“We bought a couple of samples which arrived very quickly. Lovely selection of tiles, placed the order and they arrived on time and in good condition. Very pleased, price was very reasonable too.”
Many thanks for taking the time out to leave us such positive feedback, this is highly appreciated. We look forward to welcoming you back to Tile Giant soon.
Many thanks for taking the time out to leave us such positive feedback, this is highly appreciated. We look forward to welcoming you back to Tile Giant soon.
Many thanks for taking the time out to leave us such positive feedback, this is highly appreciated. We look forward to welcoming you back to Tile Giant soon.
“Had an urgent need to have times delivered sooner that advertised.. manager of barking store went the extra mile to make sure they were delivered on time .. very happy”
Many thanks for taking the time out to leave us your review. I'm really sorry to hear your sample didn't arrive. Please could you give us a call on 0330 053 3362 and we can investigate this further for you?
“Good quality products, have had a few deliveries with missing items. Have waited almost a month for some fixings. Customer service is helpful, but products still not arrived. Whoever is packing the pallets for delivery need support.”
“Had notification that items would be delivered in the afternoon but at about ten o’clock a large articulated lorry arrived with the tiles and bag of primer but no adhesive. Contacted Tile Giant to report shortages.
In the afternoon another delivery van arrived with the adhesive.
At no time did I receive notification that the materials would arrive on two different vehicles.
With the cost of transportation I can’t understand why everything didn’t arrive on one vehicle.
When the tiler started to lay the tiles it was quite noticeable that the tiles where not flat , proven when putting two tiles together face to face that they were convex .
Definitely not the best quality tiles but thankfully not too expensive”
“I ordered a couple of samples which were delivered the next day, then placed a large order. I was sent email confirmation and updates about my delivery which was due 5 days later. Good updates the day before delivery and on the day. The price was good also.
Very pleased with my purchase and cannot fault this company.”
“Tile giant head office was fantastic when I came across issues with tile giant Barking they arranged new tiles to be delivered and when one box of tiles was broken they made provisions for me to pick up another box. Tile giant barking does need to improve!”
Thank you for taking the time out to leave us your review, we really appreciate your feedback and look forward to welcoming you back soon. PS: The project looks stunning!! Many thanks for sharing this with us, Tile Giant
Thank you for taking the time out to leave us your review, we really appreciate your feedback and look forward to welcoming you back soon. Many thanks, Tile Giant
“Would have liked you to stand the cost of delivery as it was your mistake we got the wrong tiles in the first place. Therefore had to reorder and have delivered at our cost.”
Many thanks for your review. I'm really sorry to hear this, could you please give us a call on 0330 053 3362 to discuss this further when you get a moment? Many thanks, Tile Giant
“A pallet of tiles turned up well packed and wrapped no complaints. After inspection found the tiles are in perfect condition. I would have given 5 stars were it not for the driver turning up a day late without any SMS notification However, he was a nice chap and knew his job. If only Tile Giant could get the logistics together I'm certain of their increased popularity.”
Many thanks for your review. I'm really pleased to hear the delivery and the tiles were good, however, I'm really sorry to hear about our third party courier delivery. I have logged the issue reference the delayed delivery and I can only apologise on their behalf and our behalf. Many thanks, Tile Giant
“Very happy with the service provided. Especially the delivery. The delivery driver was amazing, such a lovely guy and went above and beyond to help us get a large delivery onto our property. Will definitely us Tile Giant again”
Thank you for taking the time out to leave us your review, we really appreciate your feedback and look forward to welcoming you back soon. Many thanks, Tile Giant
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