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Lowa Reviews

4.7 Rating 3,536 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,536 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 12th September 2025
Adam G
Lowa 5 star review on 12th September 2025
Adam G
Lowa 5 star review on 1st September 2025
Anonymous
Lowa 5 star review on 15th April 2025
Rita T
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
11
Anonymous
Anonymous  // 01/01/2019
The boots are good quality and comfortable, however, I ordered 'taupe' and whilst the box said 'taupe' they are definitly brown. This is not an issue for me.
Helpful Report
Posted 1 year ago
First walk in the new boots was surprisingly comfortable for new boots. Ideally I could have wished for slightly wider for my feet. I HAD to put my own insoles in as the LOWA ones were so thin - had absolutely no cushioning effect. Time will be the real test.
Helpful Report
Posted 1 year ago
Lows Renegade High level of comfort from the get go. However after about 40 miles or so I’ve found that the insoles don’t seem to extend to the very limits of the boot. I’m not sure if this is by design. It’s not caused me any blisters and the gap only seems to be at the front. It just feels weird . A 5mm gap between the padded insole and the extremity of the inner boot right under my toes.
Helpful Report
Posted 1 year ago
I ordered a pair of women’s Renegade GTX Mid hiking boots (regular fit) in a hard to find small size (EU 35 UK 2.5 US 4.5). The boots are well constructed with good ankle support. I returned them as they were slightly narrow on the widest part of my feet - the sides were rubbing against the small and big toes, couldn’t wiggle toes. I chose to go one size up (EU 36 UK 3 US 5) and am happier with the same Renegade boots. I would say Renegades are probably slightly narrow in fit compared to similar boots from comparable brands.
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Posted 1 year ago
I love Lowa and am so happy with my little Renegade boots. However, I ordered the Locarno GTX LO Ws W (Wide) for spring/summer and am quite disappointed in the lack of comfort. The insoles are rock hard with no cushioning whatsoever. Makes them so uncomfortable which is not my experience of Lowa products at all. Will have to replace the insoles (everything else is fine), just wish Lowa had thought of this to start with. Otherwise, keep up the great work. This review has no bearing on the service received either which was great.
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Posted 1 year ago
Great boot. Extremely comfortable from the first wear and look really nice on. Grip is not quite as good as I'd wish for - they feel a bit slippy in the wet (this might improve after a bit of time, I'm hoping).
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Posted 1 year ago
Easy to order on website and the boots arrived in a couple of days. Information on vegan products was clearly identified.
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Posted 1 year ago
Lovely boots but I am normally a 6 in walking boots and these were small. I have returned and ordered a half size bigger. Very good returns process and refunded quickly.
Helpful Report
Posted 1 year ago
4th pair so must be good. Some weakness over instep but takes sometime along with long wear.
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Posted 1 year ago
Excellent service
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Posted 1 year ago
Great products and service. Disappointingly, my size [11.5] is not in stock and not expected until the spring. Also, I find Lowa Ice footwear is sold on the continent but not in the UK which is a shame as they are very grippy on icy conditions.
Helpful Report
Posted 1 year ago
I ordered the wide-fitting boots as they came highly recommended. Unfortunately, I found they came up too small for me. The width was perfect but my toes touched the end so I would say that they are not true to size. I will reorder a larger size.
Helpful Report
Posted 1 year ago
Good shoes but takes time to get used to them.
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Posted 1 year ago
Very comfortable but the soles are sooooo slippery it is unbelievable that a walking shoe would be like that
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Posted 1 year ago
The boots have been wonderful so far providing comfort during long distances. Unfortunately, I have not had the opportunity of purchasing protecting spray's.
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Posted 1 year ago
Sturdy, hard wearing and comfortable (once worn in, I have very wide feet).
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Posted 1 year ago
Easy process, great boots
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Posted 2 years ago
Everything is perfect, except delivery. That day I was at home all the day. The delivery man did not show up. Then I got a message, that since I was not at home, the parcel was dropped at the nearest delivery point. I believe it's just not fair and spoils customers' experience.
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Posted 2 years ago
As a company very good but this product falls short.
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Posted 2 years ago
Nice looking boots, bought my usual size but very tight so have returned them (still waiting for refund after 10 days).
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Posted 2 years ago
Lowa is rated 4.7 based on 3,536 reviews