The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,688 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy ordering process, regular updates, fast delivery. Highly recommend.”

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“Excellent service”

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“Good service 👍”

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“Excellent service once again from the cigar club. Competitive prices and swift delivery. Paul.”

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“Easy to deal with .always quick to respond.”

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“Very fast service”

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“I ordered a pack of cigars for christmas for my husband. On the address label, they just put our surname on the parcel so he obviously opened it. Not happy they are labelled this way, especially when posting them out in December!”

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“Easy purchase, prompt delivery.”

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“Excellent shop and customer service. Wide range of cigars from all around the world”

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“Very good & prompt service & delivery”

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“Always delivered on time and in perfect condition.”

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“Villiger pressed pack of 5 cigars arrived duly on time and at a so reasonable price. Can't thank you enough for them. So so so much cheaper than any other site on the internet..Highly recommend”

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“I placed two orders but I didn't received.”

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“I placed teo orders and I didn't get any one. I tried to contacted the company by email but unfortunately I didn't get any reply.”

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“Perfect”

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“good value for money - excellent cigar delivered speedily”

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“Prices higher than Morrison’s for Villiger Pressed but fast delivery”

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“Very easy to deal with. Have bought a few times from The Cigar Club. Always good service and deliveries have always been very punctual. Can highly recommend.”

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“Excellent service, I've yet to try the cigars (they've been bought for Christmas and New Year :-) ) but in terms of ordering and the delivery, everything there was spot on. Thanks!”

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“EXCELLENT SERVICE AS ALWAYS”

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The Cigar Club is rated 4.7 based on 2,688 reviews