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Herdwick Group Reviews

4.9 Rating 1,508 Reviews
99 %
of reviewers recommend Herdwick Group
4.9
Based on 1,508 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier, Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Herdwick Group Reviews

About Herdwick Group:

Herdwick Cottages is an independent family-run business offering self-catering holiday rentals in the Lake District and surrounding areas.

Choose from Cottages, Pods, Lodges and more.

Visit Website

Phone:

01539-312290

Email:

hello@herdwickcottages.co.uk

Herdwick Group 5 star review on 25th June 2025
Shirley F
Herdwick Group 5 star review on 25th June 2025
Angela R
Herdwick Group 5 star review on 25th June 2025
Angela R
Herdwick Group 5 star review on 25th June 2025
Angela R
Herdwick Group 5 star review on 25th June 2025
Angela R
Herdwick Group 5 star review on 25th June 2025
Doreen B
Herdwick Group 5 star review on 24th June 2025
Michael M
1053
Anonymous
Anonymous  // 01/01/2019
The communication and information we received from Herdwick cottages was exceptional! Really happy with them and will definitely book through these guys again.
Helpful Report
Posted 8 months ago
Booking was very quick and straightforward.The Information for our accomodation and arrival was clear
Helpful Report
Posted 8 months ago
Had an issue with the internet at a cottage so had to call to get it fixed. Person in the office was a bit terse to begin with but eventually started to listen. Issue was rectified by the owner in the afternoon.
Helpful Report
Posted 8 months ago
Friendly, accessible and timely without being intrusive
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Posted 8 months ago
Brilliant service all round. Thanks
Helpful Report
Posted 8 months ago
The whole process of booking was very easy and efficient. Questions asked were answered promptly and well mannered.
Helpful Report
Posted 8 months ago
Booking very easy - property as described. Excellent!
Helpful Report
Posted 8 months ago
Lovely people they meet us and explained what we needed to know about the property will definitely be going away there again
Helpful Report
Posted 8 months ago
Really accommodating when I was unfortunately forced to change my dates . Staff were so pleasant and so helpful... excellent service throughout from Herwick cottages !!
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Posted 8 months ago
Brilliant service from the staff. Always on hand if needed.
Helpful Report
Posted 8 months ago
Happy with information and service provided. Thank you
Helpful Report
Posted 8 months ago
Excellent service from the agent at Herdwick Cottages - we booked very late (two days before) but everything was confirmed extremely promptly and we had a great weekend away in the Lakes. The accommodation in Windermere (Weavers Two) was beautifully presented. Communication and instructions regarding accessing the property and using the facilities were clear and effective. Thank you.
Helpful Report
Posted 8 months ago
Great easy booking email on price query reply quick. Nice complimentary call day before
Helpful Report
Posted 8 months ago
Staff very friendly and helpful. Called to make sure we had received all information about our holiday.
Helpful Report
Posted 8 months ago
All online communication- good information about entrance codes etc Thankfully we didn't need to contact anyone whilst in the lodge as we didn't encounter any problems but we were given a contact number had we needed it
Helpful Report
Posted 8 months ago
Personal contact made by my mobile phone, ensuring timely & accurate information.
Helpful Report
Posted 8 months ago
I only had a few small questions and your staff were very helpful and really friendly and smiley. We had a wonderful stay in a super house (Dow Crag House) which was very well appointed. All in all thank you for making it one of our best stays in the Lake District.
Helpful Report
Posted 8 months ago
Communication excellent. I had no issues to report but all information and arrival emails were crystal clear and delivered to give plenty of notice and time to respond.
Helpful Report
Posted 8 months ago
Great personalised service, thank you!
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Posted 8 months ago
Good clear communication. No issues at all.
Helpful Report
Posted 8 months ago
Herdwick Group is rated 4.9 based on 1,508 reviews