The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,688 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recommended for quick delivery, reasonable prices and extensive range of smokes.”

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“Ordered cigars on Thursday paying £10 for next day delivery and sending this message sat night having not received said cigars!Not impressed.This may be an issue with your delivery agent but it meant I had to purchase replacement cigars at as your will know extortionate rates.”

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“Excellent and rapid service”

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“good and prompt service - i have no complaints at all. i do recommend.”

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“Used the Cigar Club a few times now and always impressed with the efficiency of service. Can’t praise them enough”

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“Another order delivered without any problems. Good selection and good prices. Would recommend and will use again”

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“Totally worth every penny. Great service and brilliant packaging to protect your investment. I recommend using this wonderful company.”

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“Ordered and then delivered almost immediately. Excellent.”

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“Customer service is absolutely atrocious”

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“Quick delivery”

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“Great cigars at a great price and prompt delivery.”

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“Disappointing. Ordered some cigars on the 2nd October, on the 16th October not yet received them. Nor any reply to my email asking the Cigar Club where they are. No notification received from them of any delay.”

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“Good service & quick delivery”

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“Great prices and great products”

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“Great service and a great price and free postage, what’s not to like?”

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“Really prompt despatch and delivery. Well packaged. If the selection of cigars on offer could be expanded even better!”