First Mats Reviews

Name: First Mats
Address: Cambrai Court, 1229 Stratford Road, Hall Green, Cambrai Court, 1229 Stratford Road, Hall Green, Birmingham
Rating: 4.84

4.8 Rating 1,422 Reviews

97 %

of reviewers recommend First Mats

4.8

Based on 1,422 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

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First Mats 5 star review on 17th April 2025

102

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience, does what it says on the tin. Brilliant”

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Posted 3 years ago

“The large mats we bought were excellent quality, so very happy with the service and fast delivery too. Would definitely use again.”

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Posted 3 years ago

“Made to measure mat - very pleased with it! So much so I’m ordering another for front door…. There was a delay (mix up with address) but was all sorted as soon as I contacted First Mats.”

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Posted 3 years ago

“Not yet fitted but looks good.”

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Posted 3 years ago

“Very helpful,immediately answered my questions,mat cut to size and delivery in a couple of days 👏👏👏👏👏”

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Posted 3 years ago

“Fast delivery, happy with purchase”

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Posted 3 years ago

“Ordering was easy, delivery was quick. We followed the instructions on how to cut the mat and it looks awesome.”

First Mats 5 star review on 14th August 2022

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Posted 3 years ago

“Great product good price . I’ve ordered lots of theses mats for my garage. Always arrived in 2days . Very happy mechanic 😊😊 mark”

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Posted 3 years ago

“I emailed to check the ladder was in stock. Jack replied quickly and sent a direct link to buy the item. Following payment it was immediately marked as dispatched and was received the next day at no extra cost. Superb service.”

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Posted 3 years ago

“Great quick service and sent exactly what we needed”

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Posted 3 years ago

“I searched everywhere for a nice looking entrance mat and this mat is perfect and very reasonably priced. I was so happy that I have now bought one in grey for another doorway (not yet fitted).”

First Mats 5 star review on 8th August 2022

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Posted 3 years ago

“Quick, responsive - friendly service. Item exactly as expected, great delivery too. Many thanks!”

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Posted 3 years ago

“..........”

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Posted 3 years ago

“Mat is very good quality compared to other mats I have had. Courier service not so good however, mat was left by our garden gate with no attempt to knock on our door, anyone could have taken it.”

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Posted 3 years ago

Many thanks for the Review! It's great to hear that you are happy with the quality of the Chair mat received. I am sorry to hear about your experience with the Couriers. I have made a note of this and raised this with DHL to investigate further. Hopefully, this will help to prevent this from happening again in the future. All the Best Jack

Posted 3 years ago

“Just started using first mats, communication great , delivery fast , ordering very simple Great product, keep up the good work , First class”

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Posted 3 years ago

“The matt was good quality and arrived on time. We will order again.”

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Posted 3 years ago

“Ordered 1 mat and then realised I should have ordered 2. Ordered second one and asked if I could have my postage back on one mat if they could deliver together. All done without any problem and they also refunded the rest of the postage as over £40. Awesome service.”

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Posted 3 years ago

“My first experience of dealing with First Mats has been good, with good communication, prompt delivery & good pricing.”

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Posted 3 years ago

“Very fast delivery, product as described and well packaged thank you”

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Posted 3 years ago

“Delivered on time and well packaged. Good quality, easy to trim to size.”

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Posted 3 years ago

First Mats is rated 4.8 based on 1,422 reviews