International Dance Supplies Reviews

Name: International Dance Supplies
Address: Harlequin HouseForde CourtForde RoadNewton AbbotTQ12 4BT, ,, Newton Abbot
Rating: 4.39

4.4 Rating 930 Reviews

82 %

of reviewers recommend International Dance Supplies

Company Reviews

Metrics

Info

4.4

Based on 930 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About International Dance Supplies:

IDS is Europe's largest wholesale dancewear supplier servicing dance teachers and dance shops with quality dancewear.

Visit Website

Phone:

01626363232

Email:

customerservices@ids.co.uk

Location:

Harlequin HouseForde CourtForde RoadNewton AbbotTQ12 4BT, ,
Newton Abbot
TQ12 4BT

International Dance Supplies 5 star review on 14th February 2025

Kathleen D

International Dance Supplies 5 star review on 25th June 2024

Renee L

International Dance Supplies 5 star review on 16th April 2024

Mrs Kathleen M

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All of the things I have ordered so far (mainly leotards) have been amazing - such great condition and all fitted perfectly!!”

Helpful Report

Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 4 years ago

“Quick delivery, good quality and value for money! I will return again for sure!”

Helpful Report

Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Great range of products and styles. Fast delivery. Easy to use website. I have used IDS for around 10 years and never been disappointed. Great customer service. Highly recommend”

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Posted 4 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 4 years ago

“Your website needs attention it’s very slow, Roch valley ruched front leotard showed incorrect picture. Remove either the ‘add to basket’ or ‘add to order’ option it’s very confusing & sometimes duplicates items orders. Price wise - very competitive just dislike your website ordering process it’s too slow & very stressful at times. Dance teachers don’t have spare time to keep checking basket contents are correct”

Helpful Report

Posted 4 years ago

Thank you for your review. I have passed this onto our IT department who are working hard to make improvements to the website and we want to ensure a smooth order process.

Posted 4 years ago

“I have always find IDS to be extremely efficient. I now have them dealing directly with our parents through their website, which makes life even easier.”

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Posted 4 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 4 years ago

“Very good choice of products, easy ordering and parcel came reasonably quickly, thank you.”

Helpful Report

Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“The service is always 1st class”

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Posted 4 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 4 years ago

“Excellent service as usual . Always pleased with the products .”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 4 years ago

“The dispatch service could improve greatly. It would also be very helpful if for such a large company selling dance wear, that the staff know about the costumes and sizing. ( well as much as possible). I understand that they have other things to do. Other than the above, costumes are lovely.”

Helpful Report

Posted 4 years ago

Thank you for your review. One of our team leaders just reached out to you as we always strive to improve our service. Our current lead time between order placement and dispatch is up to 3 working days which is also advertised on the website and I can see that your 2 most recent orders were within this timeframe. With regards to product knowledge, we always provide new starters with product training however with sizes varying so much from brand to brand it can occasionally be difficult to provide concrete advice. We do however understand that product knowledge overall needs to be improved as working from home has unfortunately removed the opportunity to access the stock on a regular basis.

Posted 4 years ago

“There seems to be allot of out of stock items which have been a fail safe order for my school for many years. Frustrated to opt for second best for allot of items. p60 plume leotard isn’t available to purchase at all now which is our uniform.”

Helpful Report

Posted 4 years ago

I have emailed you privately about the Plume Leotard

Posted 4 years ago

Thank you for your review. We have been discontinuing our Plume range over the past year as we stock various similar 1st Position products. The perfect alternative for this skirt is our 1st Position Wrapover Chiffon Skirt: https://www.ids.co.uk/866-1st-position-wrapover-chiffon-skirt

Posted 4 years ago

“IDS is a fantastic company - always delivering excellent products at the time you need them. Thank you IDS - you take the stress out of getting the correct uniform for class & exams, and fab costumes for a show!”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 4 years ago

“Love the service, everyone is really friendly and helpful. Fantastic range of products.”

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Posted 4 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 4 years ago

“Easy to order... quick and efficient... delivered on time... very happy”

Helpful Report

Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Personal assistance & short delivery time, even internationally.”

Helpful Report

Posted 4 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 4 years ago

“Great selection of products. Customer service is always very good and the team will always try to help as much as possible.”

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Posted 4 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 4 years ago

“My items were good quality and delivery was fast.”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“So pleased with my item from IDS. Quick Delivery, incredible quality. Can't wait to place my order for our big show!”

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Posted 4 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here. We can't wait for shows to be starting soon either!

Posted 4 years ago

“Great product fast delivery would definitely use again”

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Posted 4 years ago

Thank you for the wonderful review, it cheers up up enormously when we get positive feedback.

Posted 4 years ago

“Thank you for the fast shipment and good quality! I would like to have more help by searching/ choosing costumes for our shows and especially some colours or items that are not available normally.”

Helpful Report

Posted 4 years ago

Thank you for your review. Please make an appointment with the showroom to arrange a physical or virtual visit and Kate will help you with costuming your show. Just go to www.ids.co.uk/showroom to find out more.

Posted 4 years ago

International Dance Supplies is rated 4.4 based on 930 reviews