Mountain Dog Reviews

Name: Mountain Dog
Address: 17 Endeavour Park, Nelson Park West, Cramlington, Northumberland
Rating: 4.92

4.9 Rating 6,627 Reviews

99 %

of reviewers recommend Mountain Dog

4.9

Based on 6,627 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 300,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kong, Non-stop dogwear, K9 Sport Sack, ChuckIt! and more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

Visit Website

Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

Mountain Dog 5 star review on 20th August 2026

2140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with quality of products and service. Delivery prompt. Wouldn't hesitate to order again in future”

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Posted 3 weeks ago

“The website was easy to navigate and made selecting a harness simple. Delivery was quick.”

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Posted 3 weeks ago

“Ordering process was easy. Delivered exactly when advised. The large life vest fits very well on my golden retriever, I measured using your size guide. Product looks very well made and we'll be live testing shortly!”

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Posted 3 weeks ago

“Easy to use website, quick delivery and pleased with the coats I bought”

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Posted 3 weeks ago

“Easy to order, prompt dispatch therefore quick delivery, dog seatbelt heavyweight/strong fastener, fabric a whole lot thicker and stronger than my previous ones . Very pleased.”

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Posted 3 weeks ago

“Great product this lead. Light, secure and perfect length for walking the dog and practicing recall. Will certainly buy again from this supplier.”

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Posted 3 weeks ago

“Very good order. Fast delivered.”

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Posted 3 weeks ago

“EXACTLY WHAT WE WANTED, AND FITS A PETITE WORKING COCKER PERFECTLY”

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Posted 3 weeks ago

“Great quality and customer service”

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Posted 3 weeks ago

“The bag came really fast and customer service were really great to reach out and give us colour options. As I needed the bag sooner than I cared for the colour. The bag is great and our French Bulldog is really comfortable in it. Once she was used to it she willingly got in a second time: and got loads of love around Gloucestershire for it.”

Mountain Dog 5 star review on 2nd August 2026

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Posted 3 weeks ago

“Ordering was completely hassle free and delivered as expected by our local postie. Couldn't ask for anything better.”

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Posted 3 weeks ago

“I recently made my first order. At first I was a little disappointed about how long it took to prepare and dispatch my parcel but on reflection I feel this is simply because I’ve become accustomed to next day shipping from big businesses and this simply isn’t one of them. It took seven days from placing the order to receiving the item (give or take accounting for business hours and postage cut offs). When I had a query however, the customer service from Katie was lovely and she helped me with a number of questions. When I got the product through it was great quality and the price is just as good as the bigger companies, if not better in some cases! I’m sure I’ll be buying from here in the future.”

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Posted 4 weeks ago

“We ordered a new harness for our Labrador Jasper, as he had become a bit of a Houdini in wriggling out of his previous ones. Mountain Dog stocked the Ruffwear Flagline harness at a discount and the harness has solved the issue, but also a generally better design to be more comfortable for our dog. The harness was dispatched quickly and Jasper was using it within the hour of it arriving. Very pleased with the harness and the the efficient way Mountain Dog supplied it. Thank you.”

Mountain Dog 5 star review on 29th July 2026

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Posted 4 weeks ago

“Fabulous speedy delivery high quality goods very happy.”

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Posted 4 weeks ago

“Excellent quality. Fast delivery.”

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Posted 4 weeks ago

“Quick delivery and good customer service, I ordered the wrong size item and after contacting them they rectified my mistake quickly with out any fuss.”

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Posted 1 month ago

“Great quality dog harness always buy these. Love the pink mountain but I have two girls and would love it if they did it in purple also! Fingers crossed they do another girly colour!”

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Posted 1 month ago

“The items I ordered were sent out very quickly. They were well packaged. I ordered a harness, collar & training lead & am really pleased with the items as they are well-made & the colours just as shown on their site. Will definitely use Mountain Dog again.”

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Posted 1 month ago

“Very good quality toy.”

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Posted 1 month ago

“I've used Mountain Dog several times now & they are very reliable, efficient & professionally run. Communication is very good & processing & shipping is excellent. I highly recommend Mountain Dog & will be using again.”

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Posted 1 month ago

Mountain Dog is rated 4.9 based on 6,627 reviews