement. Thanks for a fast delivery and service.”