First Mats Reviews

Name: First Mats
Address: Cambrai Court, 1229 Stratford Road, Hall Green, Cambrai Court, 1229 Stratford Road, Hall Green, Birmingham
Rating: 4.84

4.8 Rating 1,422 Reviews

97 %

of reviewers recommend First Mats

4.8

Based on 1,422 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

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First Mats 5 star review on 17th April 2025

102

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First mats have a huge range of products, my item was delivered very quickly, spec was exactly as ordered, very pleased & will definitely use again 👍🏻”

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Posted 2 years ago

“Quick delivery”

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Posted 2 years ago

“Very pleased with mat. Guide on how to cut mst was useful.”

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Posted 2 years ago

Thank you for your review, and for choosing First Mats! We're glad you found the guide on how to cut the matting useful. Warmest Regards Jack

Posted 2 years ago

“So far, so good! How long it lasts is the key issue to me, so ask me again in a year's (or 5 years') time and it might get the 5th star . . . .”

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Posted 2 years ago

Thank you for your review John, and for giving our mats a try. We're glad to hear that you're enjoying them so far! Our mats are designed to last many years with proper care, and we hope you'll continue to be happy with them for the long haul. If you ever have any issues or concerns, please don't hesitate to reach out to us. We want our customers to be 100% satisfied with their purchases. Thanks again for your feedback, and we hope you'll stay a First Mats customer for years to come! All the Best Jack

Posted 2 years ago

“Just what I wanted as door very low down and the mat fitted perfectly”

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Posted 2 years ago

Thank you for your purchase, Patricia! We're glad to hear that you're happy with your new mat and that it's a perfect fit for your door. If you have any questions or concerns about your mat, please don't hesitate to reach out to us. We want to make sure you're completely satisfied with your purchase. Thanks again, Jack

Posted 2 years ago

“Easy to order great mat very pleased not bad delivery time”

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Posted 2 years ago

Thank you for your review, Kenneth! We're glad to hear that you're happy with your purchase and the delivery time. If there is anything else we can do to assist you, please don't hesitate to let us know. All the Best Jack

Posted 2 years ago

“Excellent product very good customer service highly tecommended”

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Posted 2 years ago

Thank you for your kind words, Christine, we're so happy to hear that you love our mats! We pride ourselves on providing the best customer service possible, so it's great to know that we're meeting your expectations. If there is anything else we can do for you, please don't hesitate to let us know. We hope you'll continue to enjoy our products for years to come! All the Best Jack

Posted 2 years ago

“Prompt service”

First Mats 5 star review on 18th November 2022

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Posted 2 years ago

“Easy ordering and quick delivery. Great mats. we have them outside and they are very durable. Heavy & good quality.”

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Posted 2 years ago

“Great service - fast delivery and a really good quality door matt .”

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Posted 2 years ago

“Fantastic service and a real quality mat. Well done all”

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Posted 2 years ago

“Easy every step of the way from ordering through to delivery was less than 48 hours. You can’t ask for more!”

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Posted 2 years ago

“Excellent quality. Prompt delivery. Very helpful when ordering by ohone”

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Posted 2 years ago

“its a very good doormat, not much else to say!”

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Posted 2 years ago

“Purchased 2 x 90x120 5mm grey mats for back n front doors unfortunately they move on top of my carpets no fault of these it's my fault perfect for hard floors but not ontop of soft carpets unfortunately 😔”

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Posted 2 years ago

“This is the first time that i have dealt with First Mats and found the service provided to be first class.”

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Posted 2 years ago

“Loving my made to measure mat!”

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Posted 2 years ago

“Great product at a reasonable price and a rapid delivery”

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Posted 2 years ago

“First time I have used this company and I am impressed by their product, service and value”

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Posted 2 years ago

Thank you for choosing First Mats, Vivienne! We're so glad you're happy with your purchase and our service. If there's anything we can do to make your experience even better, please don't hesitate to let us know. Warmest Regards Jack

Posted 2 years ago

“Great communication Quick delivery high quality mat”

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Posted 2 years ago

First Mats is rated 4.8 based on 1,422 reviews