“Customer service from Matt was outstanding - going above and beyond to sort a couple of issues out with samples and ended up sending out a full tile to sort it out, and I've now sent him an enquiry for all our requirements - well done Matt, thank you.”
“Good selection of tiles and friendly, helpful staff at the Crawley branch - unlike their competitors next door who ignored me. Only thing I'd ask for future is notification that there was wax on the tiles to help prevent scratches/damage as I didn't realise what it was and though they were defective, much to my plumbers amusement!
Would definitely recommend.”
“Gina at your Rochdale store was a massive help!! She was great with communication and helped us find the right tiles at the right price!! It’s really helpful to have someone who you can contact when you’re making a large purchase! Thank you again for your help!”
“Very easy to order tiles on line. Good delivery within 2 days. One of the boxes had the tiles broken, but after speaking to customer services a new batch was sent and arrived the next day.
Excellent service will be using them again for sure”
“Overall I have been very impressed with the service received, delivery was fast and once an issue was found with damage in transit it was resolved quickly”
“Michael at tile giant South Shields was so helpful. I was able to pick out a tile and complimenting grout. I actually ended up ordering online as there was a flash discount. They were so reasonably priced. The tiles turned up on time and were all in tact. They look gorgeous on the wall. Im so pleased. Excellent customer service in the South Shields store thank you.”
Thank you for taking the time out to leave us your positive review, we greatly appreciate it and we look forward to welcoming you back soon. Many thanks, Tile Giant
“Superb customer service team. Samples arrived very quickly and queries answered almost immediately. Thanks to Gina & Josh. I Will definitely use Tile Giant again.”
Thank you for taking the time out to leave us positive review, we greatly appreciate it and we look forward to welcoming you back soon. Many thanks, Tile Giant
Thank you for taking the time out to leave us positive review, we greatly appreciate it and we look forward to welcoming you back soon. Many thanks, Tile Giant
Thank you so much for your kind words – we’re really pleased to hear you had a great experience. It means a lot to us that you took the time to share your feedback, and we’re glad we could help with your project. If there’s anything you need in the future, don’t hesitate to get in touch!
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