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DBS Bathrooms Reviews

4.7 Rating 339 Reviews

93 %

of reviewers recommend DBS Bathrooms

Company Reviews

Product Reviews

4.7

Based on 339 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0182771425

Email:

info@dbsbathrooms.com

Location:

Unit 23A/23B Two Gates Trading Estate, Watling Street, Tamworth,
Unit 23A/23B Two Gates Trading Estate, Watling Street, Tamworth
Staffordshire
B77 5AE

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DBS Bathrooms 5 star review on 21st May 2024

Robert McKenzie

DBS Bathrooms 5 star review on 13th May 2024

DBS Bathrooms 5 star review on 13th May 2024

DBS Bathrooms 5 star review on 13th May 2024

DBS Bathrooms 5 star review on 7th May 2024

DBS Bathrooms 5 star review on 14th December 2023

DBS Bathrooms 5 star review on 23rd November 2023

58

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“bought 3 times from this company and everytime they have been quick to deliver and great product”

Posted 1 year ago

Hi! Thank you for taking the time to leave such a positive review! We very much appreciate your continued custom and we hope to see you again soon. Thanks again. DBS Bathrooms!

Posted 1 year ago

“Excellent service and products. Have ordered a few times from DBS and would certainly recommend.”

Posted 1 year ago

Hi Karen, thank you for taking the time to leave such a positive review! We very much appreciate your continued custom and we hope to see you again soon. Thanks again. DBS Bathrooms!

Posted 1 year ago

“Order and delivery all went very smoothly.”

Posted 1 year ago

Hi! Thank you for taking the time to leave such a positive review! We hope to see you again soon. Thanks again. DBS Bathrooms!

Posted 1 year ago

“First time customer for my sons bathroom... wow the product is brilliant and their prices is unbelievable compared to others... don't look elsewhere use this company. Will be using again and have recommended to friends too”

Posted 1 year ago

Hi Robin, thanks for taking the time to leave such a positive review! We very much appreciate your recommendation, and we hope to see you again soon. Thanks again, DBS Bathrooms!

Posted 1 year ago

“Quick and easy to order delivery was fast and driver was very good and friendly would order again from this company”

Posted 1 year ago

Hi Sharon, thank you for taking the time to leave such a positive review! We hope to see you again soon. Thanks again. DBS Bathrooms!

Posted 1 year ago

“Excellent packing.very good delivery information”

Posted 1 year ago

Hi! Thanks for taking the time to leave such a positive review. We hope to see you again soon. Thanks again. DBS Bathrooms!

Posted 1 year ago

“Ordered bathroom panels plus associated fixings. All delivered on time and packaged well. Thanks from Hire a Hubby Dursley”

Posted 1 year ago

Hi Paul, thanks for taking the time to leave such a positive review! We hope to see you again soon. Thanks again. DBS Bathrooms!

Posted 1 year ago

“Trim’s good but poor packaging”

Posted 1 year ago

Hi Kevin, thank you for taking the time to leave a review. We are very sorry to hear you had some issues with the packaging. If you would like to email us at info@dbsbathrooms with your order details, we would be more than happy to resolve this issue for you. Very many apologies for any inconvenience caused. DBS Bathrooms

Posted 1 year ago

“Quality product, great price, fast delivery”

Posted 1 year ago

Hi Richard, thank you for taking the time to leave such a positive review! We hope to see you again soon. Thanks again. DBS Bathrooms!

Posted 1 year ago

“Very good service, easy to order , good value and delivery was when it said it would be. The wall boards we ordered were Very good and packed well. We would definitely order again and recommend DBS to anyone. Mr Dean Evans.”

Posted 1 year ago

Hi Dean, thanks for taking the time to leave such a positive review! We very much appreciate your recommendation, and we are glad our ordering process was easy to use. Thanks again. DBS Bathrooms!

Posted 1 year ago

“Good service. Goods damaged in transit but resolved quickly. Products seem of good quality.”

Posted 1 year ago

Hi Leslie, thank you for taking the time to leave such a positive review! We can only apologise your goods were damaged in transit, but we are very happy we were able to promptly resolve this for you. Thanks again. DBS Bathrooms!

Posted 1 year ago

“Good product fast turn around from order to receiving will use again”

Posted 1 year ago

Hi Peter, thanks for taking the time to leave such a positive review! We hope to see you again soon. Thanks again. DBS Bathrooms!

Posted 1 year ago

“My goods arrived damaged, They were poor quality, Numerous phone calls to get them collected and still not had my refund”

Posted 1 year ago

Hi Graham, thank you for taking the time to leave a review. Please accept our sincere apologies for the condition in which your goods arrived. This is completely unacceptable from the courier company. We can confirm that your refund has been processed and this can take up to five working days to show depending on your bank. Once again very many apologies for the inconvenience caused. DBS Bathrooms

Posted 1 year ago

“Excellent panelling”

Posted 1 year ago

Hi Anthony, thank you for taking the time to leave such a positive review! We hope to see you again soon. Thanks again. DBS Bathrooms!

Posted 1 year ago

“Would not hesitate to recommend DBS great products and fast delivery”

Posted 1 year ago

Hi Bill, thanks for taking the time to leave such a positive review! We really appreciate you recommendation. Thanks again. DBS Bathrooms!

Posted 1 year ago

“Ordering and delivery was very good. Seem like a good company to deal with.”

Posted 1 year ago

Hi Paul, thanks for taking the time to leave such a positive review! We hope to see you again soon. Thanks again. DBS Bathrooms!

Posted 1 year ago

“Fabulous prices, easy to use web site, punctual delivery by a very polite and professional driver. Quality product.”

Posted 1 year ago

Hi George, thank you for taking the time to leave such a positive review! We will pass on your kind comments to our driver. Thanks again. DBS Bathrooms!

Posted 1 year ago

“The photos make this panel look like it has raised detailing, the reality is that it is flimsy flat tile panelling with coloured shading to create a raised tile effect. It looks effective in the photographs but dreadful in the flesh. The panels are pushed together with a rudimentary tongue and groove system which is very basic and despite best efforts does leave a visible line (looking like tile cracks) between the sheets. In fairness this company despatched quickly and their customer service agents were very helpful when contacted, DBS are a company I would use again but definitely ask for product samples before committing to any large purchase. Finally be aware that the delivery company used is XPD who have proven to be totally unreliable in the past, I will say in this case the delivery came early but with no warning so we were not into receive it.”

Posted 1 year ago

Hi Neil, thank you for taking the time to leave a review. We are sorry to see you're not happy with the products received. We do offer free samples of all our panels prior to ordering so you can be 100% confident the panel is right for you. If you are not completely happy with the items purchased, these can be returned within 14 days from your delivery date for a hassle-free refund. We can confirm that we use multiple delivery options, and these are determined by your delivery postcode. We are happy to see your order was dispatched promptly and was delivered within the allocated timeframe. DBS Bathrooms

Posted 1 year ago

“Products are excellent and well priced however recently delivery has been slow, would recommend they change their courier company”

Posted 1 year ago

Hi Mary, thanks for taking the time to leave a review! Thank you for your kind comments regarding our products and pricing. We are sorry to hear delivery has been slow for you recently. We will keep an eye on this for you going forward to ensure this does not happen again. Thanks again, DBS Bathrooms!

Posted 1 year ago

“Bathroom looks great with the new wall cladding. Well worth the money.”

DBS Bathrooms 5 star review on 2nd September 2022

Posted 1 year ago

Hi! Thanks for taking the time to leave such a positive review! Your shower area looks amazing, thanks for sharing the photograph! We hope to see you again soon. DBS Bathrooms

Posted 1 year ago

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DBS Bathrooms is rated 4.7 based on 339 reviews