Login
Start Free Trial Are you a business? Click Here

Tile Giant Reviews

4.1 Rating 448 Reviews
73 %
of reviewers recommend Tile Giant

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Delivery was as planned on time. Cannot review the tiles as they havent been used yet.
Helpful Report
Posted 1 year ago
I was really pleased with tile sample even though it was broken in half
Helpful Report
Posted 1 year ago
Hi, I bought my tiles recently from the Erith branch and was served by a gentleman called Mike, he was extremely helpful and professional, he is a great asset to your company and should be applauded. I will certainly use that store again and also recommend it to all my friends and colleagues
Helpful Report
Posted 1 year ago
Poor communication, poor logistics
Helpful Report
Posted 1 year ago
Prompt delivery. 2 broken tiles in transit. Replaced and delivered next day. Fantastic.
Helpful Report
Posted 1 year ago
The guys in the Maidstone store were so helpful.
Helpful Report
Posted 1 year ago
Hi I'm still waiting to receive the samples I've requested...
Helpful Report
Posted 1 year ago
Great place for all your needs wanted something that is quite hard to find but this place had it in stock great 👍 thumbs up from me with great service
Helpful Report
Posted 1 year ago
The tiles ordered from your website were collected from the Hull store the next day. Very efficient service and friendly helpful staff at the store. Thank you.
Helpful Report
Posted 1 year ago
Excellent selection of tiles to suit your project. Staff very knowledgeable and helpful.
Helpful Report
Posted 1 year ago
Ordered tiles online and collected from Brixton but were the wrong size. They were very accommodating and helpful and took them back and credited my account without any issues.
Helpful Report
Posted 1 year ago
Tiles never arrived
Helpful Report
Posted 1 year ago
Terry from the Sutton branch (Kimpton Estate) was incredibly helpful. Made the process from choosing a tile to picking them up from the store a very simple and enjoyable process.
Helpful Report
Posted 1 year ago
Very pleased with the Arabella Victorian tile effect laminate. It was easy to fit and looks great. Managed to get a flash sale discount. My only criticism is about the delivery, it was very vague and said '5 to 7 working days'. There was no communication about which day it would be delivered and luckily I was in when it arrived.
Helpful Report
Posted 1 year ago
Took a while to arrive but the tiles look good and when I called to check about delivery date, the service was prompt, friendly and helpful
Helpful Report
Posted 1 year ago
We have received great advice and service from the staff at tile giant in Doncaster – thank you!
Helpful Report
Posted 1 year ago
Outstanding customer service and excellent porcelain tiles for the garden!
Helpful Report
Posted 1 year ago
It's a test for any company when things go wrong... in my case a broken tile on delivery. Tile giant sorted it out without any fuss within 48hr. Can't really get better than that.
Helpful Report
Posted 1 year ago
Alway happy to buy from here. Delivery arrived as expect, tiles look wonderful in our conservatory.
Helpful Report
Posted 1 year ago
Twice I phoned to order a sample tile so I could make my decision. Paid for the sample was re-assured on my second phone call asking if the sample had been sent & never ended up receiving the sample. Wouldn’t try again
Helpful Report
Posted 1 year ago
Tile Giant is rated 4.1 based on 448 reviews