First Mats Reviews

Name: First Mats
Address: Cambrai Court, 1229 Stratford Road, Hall Green, Cambrai Court, 1229 Stratford Road, Hall Green, Birmingham
Rating: 4.84

4.8 Rating 1,422 Reviews

97 %

of reviewers recommend First Mats

4.8

Based on 1,422 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

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First Mats 5 star review on 17th April 2025

102

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The mat we ordered came quickly and without any problems.”

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Posted 3 years ago

“very helpful staff thank you and efficient”

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Posted 3 years ago

“Fantastic service, and communication from the sales team. Goods delivered on time and without hassle. Would recommend this company”

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Posted 3 years ago

“Perfect outdoor rug”

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Posted 3 years ago

“We are very happy with our mat at as it fits beautifully into a difficult gap. It is well made and good looking. Fantastic that it does not slip. Bit pricey though”

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Posted 3 years ago

“I would highly recommend Firstmats. I purchased a bespoke mat and because I was very pleased I ordered a further mat. I had a slight issue with my second purchase which was immediately resolved by Jack, so Firstmats customer service similarly matches the high quality of their products. Well done Firstmats!!”

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Posted 3 years ago

“Excellent availability and quick turn around.”

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Posted 3 years ago

“Professional and friendly service”

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Posted 3 years ago

“Customer service has been great, really helpful, great products.”

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Posted 3 years ago

“First Mats were very easy to deal with. I could find the type of mat I wanted, and have it made to a custom size. The communication with the sales team was excellent and they provided me with accurate timescales for the delivery. The mat arrived as expected, and is of excellent quality and a perfect fit. First Mats provided an excellent service and a quality product and I have no hesitation in recommending them.”

First Mats 5 star review on 31st January 2022

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Posted 3 years ago

“Quick, efficient service. The mat was well-packaged and arrived in good time.”

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Posted 3 years ago

“As described, sturdy, easy to clean and looks good in the coffee shop. Also excellent for keeping the wood floor dry.”

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Posted 3 years ago

“First Mats was further down in a google search but their easy website, good descriptions and good range meant I chose them, no disappointment and would definitely buy from them again.”

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Posted 3 years ago

“Terrific! - well made and good looking. Although I live in easy reach of good shops and shopping centre, it seems impossible to find this size and quality. It is also great to be able to order and pay by phone, with the help of a pleasant and efficient person. I am saving up to buy another one soonest!”

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Posted 3 years ago

“Great product, great service and competitive price. Very pleased”

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Posted 3 years ago

“They had exactly what I wanted. Easy to order, good price, quick delivery.”

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Posted 3 years ago

“Responsive service. Nice product to suit.”

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Posted 3 years ago

“Prompt service. Mat exactly as described and much better than ones in shops. Well pleased with my purchase”

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Posted 3 years ago

“Great quality, good tracking comms and a smooth order and delivery.”

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Posted 3 years ago

“Good quality products and very helpful staff! Recommended to all.”

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Posted 3 years ago

First Mats is rated 4.8 based on 1,422 reviews