Login
Start Free Trial Are you a business? Click Here

The Cigar Club Reviews

4.7 Rating 2,555 Reviews
94 %
of reviewers recommend The Cigar Club
4.7
Based on 2,555 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read The Cigar Club Reviews

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

Write Your review

Superb service and super quick delivery no complaints here
Helpful Report
Excellent, fast service and a superb range of products.
Helpful Report
It was the perfect gift for my son very well packaged and arrived earlier than expected would highly recommend.
Helpful Report
Excellent, very prompt and efficient service with a good range of products.
Helpful Report
See other survey
Helpful Report
Very helpful with well packaged fast delivery.
Helpful Report
Fast,efficient and economic.
Helpful Report
Good selection of quality cigars. Easy and quick ordering process and delivery within a couple of days! Excellent!
Helpful Report
Good service! I will order again. Thanks
Helpful Report
Excellent stock and service..!!
Helpful Report
Reliable fast with good offers, cigars were in good condition
Helpful Report
Never answer phone or emails, so I’m assuming I’m one of the ones that got scammed by this company, avoid at all costs you’ll be left disappointed
Helpful Report
Looks like I’m one of the ones that’s been scammed by this place, please always read the reviews before ordering anything, I wish I did but now I’ve lost money and a birthday gift, it’s not worth it, please avoid using these as you’ll be left out of pocket
Helpful Report
Ordered a cigar as a gift 9 days ago and still not received it! It’s becoming to late as the birthday is just 3 days away, I’ve been trying to contact Paul for some time to tell him I’ve not received the cigar but none of my 3 emails and numerous phone calls are being answered (even though it says he’s always available on his website), I will be wanting a refund and no doubt will have to chase that up too, do not order from him if your buying for someone else as you’ll be disappointed, you also do not receive tracking details for your items either so I do not recommend at all!.
Helpful Report
Very poor service. I have placed two orders this year for the same pack of cigars. The 1st order took 8 days after 1 phone call, The 2nd took 23 days! after 2 phone calls. Will not be ordering again.
Helpful Report
Excellent quality product, exactly what I wanted and fast delivery.
Helpful Report
Had a non delivery issue recently, the only hiccup to date! Paul sorted it straight away. Excellent Recommend cigar club to anyone wishing to partake
Helpful Report
Prompt delivery, perfect
Helpful Report
Brilliant and fast service. Competitive prices. Cigars came in perfect condition and were lovely to smoke!
Helpful Report
I've been a customer for many years, I buy twice a month. Very good service, great products
Helpful Report
The Cigar Club is rated 4.7 based on 2,555 reviews