Lowa Reviews

Name: Lowa
Rating: 4.73

4.7 Rating 3,440 Reviews

93 %

of reviewers recommend Lowa

4.7

Based on 3,440 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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Posted 1 year ago

“Great products and service. Disappointingly, my size [11.5] is not in stock and not expected until the spring. Also, I find Lowa Ice footwear is sold on the continent but not in the UK which is a shame as they are very grippy on icy conditions.”

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Posted 1 year ago

“I ordered the wide-fitting boots as they came highly recommended. Unfortunately, I found they came up too small for me. The width was perfect but my toes touched the end so I would say that they are not true to size. I will reorder a larger size.”

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Posted 1 year ago

“Good shoes but takes time to get used to them.”

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Posted 1 year ago

“Very comfortable but the soles are sooooo slippery it is unbelievable that a walking shoe would be like that”

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Posted 1 year ago

“The boots have been wonderful so far providing comfort during long distances. Unfortunately, I have not had the opportunity of purchasing protecting spray's.”

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Posted 1 year ago

“Sturdy, hard wearing and comfortable (once worn in, I have very wide feet).”

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Posted 1 year ago

“Easy process, great boots”

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Posted 1 year ago

“Everything is perfect, except delivery. That day I was at home all the day. The delivery man did not show up. Then I got a message, that since I was not at home, the parcel was dropped at the nearest delivery point. I believe it's just not fair and spoils customers' experience.”

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Posted 1 year ago

“As a company very good but this product falls short.”

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Posted 1 year ago

“Nice looking boots, bought my usual size but very tight so have returned them (still waiting for refund after 10 days).”

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Posted 1 year ago

“Very fast delivery. The boots fit well but their grip leaves much to be desired.”

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Posted 2 years ago

“I love my Lowa walking trainers and wear them frequently. After several years I needed to replace the laces. I contacted Lowa and they confirmed that I could buy replacement laces on their website. The original laces on my Lowa trainers were about 100cm or a little less. However, the minimum length of laces on the Lowa website was 110cm. I bought a pair of the laces for £6 and the delivery service was very good. Unfortunately, the replacement laces are too long and I have to tie double bows to enjoy to avoid tripping over trailing laces. I think that Lowa should stock replacement laces of the same length as the laces in the footwear that they sell.”

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Posted 2 years ago

“Lowa boots are brilliant, good value, comfortable and last year's so long as you look after them, I loved My Lowa mountain boots so much I bought a second pair and even had a third LOWA ZEPHYR MK2 GTX pair of boots, can't fault any of them, they are tough and comfortable!”

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Posted 2 years ago

“Hi, in between sizes so went for larger size, boot very comfortable,”

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Posted 2 years ago

“Not a great experience with the recent purchase”

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Posted 2 years ago

“Arrived speedily. Second pair of these boots but this time I ordered direct from Lowa. Love the boots.”

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Posted 2 years ago

“Lovely comfortable shoes only wish the ladies shoes had an extra shoelace hole so your ankle when walking up slopes didn’t try to lift out of shoe The men’s shoes have the extra shoelace hole!”

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Posted 2 years ago

“Super boots! My LOWA boots were extremely comfortable from day one, straight from the box. These are for summer walking, as they are a much lighter weight than my higher, more solid, Daschstein winter boots. Not as stiff as the winter boots, but I put a harder insole (Superfeet) inside and they perform admirably, providing a more flexible style of walking and climbing. Breathability, support and lightness of weight were ideal, as well as attractive colour. They seem good for at least three seasons of the year.”

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Posted 2 years ago

“Insoles for LOWA renegade boots are a perfect fit and have prolonged the life of my old boots. The cost was a little steep but appreciated free delivery. The listing for the insoles did not state that it meant a pair which was a little confusing.”

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Posted 2 years ago

Lowa is rated 4.7 based on 3,440 reviews