The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,555 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,555 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

Write Your review

Tell us how The Cigar Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Cigar Club 5 star review on 12th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding service, excellent product catalogue”

Helpful Report

“Now my main supplier. Excellent selection from splendid Cuban's to more everyday cigars. Delivered in great condition and very quickly. Less expensive than some rivals and certainly in-store. Highly recommended.”

Helpful Report

“Excellent service and a very competitive price. Would highly recommend. Regards Paul.”

Helpful Report

“Brilliant choices of cigar and amazing service”

Helpful Report

“While the cigars are excellent, i ordered a box of 5 H,Upmann cigars but instead was sent a single cigar. I was then promised the box of 5 and agin received a single cigar. Now i have had no response”

Helpful Report

“Fast service.”

Helpful Report

“once you know what you want the website is easy to use and fast delivery. Good selection of cigars.”

Helpful Report

“Great number of cigars at good prices”

Helpful Report

“The best online seller”

Helpful Report

“Easy to order, fast delivery”

Helpful Report

“Great value, excellent service.”

Helpful Report

“Fair prices. No delivery charge. Rapid reliable service. Recommend.”

Helpful Report

“Excellent quality and good service,”

Helpful Report

“Very good service, great range of availability, great quality! Very quick delivery!”

Helpful Report

“Great offering (though some favourites unfortunately sold out), competitive prices and delivery service - both speed and quality of packaging to ensure cigars are intact, perfect point of humidity and ready to light up and enjoy. Will repeat and would highly recommend! JSB”

Helpful Report

“Great service”

Helpful Report

“Very prompt delivery, cigars look in great shape. Have not smoked one yet”

Helpful Report

“Excellent product, quick delivery times. good communication.”

Helpful Report

“Delivered next working day. With a competitive price it doesn't come much better.”

Helpful Report

“Great selection of top quality cigars, always delivered swiftly and in great condition!”

Helpful Report

The Cigar Club is rated 4.7 based on 2,555 reviews