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Swytch Bike Reviews

4.1 Rating 1,658 Reviews
86 %
of reviewers recommend Swytch Bike
4.1
Based on 1,658 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 44%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Swytch Bike 5 star review on 29th April 2025
Jayne
Swytch Bike 4 star review on 29th April 2025
GC
Swytch Bike 4 star review on 29th April 2025
Anonymous
Swytch Bike 4 star review on 29th April 2025
Happy Of Sussex Uk
Swytch Bike 4 star review on 28th April 2025
Anonymous
Swytch Bike 4 star review on 25th February 2025
Barthélémy ANTOINE
Swytch Bike 4 star review on 25th February 2025
Ruedi Kühne, Sevelen, Switzerland
699
Anonymous
Anonymous  // 01/01/2019
Slow delivery but when kits arrived I soon had them fitted to our much loved Dawes and Claude Butler bikes. They both worked perfectly first time and we are very pleased with the quality of the kits and the performance.
Swytch Bike 5 star review on 24th October 2021
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Posted 3 years ago
It was very easy to turn a normal bike into an electric one. I have long covid and cycling my bike has been quite difficult recently so my husband came up with the idea of converting my bike. Since I have had the swytch bike, riding my bike has become a pleasure again as I am no longer struggling to go up hills. I would recommend it to anyone as the service, delivery and fitting has been incredibly easy. It is so nice to ride my bike and not feel that I am going to struggle to keep up with my husband!!
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Posted 3 years ago
It was very easy to turn a normal bike into an electric one. I have long covid and cycling my bike has been quite difficult recently so my husband came up with the idea of converting my bike. Since I have had the swytch bike, riding my bike has become a pleasure again as I am no longer struggling to go up hills. I would recommend it to anyone as the service, delivery and fitting has been incredibly easy. It is so nice to ride my bike and not feel that I am going to struggle to keep up with my husband!!
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Posted 3 years ago
I've heard so many good things about Swytch from other users and am really impressed with the quality and technology. My conversion was a bit more tricky than it should have been, but then I am converting a 1939 bicycle - it was never going to be straightforward! Really pleased with the performance and the kit in general - and customer support has been great.
Swytch Bike 5 star review on 14th October 2021
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Posted 3 years ago
I've heard so many good things about Swytch from other users and am really impressed with the quality and technology. My conversion was a bit more tricky than it should have been, but then I am converting a 1939 bicycle - it was never going to be straightforward! Really pleased with the performance and the kit in general - and customer support has been great.
Swytch Bike 5 star review on 14th October 2021 Swytch Bike 5 star review on 14th October 2021
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Posted 3 years ago
Swytch Universal Pro Kit I ordered my Switch Bike Universal Pro Kit in February 2021 in advance through its website where I purchased it at discounted rate 40 percent off the original price. Although it was a long wait for my Swytch Bike Universal Pro Kit. The Swytch Bike Universal Pro Kit arrived in early June 2021. Everything arrived in a well packaged box . I followed the instructions fitted the new wheel, sensor and handle bar mount. The installation was mostly straight forward apart from the sensor which fits to the pedal took a bit of time to get in the correct position. In use it is excellent at boosting acceleration from a standstill. It drops away seamlessly when speeds goes above 15 mph and surges back when speeds drop as when encountering a hill. The performance so far is good, time will tell how it performs long term. Registering the warranty took longer. The warranty check in could have been soomther, they should have definitely put examples of all six pictures and the video required at the start of the process.
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Posted 3 years ago
Swytchbike kits are great! We have three of them. As a 74 yr old with back issues, Swytchbike is the only way a can achieve e-bikes that can safely lift onto a bike rack. We transport our Switchbikes all over San Diego county and beyond to take advantage of the many scenic paths and trails. The added power has compensated for my back/leg strength issues and greatly expanded the “rides” that we can safely accomplish. An added benefit is that you don’t need a $600-$700 bike rack to transport them.
Swytch Bike 5 star review on 5th October 2021
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Posted 3 years ago
Swytchbike kits are great! We have three of them. As a 74 yr old with back issues, Swytchbike is the only way a can achieve e-bikes that can safely lift onto a bike rack. We transport our Switchbikes all over San Diego county and beyond to take advantage of the many scenic paths and trails. The added power has compensated for my back/leg strength issues and greatly expanded the “rides” that we can safely accomplish. An added benefit is that you don’t need a $600-$700 bike rack to transport them.
Swytch Bike 5 star review on 5th October 2021
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Posted 3 years ago
Slight downside of delivery delay, but having now had my Swytch ebike since December 2020, I have not looked back! I have been cycling to work for the past 12 months and Swytch ebike has made the 14 mile round trip a lot quicker. The battery is excellent and even the lowest power setting helps with the steep hills between East and North London, meaning I don’t arrive to work in a sweaty mess! Thanks Swytch you have reinvigorated my live of cycling!
Swytch Bike 5 star review on 20th September 2021
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Posted 3 years ago
My partner wanted to smooth out the hills where we are on the edge of the Peak District, but didn't want to change her bike. Then we came across Swytch Bike online. I'll cut to the chase, this is an excellent e-bike conversion solution. Simple to install, easy to operate, and put quite simply, it does the job brilliantly. We ordered the Swytch kit through one of the 'pre-order' campaigns in April 2021. Delivery took a couple of weeks longer than expected, arriving mid-July 2021. Understandable given the current global disruption, and comms were great, so we always knew where things were up to. Once the kit had arrived it took 90 mins at most to fit, including mounting the new tyre, fitting the disc rotor, and sorting the wire routing. This was mainly due to the excellent instructions, both included with the kit and available online. With the battery charged up we headed out for a first spin. The style of my partners bike means the battery is quite high up, raising the centre of gravity. This felt a little odd for all of 60 seconds, but nothing after that. Riding the bike, even on the lowest power setting was a joy. The motor kicks in just enough to give that gentle assist. On the higher settings the assistance is far more noticeable, and certainly makes short work of hills, even the 10%-15% gradients we have tried so far. And on the flat with no motor assistance riding is just as easy. Yes, the bike is little heavier, but not noticeably so, and it doesn't cause a problem. We also opted for the 'black' version of the motor and wheel (as an extra), and pleased we did as it matches the bike perfectly, and if it wasn't for the battery you wouldn't really notice any difference I was slightly worried about how easy it would be to change a tube roadside if the wheel needed to be removed, but having had to deal with that now I can safely say there is no issue. Just have a 17mm spanner in your tool kit. In the end, If I could I'd give more than 5 stars, for both product and service.
Swytch Bike 5 star review on 16th September 2021
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Posted 3 years ago
My partner wanted to smooth out the hills where we are on the edge of the Peak District, but didn't want to change her bike. Then we came across Swytch Bike online. I'll cut to the chase, this is an excellent e-bike conversion solution. Simple to install, easy to operate, and put quite simply, it does the job brilliantly. We ordered the Swytch kit through one of the 'pre-order' campaigns in April 2021. Delivery took a couple of weeks longer than expected, arriving mid-July 2021. Understandable given the current global disruption, and comms were great, so we always knew where things were up to. Once the kit had arrived it took 90 mins at most to fit, including mounting the new tyre, fitting the disc rotor, and sorting the wire routing. This was mainly due to the excellent instructions, both included with the kit and available online. With the battery charged up we headed out for a first spin. The style of my partners bike means the battery is quite high up, raising the centre of gravity. This felt a little odd for all of 60 seconds, but nothing after that. Riding the bike, even on the lowest power setting was a joy. The motor kicks in just enough to give that gentle assist. On the higher settings the assistance is far more noticeable, and certainly makes short work of hills, even the 10%-15% gradients we have tried so far. And on the flat with no motor assistance riding is just as easy. Yes, the bike is little heavier, but not noticeably so, and it doesn't cause a problem. We also opted for the 'black' version of the motor and wheel (as an extra), and pleased we did as it matches the bike perfectly, and if it wasn't for the battery you wouldn't really notice any difference I was slightly worried about how easy it would be to change a tube roadside if the wheel needed to be removed, but having had to deal with that now I can safely say there is no issue. Just have a 17mm spanner in your tool kit. In the end, If I could I'd give more than 5 stars, for both product and service.
Swytch Bike 5 star review on 16th September 2021 Swytch Bike 5 star review on 16th September 2021 Swytch Bike 5 star review on 16th September 2021 Swytch Bike 5 star review on 16th September 2021
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Posted 3 years ago
I just love my Swytch bike! I bought it because I have heart and lung problems and haven't been able to ride a bike for years. The install was a wee bit challenging because of the pedal assist disc, but I was able to figure it out on the second try. For my pedal type, I was supposed to attach the arm to the pedal stem; however I removed the teeth on the extra disk and that worked perfectly without the arm. I installed the kit on a 24 inch adult trike and couldn't be happier. If you are in the USA, expect delays on delivery, but it will be well worth the wait. I highly recommend this for anyone who needs a wee bit of help.
Swytch Bike 5 star review on 14th September 2021
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Posted 3 years ago
I just love my Swytch bike! I bought it because I have heart and lung problems and haven't been able to ride a bike for years. The install was a wee bit challenging because of the pedal assist disc, but I was able to figure it out on the second try. For my pedal type, I was supposed to attach the arm to the pedal stem; however I removed the teeth on the extra disk and that worked perfectly without the arm. I installed the kit on a 24 inch adult trike and couldn't be happier. If you are in the USA, expect delays on delivery, but it will be well worth the wait. I highly recommend this for anyone who needs a wee bit of help.
Swytch Bike 5 star review on 14th September 2021
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Posted 3 years ago
OK had to wait to get it, but fitting was easy, about an hour, everything worked as described, actually found the power was more than enough
Swytch Bike 5 star review on 9th September 2021
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Posted 3 years ago
OK had to wait to get it, but fitting was easy, about an hour, everything worked as described, actually found the power was more than enough
Swytch Bike 5 star review on 9th September 2021
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Posted 3 years ago
My Swytch kit came about 4 months after I ordered it which was when I expected it. I was very excited to put it on my bike and begin riding it. Had a little trouble with the set up but customer support was excellent in helping me get it set up on my 20 year old Specialized Allez road bike which I have not ridden for a while. The first ride went on I fell in love with the Swytch. I ride about 20-25 miles 4-5 days a week and have not had any problem with the battery or the motor. I have always returned from my ride with 2 bars left so the range has never been a problem. I probably have it on assist level 2 most of the time and but when I get to a hill and switch it to level 5 you can definitely feel the motor help you as you get up the hill. The bike weighs about 18 lbs without the kit and 24 with the kit and you cant find anything close to what the Swytch can give you at the price and performance. This has changed the way I ride my bike again and can think of riding without it. You want to ride without motor, you hardly notice any change in the bike. Love my Swytch
Swytch Bike 5 star review on 1st September 2021 Swytch Bike 5 star review on 1st September 2021
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Posted 3 years ago
I've been using my Swytch Eco equipped bike for about 6 months now. It can handle my 18km - fairly hilly - daily ride twice before needing a recharge. Now the ride takes me only 45 minutes, rather than an hour, and really takes the edge off the steeper climbs. And I find I do the ride more often than before I got the Swytch kit, because it's more fun and less slog. The kit was pretty easy to fit. The only problem I had was that I found I had no space on my handlebars to fit the thumb throttle I had ordered. Swytch's customer support refunded the cost with no problems when I sent it back.
Swytch Bike 5 star review on 15th August 2021
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Posted 3 years ago
Amazing piece of kit, wish I'd bought one years ago. A friend with cycling knowledge had to fit it for me and Swytch provide plenty of instructions and videos to help. Even though it took a few weeks to arrive, it was worth the wait. If you can't justify the cost of an ebike and you want to keep your own bike, I would well recommend Swytch. Cycling us much more enjoyable as I get older and I've tackled a few small hills easily!!
Swytch Bike 5 star review on 13th August 2021
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Posted 3 years ago
Swytch Bike where have you been all my life! I had to stop cycle because of a bum knee and now I am back enjoying the trails on my own bicycle. I could not have asked for more and I am really glad that I took a chance on this startup company. Customer service has been beyond responsive whether I asked a question or needed a replacement part. LOVE MY SWYTCH BIKE!
Swytch Bike 5 star review on 11th August 2021
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Posted 3 years ago
I got excited about the product specially because it does not require to buy a new bike. I didn't exactly know much about bikes, but with a little patience and help of YouTube, I finished installing it in about 2-3 hours. First time, I used it to go around the neighborhood. Since then, I used it to do some grocery shopping and go to meetings in longer distances. The furthest distance I ever went with a fully charged battery on full power with no throttle was 14 miles and I didn't run out. I am not very much in shape so I need assistance going uphill. With swytch bike, I can now make more meetings on bike and burn less fossil fuels. Also, it helps me to do more exercise by bike. It is a sweet upgrade to my life style.
Swytch Bike 5 star review on 28th July 2021
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Posted 3 years ago
Swytch Bike is rated 4.1 based on 1,658 reviews