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Lowa Reviews

4.7 Rating 3,441 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,441 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 15th April 2025
Rita T
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
8
Anonymous
Anonymous  // 01/01/2019
Quite a narrow toe box. Sent shoes back and reordered 1/2 size bigger.
Helpful Report
Posted 3 years ago
A nicely made shoe, but the wide did not seem to be any wider than the standard model. So returned for a refund, not really wide at all.
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Posted 4 years ago
Shoes are comfortable but quality is only average. Some stitching are already worn out after a week. Bad value for money overall.
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Posted 4 years ago
I ordered a new pair of Lowa Ranger III GTX after my Ranger II's failed after just 3 years so not impressed. I only ordered new Rangers as I was given a discount code. Without the code I wouldn't have ordered Lowas at the price point. All I can say so far is quick delivery and nice box.
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Posted 4 years ago
No comment
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Posted 4 years ago
These are my second pair of Lowa. They are just as comfortable as my first pair and fit my awkward feet well. I like these black/blue one more to look at but they are leaking rainwater in after less than 200 miles / 6 months of lazy dog walking.
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Posted 4 years ago
Why have you stopped doing wide fitting in women's walking shoes?
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Posted 4 years ago
Quick delivery from Royal Mail but wrong insoles sent for Lowa boots. Customer service good response but DPD poor delivery service still awaiting replacements!
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Posted 4 years ago
Hi, only covered around 18miles with my boots so far, still sore at parts to walk with them. I hope they will be worn in in the next 50miles or in around 2months. This is my review so far with the LOWA Camino GTX Mens Size 43 boots. Mr Thomson
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Posted 4 years ago
These are a lot lighter than my last pair and the eyelets less substantial.I reserve judgement . But spear well made
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Posted 4 years ago
Boots are well made, comfortable and completely waterproof but the soles have poor grip in wet or mud and are lethal if its at all icy. I can't wear them if there is any hint of wintry conditions.
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Posted 4 years ago
The boots that arrived were fantastic to look at. The only issue is they sent a US 6.5 instead of a UK 6.5 and now the UK 6.5 is out of stock.
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Posted 4 years ago
I measured my feet as described on the website but the boot was still too short. I am now trying another half size up on the Lowa narrow fit ladies in the hope it will fit.
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Posted 4 years ago
After initially receiving a pair of damaged boots, I was very impressed with their customer service and their remedy.
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Posted 4 years ago
Arrived quickly but not true to size,so small and narrow for a wide fit lovley boots but had to return which was easy.Have not received refund but has fallen on a weekend.
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Posted 4 years ago
Purchased a pair of Lowa Renegades recently and while they seemed comfortable enough initially the insole in the right boot seemed to slip to the back of the boot each time I used them. I telephoned Lowa who agrred to provide me with replacement insoles free of charge. The replacements seem to be settling in OK.
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Posted 4 years ago
Ths order arrived quickly, the contents were appropriate and difficult to chose between because they were both suitable. BUT the resend label is not recognised by the post office scanner, and isnt accepted when entered manually, so I am struggling to return the ther pair of boots. Can you help please?
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Posted 4 years ago
Bad Times too long
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Posted 4 years ago
I love the Lowa Zephyr boots and this is my third set, although first in goretex. I’d love to comment on the quality of this particular set but the problem is that I’m still waiting for their arrival, having purchased them on the 19th of August.
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Posted 5 years ago
Company and service is ok. However their idea of a wide boot is something else. Still can’t find a wide toe boxed boot that fits. Sadly returning perfectly good boots 😞
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Posted 5 years ago
Lowa is rated 4.7 based on 3,441 reviews