Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.86

4.9 Rating 2,103 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 2,103 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 4th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent bespoke product, good quality and precise to my measurements. Delivery was faster than expected and no issues whatsoever. Would highly recommend. Thanks.”

Helpful Report

Posted 9 months ago

Hi Steven, Thank you for the 5-star review! We’re so pleased to hear that you’re satisfied with the Made to Measure Loft Hatch and that it was delivered speedily. Your recommendation means a lot to us! Best regards, Jupiter Blue Ltd Customer Support

Posted 9 months ago

“Metal framed attic door excellent quality,easy to fit. Along with fast delivery what's not to like?”

Helpful Report

Posted 9 months ago

Hi William, Thank you for the 5-star review! We’re delighted to hear that you found our Airtight Loft Hatch to be of excellent quality and easy to fit. Best regards, Jupiter Blue Ltd Customer Support

Posted 9 months ago

“Very good product. I have not fitted it yet but the quality looks great and the loft hatch has been manufactured to my specs. The only reason I didn't give a five star rating was the lack of communication. I was not given an estimated delivery date. I was not informed when the package was dispatched. The first I knew about it was when I arrived home to find a failed delivery note from Parcelforce. I then had to arrange a re-delivery to a suitable date.”

Helpful Report

Posted 9 months ago

Hi John, Thank you for your review! We’re glad to hear that you’re pleased with the quality of your loft hatch and that it meets your specifications. We apologise for the communication issues regarding your delivery; we understand how important it is to stay informed throughout the process. Best regards, Jupiter Blue Ltd Customer Support

Posted 9 months ago

“Overall a good custom unit, but would be better if door could be removed whilst fixing since unit is pretty heavy. The seal around the trim is lower than the edge of the trim so can't see how that's ever going to seal, I ran sealant around the edges.”

Helpful Report

Posted 9 months ago

Hi Phil, Thank you for taking the time to leave a review! We appreciate your feedback on the door design and seal, as it's always helpful for us to know where we can improve. Best regards, Jupiter Blue Ltd Customer Support

Posted 9 months ago

“Recently fitted in garage after boarding and insulation, looks great!”

Jupiter Blue Ltd 5 star review on 10th March 2025

Helpful Report

Posted 9 months ago

Hi Paul, Thank you for the 5-star review! We’re thrilled to hear that you’re happy with the loft hatch now installed. Thank you for the photo; we love to see the finished result. Best regards, Jupiter Blue Ltd Customer Support

Posted 9 months ago

“Quick efficient service and quality products!”

Helpful Report

Posted 9 months ago

Hi Johan, Thank you for the 5-star review! We’re thrilled to hear that you experienced quick and efficient service along with our quality products. Your satisfaction means a lot to us! Thank you for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 9 months ago

“Brilliant product, took me a long time tl get tjd size. Service was quick. Product excellent”

Helpful Report

Posted 9 months ago

Hi there, Thank you for the 5-star review! We’re delighted to hear that you found our product excellent and that the service was quick. Thank you for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 9 months ago

“Excellent company have dealt with them recently and in the past,pricing is very good,delivery Excellent we ordered on the Tuesday and they delivered as promised the very next day.”

Helpful Report

Posted 9 months ago

Hi, Thank you for the 5-star review! We’re so glad to hear that you’ve had good experiences with us both recently and in the past. Thank you for your review! Best regards, Jupiter Blue Ltd Customer Support

Posted 9 months ago

“The item arrived promptly and was well packaged. It was as described and what I required for the task I had. I wouldn't hesitate to use Jupiter Blue again.”

Helpful Report

Posted 9 months ago

Hi Steven, Thank you for your 5-star review! We’re thrilled to hear that your order arrived promptly and safely to you. It’s great to know it met your requirements for the task at hand. Thanks for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 9 months ago

“Ordered a replacement loft hatch, great service from simple online ordering, prompt delivery to product being easy to fit and looking super smart! I would certainly recommend, thank you.”

Helpful Report

Posted 9 months ago

Hi, Thank you so much for your 5-star review! We’re delighted to hear that you had a smooth experience with our online ordering and prompt delivery! It’s wonderful to know that your new loft hatch was easy to fit and looks good. Your recommendation means a lot to us! Thanks for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 9 months ago

“Our loft hatch arrived more swiftly than expected and was exactly as described. It fitted perfectly.”

Helpful Report

Posted 9 months ago

Hi Terence, Thank you so much for your 5-star review! We’re delighted to hear that your loft hatch arrived swiftly and was exactly as you expected. It’s great to know that it fitted perfectly for you! Thanks for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 9 months ago

“A breath of fresh air to have dealt with a fine company. The made to measure hatch is superb. It has been manufactured to a very high standard and accurately dimensioned. Their prompt answers to two questions I asked before installation were most helpful.”

Helpful Report

Posted 9 months ago

Hi Peter, Thank you so much for your 5-star review! We’re pleased to hear that you find our made-to-measure loft hatch high in quality and precision. It’s wonderful to know that our prompt responses were helpful to you. Thanks for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 9 months ago

“Product as described, quick delivery and well packaged. Would definitely recommend this company.”

Helpful Report

Posted 9 months ago

Hi, Thank you for your 5-star review! We’re thrilled to hear that the product met your expectations and that you were pleased with the speedy delivery and packaging. Your recommendation means a lot to us! Thanks for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 9 months ago

“Quick delivery and looks great. Replaced an old sodden hatch, this was the only site to have the correct size. Very minor adjustments needed on the aperture. There’s no draft coming through, image shown isn’t finished, I’m removing the hatch so the ceiling can be replastered”

Jupiter Blue Ltd 5 star review on 26th February 2025

Helpful Report

Posted 9 months ago

Hi Martin, Thank you for your 5-star review! We're thrilled to hear that you found the perfect size hatch and that it arrived quickly. We appreciate your feedback. Thanks for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 9 months ago

“Very pleased with the quality, price and especially the delivery. Thanks very much”

Helpful Report

Posted 9 months ago

Hi William, Thank you for your 5-star review! We’re delighted to hear that you’re pleased with the quality and price of the product you ordered, and it’s great to know that the delivery was speedy. Thanks for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 9 months ago

“I purchased a fireproof metal loft hatch and the lock arm to easily undo the latch while standing below. The hatch looks very neat with a low profile . The arm while functional arrived bent in the post(made of hollow square section aluminium riveted to a loft ladder 'grab' at one end and a triangular shaped recess at the other to fit the latch). Jupiter Blue replaced the damaged efficiently with no fuss. I am very satisfied with the airtight hatch-one improvement would be to protect the mineral pad insulation on the underside of the hatch with a thin metal skin as it is easy to knock the edges off in the installation and subsequently when entering the loft. That's why I haven't given the product 5/5”

Helpful Report

Posted 9 months ago

Hi John, Thank you for your review! We're glad to hear that you're satisfied with the fireproof loft hatch and appreciate your feedback regarding the lock arm. We're always striving to make improvements based on customer suggestions. Thanks for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 9 months ago

“Great product as we had to have a made to measure one. Was very sceptical as never heard of the company before so checked reviews and took a gamble. Really pleased we did as it was the perfect item.”

Helpful Report

Posted 9 months ago

Hi Tony, Thank you for your 5-star review! We’re so pleased to hear that you took a chance on us and that we delivered the right item for your needs. Your trust means a lot to us, and we appreciate your feedback! Thanks again for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 9 months ago

“I have used Jupiter Blue on a few occasions to purchase access panels. I also purchased a bespoke made to measure loft hatch that was fantastic quality and fitted perfectly. The online purchase and payment system is straight forward, and deliveries have always been on time. When I needed to contact customer support, my enquiry was dealt with promptly and efficiently. A five-star rating for a five-star company. Highly recommended.”

Helpful Report

Posted 9 months ago

Hi Nick, Thank you for your 5 star review! We're thrilled to hear about your positive experiences with Jupiter Blue, especially regarding the bespoke loft hatch and our customer support. We truly appreciate your recommendation, thank you again! Best regards, Jupiter Blue Ltd Customer Support

Posted 9 months ago

“Really pleased with the service and product that I ordered. Fast delivery and would use again.”

Helpful Report

Posted 10 months ago

Hi David, Thank you for your review! We’re thrilled to hear that you were pleased with our service and the product you ordered. We look forward to serving you again in the future! Best regards, Jupiter Blue Ltd Customer Support

Posted 10 months ago

“Great stuff and helpful”

Helpful Report

Posted 10 months ago

Hi Paul, Thank you for your review! We're delighted to hear that you found our service great and helpful. Your satisfaction is incredibly important to us, and we appreciate your comments! Best regards, Jupiter Blue Ltd Customer Support

Posted 10 months ago

Jupiter Blue Ltd is rated 4.9 based on 2,103 reviews