Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.85

4.9 Rating 2,253 Reviews

97 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 2,253 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 18th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality product unfortunately was damaged in transit. Excellent customer service item replaced with next day delivery”

Helpful Report

Posted 2 years ago

Thank you Ian for your 5-star rating for Jupiter Blue Ltd. We would also like to apologize for the unfortunate damage your product experienced during transit. However, we are thrilled to hear that our customer service team were able to promptly assist you and replace the item with next day delivery. Your satisfaction is of the utmost importance to us. Once again thank you for the feedback and review. Best regards, Jupiter Blue Ltd. Customer Support

Posted 2 years ago

“A well made bespoke loft hatch which looks good and had to cowith two people was easy to fit The only thing that let it down was the delivery by Parcel farce. So as i could complete the project on time and after a number of failures by the courire to deliver on appointed days and times, I had a 30 mile round trip to collect from their depot. Please bear this in mind if working to a deadline and order early!”

Helpful Report

Posted 2 years ago

Hi David, thank you for your 5-star rating and for choosing Jupiter Blue Ltd. We are thrilled to hear that you are satisfied with the well-made bespoke loft hatch. We do apologize for the inconvenience caused by the delivery service. We understand the frustration and the impact it had on your project timeline. We appreciate you sharing this feedback with us. Best regards, Jupiter Blue Ltd Customer Support

Posted 2 years ago

“Competitive price - quick delivery”

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Posted 2 years ago

Hi Karl, thank you for your 5-star review of Jupiter Blue Ltd! We appreciate your review. Thank you once again for your feedback. Best regards, Jupiter Blue Ltd Customer Support

Posted 2 years ago

“Good quality product and excellent customer service!”

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Posted 2 years ago

Thank you for your review. All the best with your development.

Posted 2 years ago

“Easy to deal with, fairly priced and do exactly what they say on the tin! The customer service is exceptional and the packaging of the products is a masterclass in how it should be done. I ordered a 85cm x 120cm loft hatch. Something that large and heavy could so easily be damaged during shipping; given the way it was packaged, safe delivery was never in doubt! What a pleasant surprise!”

Helpful Report

Posted 2 years ago

Thank you Kevin for your 5-star review of Jupiter Blue Ltd! We are delighted to hear about your positive experience with us and that your order was delivered safely. Ensuring the safe delivery of items and good customer service is of utmost importance to us. Thank you once again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 2 years ago

“recieved the product on time. very good packaging and exactly what it says on advert. I am very happy with my purchase”

Helpful Report

Posted 2 years ago

Hi Homayun, thank you for your five-star review of Jupiter Blue Ltd! We are thrilled to hear that you received the product on time and that you were impressed with the packaging. Our team strives to ensure that every package is carefully prepared. Your satisfaction is our top priority, and we are delighted to know that you are very happy with your purchase. Once again, thank you for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 2 years ago

“Excellent service, excellent quality - delivered well within the delivery window, I would recommend and use again!”

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Posted 2 years ago

Hi Stephen, thank you for your 5-star review of Jupiter Blue Ltd.! Thank you for sharing such kind words about your experience with us. Best regards, Jupiter Blue Ltd Customer Support

Posted 2 years ago

“It's fine thanks”

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Posted 2 years ago

Superb, thank you Sheree

Posted 2 years ago

“Great service, precise lead times and a quality product. Thank you David for all your help”

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Posted 2 years ago

Hello David, Thank you for taking the time to share your recent experience with Jupiter Blue. It was a pleasure to help you. Regards David

Posted 2 years ago

“Great sturdy well done product”

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Posted 2 years ago

Thank you for your review Angelo, we're so happy to receive your positive feedback. Thank you for choosing Jupiter Blue.

Posted 2 years ago

“Highest quality product and quick turnaround.. The loft door and frame fitted like a glove, even the Mrs was pleased ☺ I would recommend Jupiter Blue. Thank you”

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Posted 2 years ago

Thank you Andrew for taking the time to give Jupiter Blue Ltd a 5-star rating! We are thrilled to hear that your loft door and frame fit perfectly. Thank you once again for the review and for choosing Jupiter Blue Ltd . Best regards, Jupiter Blue Ltd Customer Support

Posted 2 years ago

“Have ordered a few times now from Jupiter. Quick delivery and reasonable prices and quality”

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Posted 2 years ago

Hi Trevor, thank you for your 5-star rating of Jupiter Blue Ltd. It's great to hear that you have ordered from us a few times and you are pleased with the quick delivery, the quality of the products and the pricing to be reasonable. Once again, thank you for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 2 years ago

“Good quality and good service”

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Posted 2 years ago

Hi Martyn, thank you for your 5-star review of Jupiter Blue Ltd. We are thrilled to hear that you are satisfied with our products and services. Thank you again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 2 years ago

“Great product, well made and relatively easy to fit. Just what I needed. Thanks”

Helpful Report

Posted 2 years ago

Hi Gary, thank you for your 5 star rating for Jupiter Blue Ltd. Brilliant to hear that the product you ordered was easy to fit and is what you needed. Thank you for the review. Best regards, Jupiter Blue Ltd Customer Support

Posted 2 years ago

“I bought the OKP 3 section folding loft ladder and loft hatch combined. Looks nice on the ceiling, blends in well with my ceiling. My mate is a carpenter and it took the wo of us too install the hatch. Installation went well, no problems. I saw one review by someone claiming to have no experience with DIY and saying it was easy to install. I'm experienced with all kinds of building work and I cannot believe that. Get a carpenter in. Gave it 5 stars not just because it looks good but also the ease of ordering and swift delivery.”

Helpful Report

Posted 2 years ago

Hi Terence, thank you for your 5 star rating for Jupiter Blue Ltd. It's great to hear that the OKP Folding Loft Ladder blends well into your ceiling and looks nice after installation. In addition, it's good to know you were able to place your order easily and the delivery was swift. Thank you again for the review and feedback. Best regards, Jupiter Blue Ltd Customer Support

Posted 2 years ago

“Delivered on time and well packaged. Just one thing, the lip to screw the door to the joists is narrow so there is very little room to play with,”

Helpful Report

Posted 2 years ago

Thank you Lucy for the 5 star rating for Jupiter Blue Ltd! It's great to hear that the order was delivered on time and was well packaged. Thank you for your feedback we will take your comments in consideration for future product development. Best regards, Jupiter Blue Ltd Customer Support

Posted 2 years ago

“Got the Product. All good. Did specifically ask for the delivery driver not to leave with neighbours on the checkout. Hatch was left next door. Have our reasons for not wanting this to happen. Also product was scuffed in places”

Helpful Report

Posted 2 years ago

Good morning, thank you for the review and feedback. We apologises the couriers left the delivery with a neighbour. Please could you provide photos of the scuffed areas on the product for us to look in to. Best regards, Jupiter Blue Ltd Customer Support

Posted 2 years ago

“I haven't fitted the loft hatch yet but I'm very impressed with the quality of the product. Have no doubt it will look perfect when fitted.”

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Posted 2 years ago

Hi Alan, thank you for your 5-star rating of Jupiter Blue Ltd. We appreciate your feedback Thank you again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 2 years ago

“I bought a bespoke attic hatch and ladder and was absolutely satisfied with the product and service. The hatch was of very good quality and easily fitted by 2 people. I chose the option with the 50mm lip as, whilst measuring before ordering, I noticed that my attic hatch was slightly narrower on one side (by approx. 5mm). I ordered for the more narrow measure. The 50mm lip masked the imperfection. Very happy customer!”

Helpful Report

Posted 2 years ago

Hi Peter, thank you for taking the time to leave us a 5-star rating! We are thrilled to hear that you are happy with the bespoke loft hatch and ladder you purchased from us. Thank you once again for the review. Best regards, Jupiter Blue Ltd Customer Support

Posted 2 years ago

“Very good product , fast delivery and fantastic customer service”

Helpful Report

Posted 2 years ago

Thank you for your 5-star rating of Jupiter Blue Ltd! We truly appreciate your review. We are thrilled to hear that you found our product to be very good, and that our delivery was fast and efficient. Thank you once again for taking the time to share your positive experience with us. Best regards, Jupiter Blue Ltd Customer Support

Posted 2 years ago

Jupiter Blue Ltd is rated 4.9 based on 2,253 reviews