Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.85

4.9 Rating 2,277 Reviews

97 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 2,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 26th October 2026

100

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“superb products price and service”

Helpful Report

Posted 11 years ago

“I was randomly searching for suppliers of loft hatches when I found Jupiter Blue - I say 'randomly' only because it is something I was thinking of buying in the future. Serendipitously, while browsing their products, I found they supplied inspection hatches, of various sizes, too. I had been racking my brains as to how I could enclose the pipes to a new shower installation (as part of an overall bathroom renovation project) yet still have easy access to the plumbing without compromising the aesthetics of the tiled enclosure I was planning. This was the perfect solution and I didn't even know that such things were available. As it was so reasonably priced I sent for one immediately and received it in very short order. I've since found that they do sell these items locally but the prices were astronomical - so I'm glad I found Jupiter Blue. When I get round to replacing the loft hatch, I will definitely be buying it from Jupiter Blue!”

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Posted 11 years ago

“Made to measure loft hatch fitted perfectly and was easily installed.”

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Posted 11 years ago

“Sent the wrong item initially, but responded quickly to email and sent out the correct item immediately with no fuss.”

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Posted 11 years ago

“I recently purchased a loft cavity recess door It unfortunately arrived damaged but the item was immediately replaced I would recommend this company for quality of goods and customer service”

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Posted 11 years ago

“Sadly the item arrived with damage to a corner, took a couple of pics give them a call, emailed the pics also explained that l had got the sizes wrong and it wouldn't fit. Refund given. Found the staff polite helpful and would definitely recommend them and would buy from them again x”

Helpful Report

Posted 11 years ago

“Really impressed with the service I received and the loft hatch I purchased. Very helpful and good communication throughout. The loft hatch is finished in RAL 9010 which matches the Dulux matt I painted the ceiling, good attention to detail too, the door and frame are tapered slightly on the hinge side to prevent the seal being forced over itself when it's closed. Thank you ??”

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Posted 11 years ago

“True Excellent service. Thank you.”

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Posted 11 years ago

“Loft hatch delivered extremely well packed. Ordered sizes were spot on. Easy to fit, with the aid of my son. Looks very good.”

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Posted 11 years ago

“1 Requested a replacement part for a product purchased three years earlier. No argument, no cost and received the part by post the following day. 2 Incredibly, they sent an additional complete assembly FOC as well. 3 Ordered a new product Feb 2015, arrived the following day. Slight problem with it but quickly resolved 'in house' at my end. Company notified. 4 Fantastic, polite and professional service on the phone. 5 Three other companies supplied the above product but it was unfit for purpose and non compliant with legislation. * They could even understand my Stockport accent! Keep it up lads, but if you screw up I will become your mother in law in a bad dream!”

Helpful Report

Posted 11 years ago

“The hatch arrived pretty quickly, but I was suprised to find no paperwork with it whatsoever. It wasn't particularly well protected in transit, so I feel I was quite lucky for it to have arrived without a mark. Perhaps they feel they can trust their chosen courier? The lack of fitting instructions won't be an issue as it will be easy enough, but I chose this particular hatch as it is compliant with building regs for new build, so I was expecting something in black and white to say that. I can always print off the eBay listing, I guess, but that's not particularly professional. The hatch itself is good. A nice moulded edge and a nice finish so it will look good when fitted. They offer a good range of sizes and insulation values, but just a shame it's lacking the professional finish to their service.”

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Posted 11 years ago

“Delivered the goods that I wanted when they said they would.”

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Posted 11 years ago

“Order it. They delivered it. I fitted it ~ easy! I'm very happy. RESULT”

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Posted 11 years ago

“The product is well made and exactly as described on the website so I'm pleased I chose Jupiter Blue. Their carrier let them down, sending the parcel to York rather than Nottingham so the 'next day' delivery didn't happen but the fault was with Interlink. I have no hesitation in recommending them.”

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Posted 11 years ago

“Website easy to navigate, and ordering was easy, delivered within 2days as promised. Would recommend them.”

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Posted 11 years ago

“lLooked around on different sites came across Jupiter blue rang them the told them what I wanted dealt with martin service unbeatable arrived and now fitted perfect thank you Jupiter blue team”

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Posted 11 years ago

“Made to measure loft hatch was well made and finished to a good level. A lot better quality than I had expected. After sales service excellent also. Loft hatch delivered on Thursday supposed to come with pole and key but did not. Spoke to them Friday, they apologised and said it will be with you Monday. It was delivered Monday morning before noon. Their product and service is excellent.”

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Posted 11 years ago

“Well made product, as described, well packaged, arrived quickly, reasonable price.”

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Posted 11 years ago

“Arrived quickly, however did not notice damage to frame corner, fortunately was to be used in garage ceiling so not of great importance. Some fitting instructions might be useful to some people. Better packaging for corners would be advisable as cardboard box didn't appear damaged. OK but fire resistant pad is easily damaged, could do with some protection to prevent becoming spoilt. No screws.”

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Posted 11 years ago

“Delivered within 48 hours of me placing my order. Excellent value and good quality. This is the second access panel I have ordered from Jupiter Blue and would not hesitate to order from the again.”

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Posted 11 years ago

Jupiter Blue Ltd is rated 4.9 based on 2,277 reviews