First Mats Reviews

Name: First Mats
Address: Cambrai Court, 1229 Stratford Road, Hall Green, Cambrai Court, 1229 Stratford Road, Hall Green, Birmingham
Rating: 4.84

4.8 Rating 1,422 Reviews

97 %

of reviewers recommend First Mats

4.8

Based on 1,422 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

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First Mats 5 star review on 17th April 2025

102

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great mats, superb quality.”

Helpful Report

Posted 9 months ago

Hi Roger, Thank you for the fantastic review! We're thrilled to hear that you find our mats to be of superb quality. Your satisfaction is important to us, and we appreciate your feedback. We look forward to seeing you again in the future. Best regards, David

Posted 9 months ago

“Fast delivery and quality stuff. I would buy from First Mats again.”

Helpful Report

Posted 9 months ago

Thank you for the great review! We're pleased to hear that you were satisfied with the fast delivery and the quality of our products. Your feedback means a lot to us, and we look forward to serving you again in the future. Best regards, David

Posted 9 months ago

“Great mat, just what I needed and swift delivery. Would buy from this company again.”

Helpful Report

Posted 9 months ago

Hi Ann, Thank you for the wonderful review! We're delighted to hear that the mat is just what you needed and that you appreciated the swift delivery. Your satisfaction is our priority, and we're thrilled to know you'd buy from us again. We look forward to seeing you in the future. Best regards, David

Posted 9 months ago

“Great price, great quality, great customer service 👌”

First Mats 5 star review on 16th July 2024

Helpful Report

Posted 9 months ago

Hi Adam, Thank you for the amazing review! We're thrilled to hear that you found our prices, quality, and customer service to be great. Your satisfaction means a lot to us. We appreciate your feedback and look forward to seeing you again in the future. Best regards, David

Posted 9 months ago

“Very good service from start to finish. Mats arrived very quickly and I’m very pleased with the quality of them.”

Helpful Report

Posted 9 months ago

Hi, Thank you for the fantastic review! We're delighted to hear that you experienced very good service from start to finish and that your mats arrived quickly. It's wonderful to know you're pleased with their quality. Your satisfaction is important to us, and we appreciate your feedback. We look forward to seeing you again in the future. Best regards, David

Posted 9 months ago

“Very good, helpful. Highly recommended.”

Helpful Report

Posted 9 months ago

Hi Richard, Thank you for the great review! We're pleased to hear that you found our service very good and helpful. Your high recommendation means a lot to us. We appreciate your feedback and look forward to seeing you again in the future. Best regards, David

Posted 9 months ago

“The made to measure mat fits perfectly and is durable . I am pleased with this purchase and would recommend this company.”

Helpful Report

Posted 9 months ago

Hi, Thank you for the lovely review! We're delighted to hear that your made-to-measure mat fits perfectly and is durable. It's great to know that you are pleased with your purchase and would recommend our company. Your satisfaction and recommendation mean a lot to us, and we look forward to seeing you again in the future. Best regards, David

Posted 9 months ago

“This was my 4th order for custom mats, as always the price was great, delivery was fast and the customer service was excellent.”

First Mats 5 star review on 12th July 2024

Helpful Report

Posted 9 months ago

Thank you for your continued trust in us and for the wonderful review! We're thrilled to hear that your fourth order for custom mats met your expectations once again with great pricing, fast delivery, and excellent customer service. Your satisfaction is our top priority, and we appreciate your loyalty. We look forward to seeing you again in the future. Best regards, David

Posted 9 months ago

“Good product, delivered within a week.”

Helpful Report

Posted 9 months ago

Hi Brian, Thank you for the great review! We're pleased to hear that you are satisfied with the product and that it was delivered within a week. Your satisfaction is important to us, and we appreciate your feedback. We look forward to seeing you again in the future. Best regards, David

Posted 9 months ago

“Perfect Mat. Sturdy, strong and does the job perfectly outside our front door.”

Helpful Report

Posted 9 months ago

Hi Kenza, Thank you for the wonderful review! We're thrilled to hear that your mat is perfect, sturdy, strong, and doing the job perfectly outside your front door. Your satisfaction is our priority, and we appreciate your feedback. We look forward to seeing you again in the future. Best regards, David

Posted 9 months ago

“Great service - well priced mat that arrived really quickly. Would recommend.”

Helpful Report

Posted 10 months ago

Hi Suzanne, Thank you for the fantastic review! We're delighted to hear that you received great service and that you found the mat well-priced and delivered quickly. Your recommendation means a lot to us, and we look forward to seeing you again in the future. Best regards, David

Posted 9 months ago

“Quick efficient service. Good quality products”

Helpful Report

Posted 10 months ago

Hi, Thank you for the great review! We're pleased to hear that you experienced quick and efficient service and that you're happy with the quality of our products. Your satisfaction is important to us, and we appreciate your feedback. We look forward to seeing you again in the future. Best regards, David

Posted 9 months ago

“Great service, first class mat.”

Helpful Report

Posted 10 months ago

Hi Richard, Thank you for the positive review! We're delighted to hear that you received great service and are pleased with your first-class mat. Your satisfaction is our priority, and we appreciate your feedback. We look forward to seeing you again in the future. Best regards, David

Posted 10 months ago

“i ued mine to put on top of my narrowboat roof before storing items on top of them ... it stops my paintwork getting damaged and helps items moving about as they are now sitting on a thick rubber ... ive had 5 of these now and the quality of them is excellent”

Helpful Report

Posted 10 months ago

Hi Keith, Thank you for the fantastic review! We're thrilled to hear that our mats are serving your needs so well on your narrowboat roof, protecting the paintwork and keeping items secure with their thick rubber. It's wonderful to know that you find the quality excellent and that you've come back for more. We appreciate your continued trust in our products and look forward to seeing you again in the future. Best regards, David

Posted 10 months ago

“Excellent service. My mats arrived within a few days and I am delighted with them, great for my 3 dogs too.”

Helpful Report

Posted 10 months ago

Hi, Thank you for the wonderful review! We're thrilled to hear that you received excellent service and that your mats arrived promptly. It's fantastic to know that the mats are great for your three dogs also! Your satisfaction and feedback mean a lot to us, and we look forward to seeing you again in the future. Best regards, David

Posted 10 months ago

“Excellent service for only a relatively some order. Good quality products delivered promptly. Well done.”

Helpful Report

Posted 10 months ago

Hi Nigel, Thank you for the fantastic review! We're pleased to hear that you received excellent service. It's great to know that you're happy with the quality of our products and the prompt delivery. Your feedback is greatly appreciated, and we look forward to seeing you again in the future. Best regards, David

Posted 10 months ago

“Great customer service and delightful email communication.”

Helpful Report

Posted 10 months ago

Hi Claire, Thank you for the lovely review! We're delighted to hear that you had a great experience with our customer service and enjoyed the email communication. Your kind words mean a lot to us, and we look forward to seeing you again in the future. Best regards, David

Posted 10 months ago

“In time in full orders. Lrge array of choice. Easy ordering.”

Helpful Report

Posted 10 months ago

Dear Howard, Thank you so much for awarding First Mats with a fantastic 5-star rating! We truly appreciate your kind words. Warmest Regards Jack

Posted 10 months ago

“Easy to order and product exactly as described. The measure of a company is when something goes awry, and First Mats were extremely helpful when the delivery company left someone elses parcel on my doorstep. They, very efficiently, sent me another mat whilst they waited to retrieve the other from the courier. First Mats also chased up and sent the delivery company to collect the other parcel. Great service”

Helpful Report

Posted 10 months ago

Dear David, Thank you so much for your 5-star rating of First Mats! We appreciate your positive feedback and are delighted that you found it easy to order and that the product was exactly as described. Warmest Regards Jack

Posted 10 months ago

“Fabulous service, easy to order, quick delivery, great product and a perfect fit.”

First Mats 5 star review on 2nd July 2024

Helpful Report

Posted 10 months ago

Dear Alison, Thank you so much for your fantastic 5-star rating of First Mats! We sincerely appreciate your kind words and are thrilled to hear that you had a great experience with us. Also, thank you for taking the time to share an image of your new Coir Matting in Situ, it certainly does look the part! Warmest Regards Jack

Posted 10 months ago

First Mats is rated 4.8 based on 1,422 reviews