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Herdwick Group Reviews

4.9 Rating 1,508 Reviews
99 %
of reviewers recommend Herdwick Group
4.9
Based on 1,508 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier, Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Herdwick Group Reviews

About Herdwick Group:

Herdwick Cottages is an independent family-run business offering self-catering holiday rentals in the Lake District and surrounding areas.

Choose from Cottages, Pods, Lodges and more.

Visit Website

Phone:

01539-312290

Email:

hello@herdwickcottages.co.uk

Herdwick Group 5 star review on 25th June 2025
Shirley F
Herdwick Group 5 star review on 25th June 2025
Angela R
Herdwick Group 5 star review on 25th June 2025
Angela R
Herdwick Group 5 star review on 25th June 2025
Angela R
Herdwick Group 5 star review on 25th June 2025
Angela R
Herdwick Group 5 star review on 25th June 2025
Doreen B
Herdwick Group 5 star review on 24th June 2025
Michael M
1053
Anonymous
Anonymous  // 01/01/2019
The staff at Herdwick Cottages were extremely responsive and polite. They responded to email queries very promptly, and went above and beyond to improve our stay by updating arrival and departure times.
Helpful Report
Posted 7 months ago
Excellent service throughout from booking to arriving
Helpful Report
Posted 7 months ago
Prompt, efficient, detailed communication in writing and verbally before and during our stay. I had to contact them when I arrived (totally my error) and they were so kind and understanding.
Helpful Report
Posted 7 months ago
Nice to receive a courtesy call the day before we arrived. I asked if it was possible get early access to the cottage. The owner texted me 10 mins later to say we could have access at 2pm, which was very much appreciated.
Helpful Report
Posted 7 months ago
Good response to questions I had before arroval
Helpful Report
Posted 7 months ago
Everything was excellent from the original booking to the holiday itself. I was impressed by the personal phone call before the holiday to check all was under control and to give some eating recommendations.
Helpful Report
Posted 7 months ago
We spoke to someone when we arrived as we couldn't find the lodge and she was very helpful. I left a jacket behind when we vacated the lodge and staff were very helpful in getting the jacket back to me
Helpful Report
Posted 7 months ago
Kept in contact with us leading upto our stay. Great communication
Helpful Report
Posted 7 months ago
Straight forward communication and also a phone call to check we had received arrival information.
Helpful Report
Posted 7 months ago
Super service, called the day before our stay to check we had all of the information required.
Helpful Report
Posted 7 months ago
The staff were really friendly and helpful would definitely recommend
Helpful Report
Posted 8 months ago
Good communication, good stock of supplies in the hut on our arrival. Nice quiet location
Helpful Report
Posted 8 months ago
Everything done on line. We had no need to make personal contact
Helpful Report
Posted 8 months ago
Excellent communication and very helpful
Helpful Report
Posted 8 months ago
Fantastic service, got called personally to ensure all well.
Helpful Report
Posted 8 months ago
One of the best glamping pods we've been to, perfect location the pod itself is amazing and had the most comfiest bed. The owners are lovely and welcoming and the little welcome basket they make you is such an amazing extra. Will definately be returning.
Helpful Report
Posted 8 months ago
Quick and easy good service and communication.
Helpful Report
Posted 8 months ago
Great communication & great service. Helped with my booking for extra week & saved me money by going direct instead of using Airbnb
Helpful Report
Posted 8 months ago
Accurate information and regular updates. Clear instructions. Clean and tidy.
Helpful Report
Posted 8 months ago
Straight forward booking on line, no reason to contact Herdwick
Helpful Report
Posted 8 months ago
Herdwick Group is rated 4.9 based on 1,508 reviews