International Dance Supplies Reviews

Name: International Dance Supplies
Address: Harlequin HouseForde CourtForde RoadNewton AbbotTQ12 4BT, ,, Newton Abbot
Rating: 4.37

4.4 Rating 897 Reviews

81 %

of reviewers recommend International Dance Supplies

Company Reviews

Metrics

Info

4.4

Based on 897 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About International Dance Supplies:

IDS is Europe's largest wholesale dancewear supplier servicing dance teachers and dance shops with quality dancewear.

Visit Website

Phone:

01626363232

Email:

customerservices@ids.co.uk

Location:

Harlequin HouseForde CourtForde RoadNewton AbbotTQ12 4BT, ,
Newton Abbot
TQ12 4BT

International Dance Supplies 5 star review on 14th February 2025

Kathleen D

International Dance Supplies 5 star review on 25th June 2024

Renee L

International Dance Supplies 5 star review on 16th April 2024

Mrs Kathleen M

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After a couple of years of inadequate service things seem to have taken a turn for the better”

Helpful Report

Posted 2 years ago

Thank you for your feedback and for your custom over the last 6 years. We apologise if you feel the service level was not as expected. We have improved our shipping times and product availability. Unfortunately the past couple of years did have a domino effect on many things, including factories and suppliers closing. We have now arranged alternative sources in case of unpredicted events happening again. In the meantime we are doing our best to get stock levels up to where they used to be.

Posted 2 years ago

“Sorry to put poor as normally you’re amazing! However you’ve sent me this to do and I haven’t received my order? It was ordered on 11th July and still isn’t with me. Obviously if it arrives tomorrow I’m happy to change my poor to something different.”

Helpful Report

Posted 2 years ago

I have tracked the parcel which left us on the 11th July and the information I received from Royal Mail was that there was no house number on the delivery address so it is being returned to us. I am sending out a replacement today.

Posted 2 years ago

“Service outstanding very quick delivery and my granddaughter is absolutely over the moon about her two pairs of shoes to go to RADA with. Great thanks to IDS once again 💃🏼”

Helpful Report

Posted 2 years ago

Thank you for your review and your custom over the last 15 years. It is good to hear your order arrived promptly and that your granddaughter is happy with your purchase.

Posted 2 years ago

“The things I ordered were all good quality and arrived promptly. Can’t fault the service once I had actually completed my order… However, the process of actually using the website to order was nightmarish! It took me multiple attempts over several days, to the extent I almost gave up completely. It was very slow loading from page to page and at times refused to load the basket page completely making it very difficult to edit my order. I also found that sometimes it would say something was in stock and then when you clicked on it the page was faulty and there was no way to add it to the order. I hated the way that when you clicked on something, often the price would shoot up from what it initially said, even if it was only available in one size and colour. Overall, the dancewear and shipping was great, but the website desperately needs improving.”

Helpful Report

Posted 2 years ago

Thank you for the review. We are so pleased that you like our dancewear and I will raise the issues about the website with the IT team, who are working hard to make the shopping experience easier.

Posted 2 years ago

“IDS has a great range of supplies for the dancing business.”

Helpful Report

Posted 2 years ago

Thank you for the review and your custom over the last 15 years and more. We are so pleased that you are happy with our range of supplies. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 years ago

“Fab company, fast delivery times and great customer service.”

Helpful Report

Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 2 years ago

“Great company to buy from. Easy ordering and super fast delivery, arrived the next day. Competitive prices with a vast range of products”

Helpful Report

Posted 2 years ago

Thank you for the review and your custom over the last 9 years. We are so pleased that you are happy with the quality of your goods and speed of delivery. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 years ago

“This was a good experience the order went well and they arrived quickly, thankfully the all fitted and look great. Thank you”

Helpful Report

Posted 2 years ago

Thank you for your review and your custom over the last 15 years. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 2 years ago

“Excellent service as always”

Helpful Report

Posted 2 years ago

Thank you for your review and your custom over the past 15 years. It is good to hear that you are happy with our service and I will pass on your comments to the team.

Posted 2 years ago

“Always very helpful with any problems you may have. Good stock of dance uniform.”

Helpful Report

Posted 2 years ago

Thank you for your review and your custom over the last 13 years. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 2 years ago

“The member of staff on the phone was very helpful and as usual the excellent goods arrived promptly the next day and very well packed”

Helpful Report

Posted 2 years ago

Thank you for your review and your custom for over 15 years. It is good to hear your order arrived promptly and that you are happy with your purchase. I will pass on your comments about the service you received from our customer service representative.

Posted 2 years ago

“Arrived quickly and everything was as expected. Fantastic service”

Helpful Report

Posted 2 years ago

Thank you for your review and your custom over the last 3 years. It is good to hear your order arrived promptly and that you are happy with your purchase and our service.

Posted 2 years ago

“Always helpful and efficient service . Good quality products at affordable prices. When occasional mistakes occur , these are quickly rectified .”

Helpful Report

Posted 2 years ago

Thank you for the wonderful review and your custom for over 15 years. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 2 years ago

“Sadly I’ve had to move awsy from IDS after many years and had to change my uniform as it’s been impossible to get stock for months at a time.”

Helpful Report

Posted 2 years ago

Thank you for your custom over the last 15 years and for bearing with us over the difficult times we have all experienced recently. We are doing our best to get stock levels up to where they used to be and the good news is that the Violet Milly leotards have arrived here today (they just need to be booked in so the back orders can be fulfilled) with another delivery coming shortly. The reason for the long delay was sourcing the quality fabric we use and getting the correct colour dyes. We did not want to offer an inferior product as we pride ourselves on the quality and fit of our garments. We want to continue to be your preferred supplier and hope that this news will mean you don't have to change your uniform.

Posted 2 years ago

“Excellent service. Always extremely helpful.”

Helpful Report

Posted 2 years ago

Thank you for your review and your custom over the last 15 years. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 2 years ago

“Very fast service!!”

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Posted 2 years ago

Thank you for the 5 stars and your custom for over 15 years. It makes our day when we hear positive comments and I will pass them on to the team.

Posted 2 years ago

“Great service and good quality clothing. Helpful customer service and prompt delivery. Would highly recommend.”

Helpful Report

Posted 2 years ago

Thank you for the wonderful review and your custom over the last 6 months. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 2 years ago

“Efficient service, and have always fulfilled my orders without a problem”

Helpful Report

Posted 2 years ago

Thank you for your review and your custom over the last 6 years. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 2 years ago

“Ultra quick service and beautiful product.”

Helpful Report

Posted 2 years ago

Thank you for the wonderful review and your custom over the past 2 years. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 2 years ago

“Very quick and efficient service. Thank you”

Helpful Report

Posted 2 years ago

Thank you for your review and your custom for over 15 years. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 2 years ago

International Dance Supplies is rated 4.4 based on 897 reviews