First Mats Reviews

Name: First Mats
Address: Cambrai Court, 1229 Stratford Road, Hall Green, Cambrai Court, 1229 Stratford Road, Hall Green, Birmingham
Rating: 4.84

4.8 Rating 1,422 Reviews

97 %

of reviewers recommend First Mats

4.8

Based on 1,422 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

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First Mats 5 star review on 17th April 2025

102

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent for covering up an old concrete path.”

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Posted 3 years ago

“A good service, reliable and prompt delivery and a quality product. The finished installation looks great.”

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Posted 3 years ago

“great service and great quality”

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Posted 3 years ago

“Have used before - awesome quality - bought a coir matt from another online shop and had to send back. Came straight back to First Matts and wasn’t let down. Really good quality and great service.”

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Posted 3 years ago

“Quick delivery, good quality and just what I ordered! Thank you”

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Posted 3 years ago

“Great service and communication from start to finish .Really pleased with the matting .”

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Posted 3 years ago

“Great product and customer service”

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Posted 3 years ago

“Searched everywhere for a robust door mat under 10mm thick and eventually found one at First Mats. Received the product and am very pleased with the quality and, critically, under 10mm thick. A great relief that our problem has been solved, many thanks!”

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Posted 3 years ago

“I ordered what I thought was a single shelf and got a pack of 4 delivered https://www.firstmats.co.uk/products/additional-shelf-for-eclipse-chrome-wire-shelving-unit-4-shelve . Apart from that I'm very happy with the one I'm using, which is good quality (the other 3 are in storage).”

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Posted 3 years ago

“Great service, fast delivery. Would order again without a doubt.”

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Posted 3 years ago

“A really thin door mat, just what I was after and very good quality.”

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Posted 3 years ago

“Good fast customer device , very pleased with both made to measure mats .”

First Mats 5 star review on 11th July 2022

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Posted 3 years ago

“Excellent mat - great service”

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Posted 3 years ago

“Great quality doormat in the perfect colour, cut to the exact size I needed. Great relief as previous doormat smelled badly of cat urine!”

First Mats 5 star review on 8th July 2022

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Posted 3 years ago

“Website is user friendly. The mat we ordered was delivered quickly and easily. The mat is of good quality and fits perfectly. They also have a follow up customer service to ensure all is as it should be - I would use this company again.”

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Posted 3 years ago

“Excellent service from beginning to end - emails kept me up to date with delivery info. Product was delivered very quickly - within a few days. Purchased these mats to cover some damaged pool carpet until we can refurbish the area. The tiles are heavy enough not to move around and slip, easy to use and by far the best solution for us to try. Very happy with everything - thank you.”

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Posted 3 years ago

“Exemplary. Excellent service and delivery.”

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Posted 3 years ago

“Very helpful, quick delivery”

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Posted 3 years ago

“very quick service good quality”

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Posted 3 years ago

“Good website and very efficient delivery”

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Posted 3 years ago

First Mats is rated 4.8 based on 1,422 reviews