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Swytch Bike Reviews

4.1 Rating 1,658 Reviews
86 %
of reviewers recommend Swytch Bike
4.1
Based on 1,658 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 44%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Swytch Bike 5 star review on 29th April 2025
Jayne
Swytch Bike 4 star review on 29th April 2025
GC
Swytch Bike 4 star review on 29th April 2025
Anonymous
Swytch Bike 4 star review on 29th April 2025
Happy Of Sussex Uk
Swytch Bike 4 star review on 28th April 2025
Anonymous
Swytch Bike 4 star review on 25th February 2025
Barthélémy ANTOINE
Swytch Bike 4 star review on 25th February 2025
Ruedi Kühne, Sevelen, Switzerland
699
Anonymous
Anonymous  // 01/01/2019
I've had the kit for about a year now, and very happy with it. Took me about 2 hours to install, and all has worked smoothly ever since. I looked at full ebikes originally but decided that for the same price as the most basic ebike I could get a really decent hybrid bike and the swytch kit, and would end up with a much nicer, lighter bike that has the added benefit of being able to be used as a standard bike if required, whereas with an ebike you're stuck with it. My original intention was to use it commute to work, but due to covid I am now working permanently from work so that plan has gone out of the window, however I have no regrets as it's such a lot of fun to ride the swytch. The pack itself really works well - better than I imagined it would, up steep hills you still have to put a bit of effort in (particularly as I'm not the lightest rider!) but whereas previously I would be struggling to make it up some hills at all, I can now get up them while still pedalling seated. Given the choice I would still buy the kit now.
Swytch Bike 5 star review on 21st July 2021 Swytch Bike 5 star review on 21st July 2021
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Posted 3 years ago
So cool, it works great, easy to mount, go go go!
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Posted 3 years ago
Very, very happy with my swytch kit. It's awesome
Swytch Bike 5 star review on 20th July 2021
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Posted 3 years ago
Although it took a few months to receive, I was pleased to find everything as ordered and very satisfactory. The front wheel and motor assembly is amazing to look at! I opted to buy a new tire and tube for the front wheel as it does not come with one already installed. Instructions showed removing your existing tire and tube and installing them both on the new wheel assembly. I'm sure that would have worked just fine. For me, being new to this installation process, it took a couple of hours figure out and install. The instructions seemed straightforward. I think it might be helpful to reference and even show the 6 photos and one small video required for the registration/warranty process as part of the installation process. Regarding the operation of the Swytch, it is fun and amazing! You peddle and go! And go fast! You can just barely hear the hum of the electric motor. Tight turns can be a little tricky, but I'm figuring those out. I'm still learning about the different power level settings on the battery pack, still trying to find my favorite. And I can hardly wait to see how it performs on hills.
Swytch Bike 5 star review on 19th July 2021 Swytch Bike 5 star review on 19th July 2021
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Posted 3 years ago
The Universal Pro version of the kit was straight forward to fit with excellent instructions provided. The operation of the kit is brilliant, seamlessly boosting acceleration when starting, dropping off above 15.5MPH and then surging back in again when my speed drops on an incline. I have found the quoted range of 30 miles to be conservative and regularly complete 40 mile trips with 20% battery remaining.
Swytch Bike 5 star review on 8th July 2021 Swytch Bike 5 star review on 8th July 2021
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Posted 4 years ago
I initially saw Swytch on BBC tv programme Click and that gave me some reassurance that the company and products were worth checking out further and I'm pleased I did. I've only had my kit for a few weeks and I'm impressed. I did a lot of research making sure that the kit was right for my bike, I soon realised that the Swytch customer services team were on the ball and keen to help without pushing for a sale. The lead time for delivery is well communicated but it was still painful for me as I couldn't wait to get going. It was very easy to set up, lots of useful stuff on their website and also friendly people on the end of the phone. I use it daily, no issues yet, I was apprehensive about the extra weight of the battery pack on the handlebars but actually it's fine. However, my personal preference would be for the weight (1.5kg) to be on the frame's down-tube instead like on some other ebikes and perhaps next time I buy from Swytch it might be an option.
Swytch Bike 5 star review on 5th July 2021 Swytch Bike 5 star review on 5th July 2021 Swytch Bike 5 star review on 5th July 2021
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Posted 4 years ago
2,000km and no issues. The way the pedal assist works means you feel like you are still cycling if you use your gears properly. After doing a round trip of 36km I normally have 2 bars left on the battery indicator. After a ride of 48km I was showing 1 bar. [power level at 1]
Swytch Bike 5 star review on 3rd July 2021 Swytch Bike 5 star review on 3rd July 2021
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Posted 4 years ago
I found the kit very easy to fit, I took my time and followed the instruction leaflet and found the second bike so much quicker to complete in less than an hour. To fulfil the guarantee took a while with photo’s at each stage but necessary clearly. The video of the motor in action needed a second person to complete easily. All charged up, first ride out was perfect. Been used quite a few times now and just love it. I can scale a nearby hill which is at the start of any of my rides with such ease. Love this, my wife is certainly needing it, and is very impressed.
Swytch Bike 5 star review on 24th June 2021 Swytch Bike 5 star review on 24th June 2021
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Posted 4 years ago
Already had an ebike (rear wheel drive/throttle) but underpowered for pulling trailer with 75lbs. of groceries. Bought the Swytch kit with pedal assist and now have an all-wheel drive bike that goes up 20 degree hills without speed loss. No gain in speed but powe is amazing. My original ebike is a Yukon Expedition 26 and I'm a 78 years old man without a car. Thanks Swytc for keeping me mobile.
Swytch Bike 5 star review on 19th June 2021 Swytch Bike 5 star review on 19th June 2021 Swytch Bike 5 star review on 19th June 2021 Swytch Bike 5 star review on 19th June 2021
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Posted 4 years ago
Swytch has been great to deal with. I received the Swytch kit from my Mom after she upgraded her system. I helped install this kit originally on her Kestrel with much help from Swytch technicians. This lasted several years flawlessly. Now it's my turn using this on a vintage tandem to give my wife and I a little assist in some more difficult terrain. We love riding our tandem while out camping. Can't wait to put it in service. Thanks Swytch!
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Posted 4 years ago
Love my new Swytch! Received it this past week. The build was enjoyable and fun. Heat wave has prevented me using it as much as I'd like. I contracted cancer this past year, though before, I was pedaling 12 to 15 miles daily. Don't have that energy while receiving chemo. But my Swytch now makes it possible for me to enjoy outdoors again. A little learning curve being careful how fast I accelerate... but that would be the same for any e-bike. Great people to work with at Swytch. Very responsive and cooperative when I made a couple mistakes on my order.
Swytch Bike 5 star review on 18th June 2021 Swytch Bike 5 star review on 18th June 2021 Swytch Bike 5 star review on 18th June 2021
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Posted 4 years ago
Several long tours done with my Raleigh S-5 gear cycle. Both with and without extra help of the Swytch Pro Kit. Uphill and in contrary winds the Swytch E-wheel Kit once again make me feel the joy of cycling as when younger. Surprisingly good power in the Pro Kit Battery and easy to shift between the different power options. I really appreciate that Swytch Team could deliver a 27 1 1/4 " (630) rim kit to my rebuilt vintage Raleigh. The support has been excellent regarding my many questions in mails. Thank You Swytch Team.
Swytch Bike 5 star review on 18th June 2021 Swytch Bike 5 star review on 18th June 2021
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Posted 4 years ago
My 82 year old Dad is a happy and proud Swytch Bike owner. At the outset of the Covid lockdown he had a small accident, which unfortunately lost him his sight in one eye! . He was always very active, so we were keen to get him back out cycling. He always wanted an electric bike, but these were beyond the budget. We came across the Swytch Bike kit. It was fairly straight forward to fit, and now he's off everyday, cycling around the Dublin hills, to the envy of his friends! He takes great pleasure in zooming past youngsters on the hills nearby. Thanks to all the team in Swytch, this is a super product, and works very well.
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Posted 4 years ago
I really loved the packaging my Swytch kit arrived in. The branding is really cool and the instructions were very clear and easy to follow. We were able to assemble it in no time at all. Unfortunately I had a problem with the sensor but the customer service were very helpful diagnosing the problem and sent replacement parts very quickly. I really love my swytch kit. I have an arthritic hip and found cycling very difficult but now with the Swytch I am able to enjoy cycling with my family. Thank you Swytch! I have and will continue to recommend this to many friends.
Swytch Bike 5 star review on 28th May 2021
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Posted 4 years ago
I really loved the packaging my Swytch kit arrived in. The branding is really cool and the instructions were very clear and easy to follow. We were able to assemble it in no time at all. Unfortunately I had a problem with the sensor but the customer service were very helpful diagnosing the problem and sent replacement parts very quickly. I really love my swytch kit. I have an arthritic hip and found cycling very difficult but now with the Swytch I am able to enjoy cycling with my family. Thank you Swytch! I have and will continue to recommend this to many friends.
Swytch Bike 5 star review on 28th May 2021 Swytch Bike 5 star review on 28th May 2021
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Posted 4 years ago
purchased my Swytch eBike kite after seeing reviews on FullyCharged and other internet sources (ordered December 2020, arrived mid April). I was concerned about the fitting as a few people have had some challenges, particularly with the pedal sensor. I fitted my kit in April and have been riding the converted bike - a 12+ yo Marin Larkspur hybrid bike for 6 weeks very happily with no issues. My plan involved take a much loved older bike (I also have a modern road bike) and add a motor so I could keep up with my wife on her Van Moof. My experience on putting the kit together was super-positive. I took the opportunity to update tires and tubes on the bike and the fitting went very smoothly. I took it slow and steady and watched YouTube videos and everything came together without much drama and worked first time. I had some concerns about would the sensor move or fall off during use, no issues so far. I was able to adjust the top speed to "test" this mode and was very impressed. Last weekend I did a test run of 32 km through SW London, Richmond Park and Teddington Lock return using only level one assist. This worked absolutely fine and I returned with three bars of battery (out of 5) still available. I wanted to test the mileage as I am doing three days of 50km each day cost to coast along Hadrian's wall in August and wanted to know if it will make it! So far so good, I had one customer service query which was answered within about 24 hours and was helpful. Recommend to anyone who has a much loved bike and wants a little boost of encouragement to get on your bike more often!
Swytch Bike 5 star review on 27th May 2021
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Posted 4 years ago
purchased my Swytch eBike kite after seeing reviews on FullyCharged and other internet sources (ordered December 2020, arrived mid April). I was concerned about the fitting as a few people have had some challenges, particularly with the pedal sensor. I fitted my kit in April and have been riding the converted bike - a 12+ yo Marin Larkspur hybrid bike for 6 weeks very happily with no issues. My plan involved take a much loved older bike (I also have a modern road bike) and add a motor so I could keep up with my wife on her Van Moof. My experience on putting the kit together was super-positive. I took the opportunity to update tires and tubes on the bike and the fitting went very smoothly. I took it slow and steady and watched YouTube videos and everything came together without much drama and worked first time. I had some concerns about would the sensor move or fall off during use, no issues so far. I was able to adjust the top speed to "test" this mode and was very impressed. Last weekend I did a test run of 32 km through SW London, Richmond Park and Teddington Lock return using only level one assist. This worked absolutely fine and I returned with three bars of battery (out of 5) still available. I wanted to test the mileage as I am doing three days of 50km each day cost to coast along Hadrian's wall in August and wanted to know if it will make it! So far so good, I had one customer service query which was answered within about 24 hours and was helpful. Recommend to anyone who has a much loved bike and wants a little boost of encouragement to get on your bike more often!
Swytch Bike 5 star review on 27th May 2021 Swytch Bike 5 star review on 27th May 2021
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Posted 4 years ago
I am an avid electric bike person and this was the best way to get my wife into them. This was a good way to covert her beach cruiser into an electric bike. I also had to get one for myself as well. LOL. This gives us the ability to explore places we normally wouldn't. When we use it with the kids they absolutely love it. I highly recommend it. What's even better is their customer service with this company is hands down great. any time I have an issue they are there for support.
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Posted 4 years ago
I am an avid electric bike person and this was the best way to get my wife into them. This was a good way to covert her beach cruiser into an electric bike. I also had to get one for myself as well. LOL. This gives us the ability to explore places we normally wouldn't. When we use it with the kids they absolutely love it. I highly recommend it. What's even better is their customer service with this company is hands down great. any time I have an issue they are there for support.
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Posted 4 years ago
It’s converted my little use steel frame single speed bike into a versatile every day bike. I only need level 1 assistance to allow me to ride all afternoon I use this bike for Deliveroo, and my fellow deliverooers are envious of my bike now. In short it rejuvenated a bike I once loved but which ended the up collecting dust in the garage…. until now that is since it has been “swytched”
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Posted 4 years ago
Swytch Bike is rated 4.1 based on 1,658 reviews