First Mats Reviews

Name: First Mats
Address: Cambrai Court, 1229 Stratford Road, Hall Green, Cambrai Court, 1229 Stratford Road, Hall Green, Birmingham
Rating: 4.84

4.8 Rating 1,422 Reviews

97 %

of reviewers recommend First Mats

4.8

Based on 1,422 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

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First Mats 5 star review on 17th April 2025

102

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely mat. Very good quality backing. Nice soft top layer. Quick delivery and regular updates about despatch. Thank you”

Helpful Report

Posted 2 years ago

“We wanted a low profile doormat with a custom size. First Mats provided just what we wanted and arrived promptly.”

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Posted 2 years ago

“Excellent service and product choice - thank you.”

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Posted 2 years ago

Thank you for your kind words, Malcolm. We're so happy to have been of service and to have helped you find the perfect product for your needs. All the Best Jack

Posted 2 years ago

“I am very pleased with my doormat. I chose red, and it's a lovely colour against my teal blue carpet. Stands out so people are reminded to wipe their feet. The mat is a very good size and the "stripes" clean your shoes underneath. It's well made and looks good. It was delivered at a reasonable time and well packaged. The cost of the mat and the quality of the mat makes for an excellent purchase.”

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Posted 2 years ago

“Such a pleasure to feel secure stepping on to these mats! Easy to fit and move for cleaning when necessary . Your service was pleasant and efficient. Thanks.”

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Posted 2 years ago

Thank you for your kind words, Mary! We're so happy to hear that you're enjoying your new mats. Our team strives to provide excellent customer service and we're glad to hear that we were able to meet your expectations. Thanks again for choosing our products and we hope you'll continue to shop with us in the future! All the Best Jack

Posted 2 years ago

“The mat works really well at the front door. Arrived quickly and great service over the phone prior to ordering.”

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Posted 2 years ago

Thank you for your review and kind words. We're glad to hear you're enjoying the mat and that our customer service was able to help you prior to ordering. We appreciate your business and hope you'll continue to shop with us in the future! All the Best Jack

Posted 2 years ago

“Was exactly what we expected. Help was excellent when I rang and the product arrived promptly. Very good service.”

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Posted 2 years ago

Thank you for your positive review of our Fine Ribbed Rubber Matting, Corrine. We're glad to hear that you found the product to be as expected and that our customer service was helpful when you needed it. All the Best Jack

Posted 2 years ago

“Oh my these Mats are the best qaulity ever ! And so we’ll priced .. delivery very quick and amazing customer service too .. I’ve found my to place for not only mats ! 5 ⭐️⭐️⭐️⭐️⭐️ from me !”

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Posted 2 years ago

Thank you for your review, Marie! We're so glad to hear that you love our mats and that our customer service was up to par. Thank you for the five stars and we hope to continue bringing you excellent products and service. All the Best Jack

Posted 2 years ago

“Order came on time, well packed and mat as described. Good colour and quality would not hesitate to order again if needed.”

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Posted 2 years ago

Thank you for your review, Marcia. I'm glad to hear you're happy with your purchase and the colour and quality of the matting. We hope you'll consider us again for any future needs. Have a great day! Many Thanks Jack

Posted 2 years ago

“Amazing colour and feels lovely and soft underfoot”

First Mats 5 star review on 2nd December 2022

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Posted 2 years ago

Thanks for the review Alison, and many thanks for the image too! The matting looks great installed, and I am thrilled to hear that you are happy with the quality. All the Best Jack

Posted 2 years ago

“The service was excellent, both in promptly sending samples, and in the delivery of the finished mat. The ordering process was easy and we really appreciated the flexibility with size.”

First Mats 5 star review on 1st December 2022

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Posted 2 years ago

Thanks for the review, and many thanks for the image too! The matting looks great installed, and I am thrilled to hear that you are happy with the quality and speed of service. If you do ever need anything further in the future, please do let me know. All the Best Jack

Posted 2 years ago

“Good quality product delivered quickly”

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Posted 2 years ago

“Really pleased with this product who knew it came in grey looks great in my newly decorated hall”

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Posted 2 years ago

Thank you for choosing our product Lynne and for your kind words about its appearance in your newly decorated hall. We're glad you're pleased with it! All the Best Jack

Posted 2 years ago

“Came & was exactly as described Good quality fulfilled its purpose. If I need anything else I would not hesitate to use First mats again or recommend them to others.”

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Posted 2 years ago

Thank you for your review, Roy! We're glad to hear that you found our mats to be of good quality and that they fulfilled their purpose. If you need any other mats in the future or know someone who might benefit from our products, please don't hesitate to let us know. We hope to hear from you again soon! Many Thanks Jack

Posted 2 years ago

“Beautiful and Quality mats.Great packed and arrived on time.”

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Posted 2 years ago

“All perfect.”

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Posted 2 years ago

“I’m very happy with my new door mat and the device I received from First Mats. I needed a large mat to fit my porch and this was the best fit I could find. The mat is non slip and is of good quality.”

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Posted 2 years ago

“Great quick service, lovely mat just what I wanted. Looks nice in my hallway. Thank you.”

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Posted 2 years ago

“Easy to order and nice product at reasonable price”

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Posted 2 years ago

“Products came on time”

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Posted 2 years ago

First Mats is rated 4.8 based on 1,422 reviews