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International Dance Supplies Reviews

4.4 Rating 895 Reviews
81 %
of reviewers recommend International Dance Supplies
4.4
Based on 895 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read International Dance Supplies Reviews

About International Dance Supplies:

IDS is Europe's largest wholesale dancewear supplier servicing dance teachers and dance shops with quality dancewear.

Visit Website

Phone:

01626363232

Email:

customerservices@ids.co.uk

Location:

Harlequin HouseForde CourtForde RoadNewton AbbotTQ12 4BT, ,
Newton Abbot
TQ12 4BT

Wide range of costumes! Wide price range! Always helpful and great customer service!
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Posted 6 months ago
Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.
Posted 6 months ago
Always excellent customer service, prompt delivery of high quality items and wonderful costume choices.
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Posted 6 months ago
Thank you for the wonderful review and your custom over the last 18 years and more. It is really nice to hear positive comments and I will pass them on to everyone here.
Posted 6 months ago
Have always been very satisfied with the products and service.
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Posted 7 months ago
Thank you for the review and your custom over the last 7 years. We are so pleased that you are happy with the quality of your goods and our service.
Posted 6 months ago
Excellent service very good product.
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Posted 7 months ago
Thank you for your review and your custom over the last 20 years. It is good to hear that you are happy with our service and products. I will pass your comments on to the team.
Posted 6 months ago
Always efficient and reliable!
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Posted 7 months ago
Thank you for the review and your custom over the last 20 years. It is really nice to hear positive comments and I will pass them on to everyone here.
Posted 6 months ago
I do think the returns should be free for dancewwar items as sometimes we need to order multiple sizes to see which fits best. Today it has cost me almost £10 to send some items back becuase non were suitable and as a result i've had to order more different sizes in, some of which i'll have to send back too. It puts me off ordering dancewear through yourselves in the future
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Posted 7 months ago
Thank you for your feedback. I am sorry you have had to return items due to sizing. We do try to keep our prices as low as possible, and therefore we do not add the costs on to our products to cover a free returns service.
Posted 7 months ago
Excellent service and goods
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Posted 7 months ago
Thank you for the 5 stars and your custom over the last 6 years, it makes our day when we hear positive comments.
Posted 6 months ago
Very prompt service from Customer services.
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Posted 7 months ago
Thank you for your review and your custom over the last 20 years. It is good to hear that you are happy with our service and I will pass your comments on to the team.
Posted 6 months ago
Pleasant staff.Unfortunately several items out of stock. Your own make Ballet shoes LBTLR although correct in length are too narrow around toe area and if you go up a size are then too big.
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Posted 7 months ago
Thank you for your feedback. We will pass this information to our buying department.
Posted 7 months ago
I ordered on Monday morning and got it on Friday evening, it is quite a long time for delivery.
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Posted 7 months ago
The order was placed after 3pm on the Monday so was not despatched until the Tuesday on a 48 hour Royal Mail Service. It appears that the parcel was delayed and not delivered until the Friday. I am sorry this has happened, we do our best to be quick with our deliveries but sometimes things happen that are outside of our control.
Posted 7 months ago
Excellent service. Staff are efficient, knowledgeable and courteous
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Posted 7 months ago
Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.
Posted 7 months ago
Excellent service from start to finish. Staff on the phone are polite, PATIENT, and helpful. Delivery is fast. Products are excellent quality and lots of choice.
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Posted 7 months ago
Thank you for the wonderful review and your custom over the last 2 years. It is really nice to hear positive comments and I will pass them on to everyone here.
Posted 7 months ago
Unfortunately I barely order from yourselves anymore due to price increase unfortunately.
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Posted 7 months ago
Thank you for your review, I am ever so sorry to hear this. We try to keep our prices as low as we can for our customers, however I completely understand that the cost of living makes things a lot more difficult for a lot of people. Please let us know if there is anything else we can do to help
Posted 7 months ago
Very good when items are in stock
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Posted 7 months ago
Thank you for your review!
Posted 7 months ago
Fantastic communication, extremely helpful and friendly. So glad I decided to go for a proper costume company as their professionalism has been outstanding.
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Posted 7 months ago
Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.
Posted 7 months ago
Staff at IDS are really helpful, and order things they haven't got in stock for us.
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Posted 7 months ago
Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.
Posted 7 months ago
Always had good service and buy all my schools needs from here
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Posted 7 months ago
Thank you so much for the review!
Posted 7 months ago
Quick and easy service good quality
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Posted 7 months ago
Thank you for your review and your custom over the last 10 years. It is good to hear that you are happy with our service as we always do our best to look after our customers.
Posted 7 months ago
Excellent service, calls quickly answered, knowledgeable staff who can advise, very patient with me during show week! Everything arrived promptly n beautifully packaged, definitely recommend!
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Posted 7 months ago
Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.
Posted 7 months ago
I ordered cotton black tank leotards which I thought that I had done in the past however the leotards you sent me were shiny material not cotton blend ! I was disappointed! I th
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Posted 7 months ago
Unfortunately the wrong product code was used when ordering. Please contact info@ids.co.uk to arrange replacements.
Posted 7 months ago
International Dance Supplies is rated 4.4 based on 895 reviews