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First Mats Reviews

4.9 Rating 1,284 Reviews

97 %

of reviewers recommend First Mats

Company Reviews

Product Reviews

4.9

Based on 1,284 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

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First Mats 5 star review on 7th May 2024

Stephen Harland

First Mats 5 star review on 14th April 2024

First Mats 5 star review on 14th April 2024

First Mats 5 star review on 1st April 2024

First Mats 5 star review on 12th March 2024

First Mats 5 star review on 12th March 2024

First Mats 5 star review on 29th February 2024

Brian Alexander

70

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Posted 2 months ago

Dear Anna, Thank you so much for your positive feedback! We work hard to provide excellent service, and it's always rewarding to hear we've succeeded. Please don't hesitate to reach out if you have any further needs in the future. Best regards, David

Posted 2 months ago

“The mats were very good quality and the delivery was very swift. The team were a pleasure to deal with and we look forward to the next time we need to order something from the First Mats team.”

Posted 2 months ago

Thank you so much for your wonderful review! We're incredibly happy to hear that you were pleased with the quality of our mats, the swift delivery, and your overall experience with our team. It's truly rewarding to know that we've earned your trust! We eagerly await the opportunity to help you with your future mat needs. Best regards, David

Posted 2 months ago

“Great, quick service from First Mats. Good information on the website.”

Posted 2 months ago

Dear Lynda, Thank you for your kind words! It's wonderful to know you had a positive experience with our quick service and informative website. We're committed to making the ordering process as easy as possible. Should you have any further needs, please don't hesitate to reach out! Best regards, David

Posted 2 months ago

“Efficient order and delivery”

Posted 2 months ago

Thank you for your positive feedback! We're glad to hear that your experience with ordering and delivery was efficient. We strive to provide a seamless process for our customers. Should you have any further needs, please don't hesitate to reach out. Best regards, David

Posted 2 months ago

“First Mats have a great and easy to use website. The products are well described and the prices were very good. The mat I ordered was just what I wanted and rthe quality was excellent”

Posted 2 months ago

Dear David, Thank you so much for your fantastic review! We're thrilled to hear that you found our website easy to navigate, loved our clear product descriptions and competitive pricing. It's especially rewarding to know that you're delighted with the quality of the mat you received. Positive feedback like yours motivates us to continue providing excellent service and top-notch products. Best regards, David

Posted 2 months ago

“Good quality made to measure mat for our patio door. Prompt delivery and good value for money”

Posted 2 months ago

Thank you for taking the time to share this positive feedback! We're so happy to hear that you appreciate the quality of our made-to-measure mat, the prompt delivery, and its excellent value. We strive to provide top-notch products and service. If you have any more mat needs in the future, please don't hesitate to reach out! Best regards, David

Posted 2 months ago

“Excellent service and so quick at sending out my mat to me. It fits perfect 👍”

Posted 2 months ago

Dear Christina, Thank you so much for your positive review! It's wonderful to hear that you're happy with our excellent service, the quick delivery, and the perfect fit of your mat. We appreciate your feedback! If you need anything else in the future, please don't hesitate to reach out. Best regards, David

Posted 2 months ago

“Quality matting, really pleased with this purchase.”

Posted 2 months ago

Thank you so much for your positive review! We're incredibly happy to hear that you're pleased with the quality of your mat. We always aim to provide top-notch products. If there's anything else we can assist you with in the future, please don't hesitate to reach out! Best regards, David

Posted 2 months ago

“Perfect mat made to size for my front door . Quality product , value for money . Would order more .”

Posted 2 months ago

Hi Svetlana, We're so thrilled you love your custom-sized mat! Your satisfaction means the world to us. 😊 Thanks for spreading the word – we'd love to help with any future mat needs! Best regards, David

Posted 2 months ago

“Excellent service and top quality products”

Posted 2 months ago

Thank you so much for the fantastic review! We're delighted to hear you're pleased with both our service and the quality of our products. Your satisfaction is our top priority, and we'll continue striving to provide an excellent experience. Should you have any further needs, please don't hesitate to reach out! Best regards, David

Posted 2 months ago

“Really impressed with the quality of the product. The price and delivery times when compared to similar products on the market was also cheaper and faster. The customer service when excellent, especially when dealing with some of our unexpected situations.”

Posted 2 months ago

Dear Airit, Thank you so much for your glowing review! We're thrilled that you're impressed with the quality of our product, as well as our competitive pricing and speedy delivery. It's especially rewarding to hear that our customer service exceeded your expectations, particularly when helping you navigate unexpected situations. We truly value your feedback. Should you have any further needs, please don't hesitate to reach out! Best regards, David

Posted 2 months ago

“Very pleased with the mat - quick delivery and well packaged. Thank you”

Posted 2 months ago

Dear Willie, Thank you so much for your positive feedback! We're delighted to hear you're satisfied with your mat, the quick delivery, and the careful packaging. We appreciate you taking the time to let us know. If you have any more mat needs in the future, please keep us in mind! Best regards, David

Posted 2 months ago

“Excellent service . Help and advice etc wouldn't hesitate to use . We will be ordering again soon”

Posted 2 months ago

Dear Brian, Thank you for your wonderful review! We're so happy to hear that you found our service excellent and received the help and advice you needed. It's incredibly rewarding to know that you'd use us again and that we can look forward to your next order. Please let us know if there's anything we can help you with in the meantime! Best regards, David

Posted 2 months ago

“Amazing turnaround and really happy with the quality and fit of our new mat.”

First Mats 5 star review on 17th February 2024

Posted 2 months ago

Dear Beth, Thank you for your fantastic review! We're thrilled to hear that you're impressed with the quick delivery and delighted with the quality and fit of your new mat. Providing excellent service and top-notch products is our goal. Should you need anything else in the future, please don't hesitate to reach out! Best regards, David

Posted 2 months ago

“The mats are good quality and turn up quickly. We would recommend.”

Posted 2 months ago

Hi Andrew, Thank you so much for the great review and recommendation! We're so happy to know you're pleased with the quality of our mats and appreciated how quickly they arrived. It means a lot to hear that you'd recommend us to others. Should you need any more mats in the future, we'll be here! Best regards, David

Posted 2 months ago

“Needed a heavy duty non-slip mat. First Mats had just what I was looking for a water absorbing mat that would cope with muddy boots. Product arrived quickly and is excellent quality. With the months of rain we have had a product like this has become a neccessity.”

Posted 2 months ago

Dear Stephen, Thank you so much for your fantastic review! We're thrilled to hear that our heavy-duty, water-absorbing mat is proving to be the perfect solution for your muddy boot situation. It's especially rewarding to know that it's become a necessity during these rainy months. If you ever need additional mats or other floor protection solutions, please don't hesitate to check out our selection. Best regards, David

Posted 2 months ago

“Very good to deal wiith and they actualy seem to care about the order.”

Posted 2 months ago

Hi Joe, Thank you for your kind words! It's fantastic to hear that you found our team genuinely invested in your order. We strive to make every customer interaction positive and helpful. Please let us know if we can be of assistance with anything else in the future. Best regards, David

Posted 2 months ago

“What can I say about a doormat, other than it's very nice and fits perfectly.”

Posted 2 months ago

Dear Hugh, Thank you for taking the time to leave a review! Sometimes it's those simple things, like a perfectly fitting doormat, that make all the difference. We're glad we could provide that for you. If you ever need another mat (or anything else we offer!), please keep us in mind. Best regards, David

Posted 2 months ago

“First class service and very satisfied with quality of product.”

Posted 2 months ago

Dear Rosemary, Thank you for sharing your positive experience! We're delighted to hear you found our service first-class and are so pleased with the quality of your mat. Providing exceptional service and top-notch products is our goal. If you have any further needs or inquiries in the future, please don't hesitate to reach out. We're always happy to help! Best regards, David

Posted 2 months ago

“Easy to order, good selection and description and fast delivery, very pleased with the quality mat too”

Posted 2 months ago

Dear Peter, Thank you for your fantastic review! We're delighted to hear that you had a positive experience with First Mats – from browsing our selection to receiving your high-quality mat quickly. We strive to make the ordering process seamless and are glad it met your expectations. If you have any further needs in the future, don't hesitate to reach out. We're always happy to help! Best regards, David

Posted 2 months ago

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First Mats is rated 4.9 based on 1,284 reviews