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Tile Giant Reviews

4.1 Rating 471 Reviews
73 %
of reviewers recommend Tile Giant

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I never received the second full tile sample as it was delivered to an unspecified destination which I was unable to locate
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Posted 1 year ago
Ordered tiles for my kitchen floor and very happy with them. When I realised I needed them sooner and should have upgraded the shipping Matthew in Customer Services was great and went out of his way to help. Highly recommend.
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Posted 1 year ago
Online shopping was very easy and we received our tiles promptly. Not used yet but they look excellent
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Posted 1 year ago
Delivery was as planned on time. Cannot review the tiles as they havent been used yet.
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Posted 1 year ago
I was really pleased with tile sample even though it was broken in half
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Posted 1 year ago
Hi, I bought my tiles recently from the Erith branch and was served by a gentleman called Mike, he was extremely helpful and professional, he is a great asset to your company and should be applauded. I will certainly use that store again and also recommend it to all my friends and colleagues
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Posted 1 year ago
Poor communication, poor logistics
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Posted 2 years ago
Prompt delivery. 2 broken tiles in transit. Replaced and delivered next day. Fantastic.
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Posted 2 years ago
The guys in the Maidstone store were so helpful.
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Posted 2 years ago
Hi I'm still waiting to receive the samples I've requested...
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Posted 2 years ago
Great place for all your needs wanted something that is quite hard to find but this place had it in stock great 👍 thumbs up from me with great service
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Posted 2 years ago
The tiles ordered from your website were collected from the Hull store the next day. Very efficient service and friendly helpful staff at the store. Thank you.
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Posted 2 years ago
Excellent selection of tiles to suit your project. Staff very knowledgeable and helpful.
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Posted 2 years ago
Ordered tiles online and collected from Brixton but were the wrong size. They were very accommodating and helpful and took them back and credited my account without any issues.
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Posted 2 years ago
Tiles never arrived
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Posted 2 years ago
Terry from the Sutton branch (Kimpton Estate) was incredibly helpful. Made the process from choosing a tile to picking them up from the store a very simple and enjoyable process.
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Posted 2 years ago
Very pleased with the Arabella Victorian tile effect laminate. It was easy to fit and looks great. Managed to get a flash sale discount. My only criticism is about the delivery, it was very vague and said '5 to 7 working days'. There was no communication about which day it would be delivered and luckily I was in when it arrived.
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Posted 2 years ago
Took a while to arrive but the tiles look good and when I called to check about delivery date, the service was prompt, friendly and helpful
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Posted 2 years ago
We have received great advice and service from the staff at tile giant in Doncaster – thank you!
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Posted 2 years ago
Outstanding customer service and excellent porcelain tiles for the garden!
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Posted 2 years ago
Tile Giant is rated 4.1 based on 471 reviews