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Swytch Bike Reviews

4.2 Rating 1,296 Reviews

87 %

of reviewers recommend Swytch Bike

Company Reviews

Product Reviews

4.2

Based on 1,296 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 4 star review on 24th May 2024

Swytch Bike 4 star review on 21st May 2024

Swytch Bike 4 star review on 17th May 2024

Swytch Bike 5 star review on 17th May 2024

Swytch Bike 5 star review on 17th May 2024

Swytch Bike 5 star review on 17th May 2024

Swytch Bike 5 star review on 17th May 2024

209

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am happy with end result but my biggest complaint is the slow response time to activate the electric motor and the fact you have to hold your thumb in on the button for at least 4 to 6 seconds to switch on. I should have chosen the 30 km battery. I will order the thumb control. The early controller failure a bit disappointing and getting it resolved took too long. As I’ve mentioned before the fact I was originally invoiced in 3 different currencies was strange and caused me to be overcharged. I found the original pedal sensor wheel ran eccentrically ( had a new one made). Delivery was slower than originally promised by 3 months approximately. Controller lights hard to see in sunlight.”

Posted 2 months ago

“Allows my wife and kid to ride the distance so we can enjoy long rides together as a family”

Swytch Bike 4 star review on 18th March 2024

Posted 2 months ago

“Haven’t had this swytch kit for over a year or just over a year. The only thing I would say I’m disappointed in is the battery. Plus, I think not enough fault was put into where you mount the battery on a Brompton bike plus the pedal pick up”

Posted 3 months ago

“not bad battery is kinda strange with its indicators”

Posted 3 months ago

“Very slow delivery. We're talking many months overdue. The thing eventually arrives and its a CHEAP e-bike kit. Useful for the first 1000km but then issues start arising. I've ridden this as my commuter on normal UK roads and I have found these problems. The motor makes a knocking noise which you don't get from better quality motors and the spokes of the wheel are built with CHEAP aluminium so they flex and bend and spoke nipples eventually come undone causing the wheel to become untrue. I have fixed this at my LBS multiple times but the only permanent solution is to have the whole wheel rebuilt with stronger materials which costs hundreds. The MAX Battery is acceptable range but wheel quality is terrible, all the extra's cost ridiculous amounts more which you don't find out until after paying your deposit. Basic "extra's" such as a display and black paint on the wheel to match the bike cost me an additional £130. Delivery is another £50. Save yourself money and buy a better quality product.”

Posted 3 months ago

“Once installed it proved a great product, installing it was not as straight forward as suggested. despite having a fairly main stream Boardman bike, few of the parts fitted. The wheel axle was to big requiring the fork to be fettled. The bracket for the handlebar did not cater for the one piece bar/stem, so had to be "adjusted", the magnet ring would not fit the crank arm so had to be be "reshaped" in order to fit, likewise the sensor bracket. If you are technically able, not an unsurmountable issue, if not, I would have been returning the kit. However, once on, it is a great bit of kit, that has transformed the riding experience for my wife, now it is me struggling to keep up !”

Posted 3 months ago

“Really good kit, very pleased with it. The only problem encountered was with attaching the sensor to the frame so it actually worked. Advice from the help desk was no more helpful than actually what was printed in the manual.”

Posted 3 months ago

“Resolved faulty part problem, but 4 not 5 star because failed to send the part when promised forcing me to update support ticket asking why I hadn't got the replacement part I was promised. Luckily, once prompted it was actually sent at the second time of asking and resolved the issue!”

Posted 3 months ago

“Hallo, obwohl mehrere Anschlüsse vorhanden sind, konnte kein Adapter für die Fahrradbeleuchtung (vorher Dynamo, Rad vorn) geliefert werden. Ich muss eine Powerbank extra mitnehmen, das ist wirklich sehr schade. Mit freundlichen Grüßen”

Posted 3 months ago

“I wish I'd bought a bigger battery. I have to get up a hill on my way home the reason why I bought it and it drains it quickly. Also the battery states 1 thing and the display states another. They don't match up. Otherwise was easy to fit and great on the flat.”

Posted 3 months ago

“Disappointed with how long the swytch bike took to be initially delivered. Over 6 months with swytch having my money and delivery date changing several times. V frustrating. Battery life not as long as hoped only does 25 k max.”

Posted 3 months ago

“The device is excellent. It's easy to install and features an appealing design. However, I'm not awarding it five stars because its battery life falls significantly short of expectations, especially given its high price point. I hope to see improvements in this area.”

Posted 3 months ago

“Im using a 30 year old bike again!! works great, fast and easy to use and enjoy!”

Posted 3 months ago

“easy to fit; looks good; the only issue is the limited range - which is expected given the small size of the battery”

Posted 3 months ago

“No need to worry about the wind or inclines when thinking about a ride. A great aid to exercise without eliminating effort.”

Posted 3 months ago

“Great product, compact, and easy to instal. Great if you love the bike you have and want to make it electric.”

Posted 3 months ago

“The kit was delivered 8 months after order. Customer service provided fast a new handle bar display. Fun to ride your favorite bike effortless. Go for battery with good capacity!”

Posted 3 months ago

“The kit was easy to fit and gives that little assistance I needed on hills. However after a year of use the battery performance is declining, on both the original smaller battery and the larger one I purchased 6 months ago. I hope that the deterioration does not continue to decline as fast as it seems to have done recently. Perhaps warmer weather will help. The pedal assist function is clumsy to turn on and off and dangerous to operate whilst riding. I only need assistance on hills which makes the operation of the assist function rather difficult. Luckily I purchased a hand throttle (illegal) which means I can add as much assist as I want, instantly.”

Posted 3 months ago

“Il mio kit con qualche accessorio è con batteria piccola 15km dichiarati ma ne percorro meno, funziona bene tutto sommato, la batteria maggiorata sarebbe ideale ma costava troppo il tutto. Il montaggio è stato facile, anche le guide che offrite sul sito sono chiare. La consiglierei solo con batteria maggiorata,.”

Posted 3 months ago

“I’m very happy with my Swytch. My only disappointment is the lower range on the new smaller batteries (over 1st iteration). I know I can order a spare but that’s expensive and another something to carry.”

Posted 3 months ago

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Swytch Bike is rated 4.2 based on 1,296 reviews