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First Mats Reviews

4.9 Rating 1,291 Reviews

97 %

of reviewers recommend First Mats

Company Reviews

Product Reviews

4.9

Based on 1,291 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

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First Mats 5 star review on 7th May 2024

Stephen Harland

First Mats 5 star review on 14th April 2024

First Mats 5 star review on 14th April 2024

First Mats 5 star review on 1st April 2024

First Mats 5 star review on 12th March 2024

First Mats 5 star review on 12th March 2024

First Mats 5 star review on 29th February 2024

Brian Alexander

70

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The mats are good quality and turn up quickly. We would recommend.”

Posted 3 months ago

Hi Andrew, Thank you so much for the great review and recommendation! We're so happy to know you're pleased with the quality of our mats and appreciated how quickly they arrived. It means a lot to hear that you'd recommend us to others. Should you need any more mats in the future, we'll be here! Best regards, David

Posted 3 months ago

“Needed a heavy duty non-slip mat. First Mats had just what I was looking for a water absorbing mat that would cope with muddy boots. Product arrived quickly and is excellent quality. With the months of rain we have had a product like this has become a neccessity.”

Posted 3 months ago

Dear Stephen, Thank you so much for your fantastic review! We're thrilled to hear that our heavy-duty, water-absorbing mat is proving to be the perfect solution for your muddy boot situation. It's especially rewarding to know that it's become a necessity during these rainy months. If you ever need additional mats or other floor protection solutions, please don't hesitate to check out our selection. Best regards, David

Posted 3 months ago

“Very good to deal wiith and they actualy seem to care about the order.”

Posted 3 months ago

Hi Joe, Thank you for your kind words! It's fantastic to hear that you found our team genuinely invested in your order. We strive to make every customer interaction positive and helpful. Please let us know if we can be of assistance with anything else in the future. Best regards, David

Posted 3 months ago

“What can I say about a doormat, other than it's very nice and fits perfectly.”

Posted 3 months ago

Dear Hugh, Thank you for taking the time to leave a review! Sometimes it's those simple things, like a perfectly fitting doormat, that make all the difference. We're glad we could provide that for you. If you ever need another mat (or anything else we offer!), please keep us in mind. Best regards, David

Posted 3 months ago

“First class service and very satisfied with quality of product.”

Posted 3 months ago

Dear Rosemary, Thank you for sharing your positive experience! We're delighted to hear you found our service first-class and are so pleased with the quality of your mat. Providing exceptional service and top-notch products is our goal. If you have any further needs or inquiries in the future, please don't hesitate to reach out. We're always happy to help! Best regards, David

Posted 3 months ago

“Easy to order, good selection and description and fast delivery, very pleased with the quality mat too”

Posted 3 months ago

Dear Peter, Thank you for your fantastic review! We're delighted to hear that you had a positive experience with First Mats – from browsing our selection to receiving your high-quality mat quickly. We strive to make the ordering process seamless and are glad it met your expectations. If you have any further needs in the future, don't hesitate to reach out. We're always happy to help! Best regards, David

Posted 3 months ago

“Excellent service ! Ordered some coir heavy duty matting, it arrived quickly & well-packaged. Would definitely buy again”

Posted 3 months ago

Dear Ray, Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you found our service excellent and were satisfied with the quick delivery and packaging of your coir heavy duty matting. It's our goal to ensure that every customer receives high-quality products in a timely and efficient manner. Knowing that you would definitely buy again is the best compliment we could receive. We look forward to seeing you in the future and are here to assist with any needs or questions you might have. Best regards, David.

Posted 3 months ago

“Efficient delivery, would order again”

Posted 3 months ago

Thank you for your feedback! We're pleased to hear that you found our delivery efficient and are considering ordering again. We strive to provide a seamless and satisfactory experience for all our customers, from the moment you place your order to when it arrives at your doorstep. Your confidence in our service is greatly appreciated, and we look forward to seeing you again in the future. Should you have any further needs or questions, please remember, we're always here to help. Best regards, David.

Posted 3 months ago

“Excellent product and custom length sizes fit perfectly”

Posted 3 months ago

Dear Bernard, Thank you for sharing your positive experience with us. We're delighted to hear that you found our product excellent and that the custom length sizes fit perfectly for your needs. Ensuring our customers receive products that meet their specific requirements is a priority for us, and it's rewarding to know we've achieved this for you. Should you have any further needs or questions in the future, please remember we're always here to help. Best regards, David.

Posted 3 months ago

“Servive was excelent and the mat perfect for my requirements. Woud always recommend First Mats”

Posted 3 months ago

Thank you for your wonderful feedback and for your recommendation! We're delighted to hear that you found our service excellent and the mat perfectly suited to your requirements. It's our goal to ensure that every customer receives the best possible service and products tailored to their needs. Your willingness to recommend First Mats is greatly appreciated and motivates us to continue providing top-notch service. Should you have any further needs or questions, please remember, we're always here to help. Best regards, David.

Posted 3 months ago

“Excellent customer care and help”

Posted 3 months ago

Dear Joanne, Thank you for your kind words! We're thrilled to hear that you experienced excellent customer care and found our assistance helpful. Providing outstanding service and support to our customers is our top priority, and it's heartening to know we've succeeded in making your experience a positive one. Should you need any further help or have any questions, please don't hesitate to reach out. We're always here to assist. Best regards, David.

Posted 3 months ago

“Delivery was on time and the product met our expectations”

Posted 3 months ago

Dear Graham, Thank you for taking the time to share your feedback. We're delighted to hear that the delivery was on time and the product met your expectations. It's our goal to ensure a positive experience for all our customers, from order to delivery. Should you have any further needs or questions, we're always here to help. Best regards, David.

Posted 3 months ago

“Nice quality, very reasonable price, look good on the floor and the edges don't curl up.”

Posted 3 months ago

Thank you for your positive feedback. We're pleased to hear that you're satisfied with the quality and price of our mats, and that they look good on your floor without any issues of the edges curling up. We strive to provide products that not only meet but exceed our customers' expectations in terms of functionality and aesthetics. Your satisfaction is important to us, and we're glad we could deliver that for you. Should you have any further needs or questions, please don't hesitate to reach out. We're here to help. Best regards, David.

Posted 3 months ago

“The mat is top quality and does not move at all. The order was processed very quickly too..”

Posted 3 months ago

Thank you for your feedback! We're delighted to hear that you're satisfied with the top quality of the mat and its non-slip feature. It's great to know that the order processing met your expectations for speed as well. We strive to provide both high-quality products and efficient service, so it's rewarding to hear when we've achieved this. Should you have any further needs or questions in the future, please remember we're always here to help. Best regards, David.

Posted 3 months ago

“Good service and prompt delivery. Good quality and only had to be replaced because the cat enjoyed sharpening her claws on it! Would buy another one because they are a good price.”

Posted 3 months ago

Dear Ann, Thank you for your feedback! We're pleased to hear that you were satisfied with our service, the prompt delivery, and the quality of our product. It sounds like it even received the cat's seal of approval, albeit in a rather unique way! We understand the challenges of finding products that can stand up to our beloved pets' habits, and we're glad to know you consider our mats a good value worth repurchasing. When you're ready for a replacement, or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help and look forward to serving you (and perhaps your cat) again in the future. Best regards, David.

Posted 3 months ago

“Great mat. On time. Perfect!”

Posted 3 months ago

Dear Glenys, Thank you for your kind words! We're thrilled to hear that your mat arrived on time and everything was perfect. It's our goal to ensure our customers are completely satisfied with both our products and our service. Should you need anything else or have any questions in the future, please don't hesitate to reach out. We're here to help! Best regards, David.

Posted 3 months ago

“Very happy with the mats I recieved, smoth transaction throughout.”

Posted 3 months ago

Dear Michael, Thank you for your feedback! We're delighted to hear that you are very happy with the mats you received and that you found the transaction smooth from start to finish. It's our aim to provide a seamless experience for all our customers, and knowing we achieved this with you is incredibly gratifying. Should you have any further needs or questions, please remember we're always here to help. Best regards, David.

Posted 3 months ago

“Really impressed with the service received and the mat is perfect … just what we needed 🤗”

Posted 3 months ago

Dear Melanie, Thank you for your wonderful feedback! We're thrilled to hear that you were impressed with our service and that the mat is exactly what you needed. It's always our goal to provide not only high-quality products but also a service that leaves a lasting, positive impression. Your satisfaction is very important to us, and it's heartening to know we've achieved that. If you have any further needs or questions, please remember we're always here to help. Best regards, David.

Posted 3 months ago

“Competitive price , with good choice of options and quick delivery”

Posted 3 months ago

Thank you for your feedback! We're pleased to hear that you found our pricing competitive and were satisfied with the range of options available and the quickness of our delivery. We strive to offer a great balance of value, choice, and efficiency to meet our customers' needs. Should you have any further requirements or questions in the future, please remember we're always here to help. Best regards, David.

Posted 3 months ago

“Very happy with mat.”

Posted 3 months ago

Thank you for your feedback! We're pleased to hear that you are very happy with your mat. It's always our goal to provide products that meet and exceed our customers' expectations. If you have any further needs or questions, please don't hesitate to reach out. We're always here to help. Best regards, David.

Posted 3 months ago

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First Mats is rated 4.9 based on 1,291 reviews