Lowa Reviews

Name: Lowa
Rating: 4.73

4.7 Rating 3,441 Reviews

93 %

of reviewers recommend Lowa

4.7

Based on 3,441 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately the boots didn’t give me enough support for my hyper mobile ankles, so I’ve had to send them back. I’m currently awaiting a treceipt of returns and a refund. They looked lovely and warm though.”

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Posted 11 months ago

“I am still wearing them in, however this boot is definitely a winter boot . It’s quite narrow walking boot and I am using thin socks at the moment . Would I recommend to buy these boots on line , the answer is no you must try them on in the shop,given the weight of the boot and the slim fitting .”

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Posted 1 year ago

“Love how comfortable they are, this is my 5th pair as they are like slippers. However they never seem to get much past 12 months before starting to fall apart and leak, but, I do wear them 7 days a week usually. Was really disappointed to hear the warranty is now 12 months instead of the 2 years, guessing Lowa also realised they fall apart shortly after 12 months and was costing them in warranty repairs:replacements”

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Posted 1 year ago

“I ordered the Lowa explorer gtx boots direct. They arrived very quickly and well packaged. They are lightweight and look to be very well made. Unfortunately I had to return both sizes as they are a very narrow fit. I normally wear a standard width. Such a shame ☹️”

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Posted 1 year ago

“I’m using Lowa shoes for a decade. Before I was living in different country. I was very pleased with quality and services. But here I want to mention, that I bought Lowa second time in London. And second time it was not delivered to my apartment, instead I got message, that I was not at home and it was delivered to a pick up place 20 min away from my apartment. In both cases I was at home all the day and was waiting for the shoes. So you definitely have a problem here with delivery. Both time delivery lied that I was not at home at the moment of delivery.”

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Posted 1 year ago

“Going direct to Lowa website meant the boots were more expensive than 3rd party sites but this was the only place in UK that did the Lowa Mauria boots in wide fit.”

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Posted 1 year ago

“Jury's out... Generally very comfortable, but I'm getting blisters on both second toes, even on short walks. The interior lining seems to bunch and push down onto the top of the toes. Will try again with looser lacing across the toe area.”

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Posted 1 year ago

“I have worn my Lowa Tibets for 2 hikes since getting them and despite being told how durable they are unfortunately the rubber rand has already chipped off. There is also a scratch on the leather at the top however this sort of ware is to be expected. I expected more durability from the rubber rand though. Very Comfy boots.”

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Posted 1 year ago

“I have 12 E feet and although I bought 12W shoes I have taken them to a cobbler to have them stretched. Hopefully that will make them comfortable to wear.”

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Posted 1 year ago

“Inner sole is quite stiff, stiffer than I was expecting. Overall lowa zephr are nice albeit.”

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Posted 1 year ago

“Neither negative or positive. Posting my review on the boots below. Would of liked to see a better range of boots, none of the colour I wanted and none without Gortex as these boots are impractical.”

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Posted 1 year ago

“They are comfortable but not waterproof”

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Posted 1 year ago

Hi, Thanks for the review, but sorry to hear you're unhappy with your LOWA footwear letting water in. If you haven't done so already, please do reach out to our customer services team on enquiries@lowa.co.uk, and they will be more than happy to look into this further for you.

Posted 1 year ago

“I'd love to give 5 stars. But there not as comfortable as my previous pair. There very narrow and pinch my toes. They were very expensive but they needed to have more witdh to them. Its a shame.”

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Posted 1 year ago

“Great looking and comfortable boot. Not waterproof though- first walk through wet grass allowed water through. To be fair, every goretex boot I’ve ever had has failed, sooner or later- usually sooner.”

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Posted 1 year ago

Hi, Thanks for your review, but sorry to hear the boots are letting in water. Have you been in touch with our customer services team about this? If not, do reach out to them on orders@lowa.co.uk, and they will be more than happy to take a look at this for you. Thanks, LOWA UK

Posted 1 year ago

“Delivery was a joke.”

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Posted 1 year ago

“Purchase of the Lowa boot cleaning kit was simple enough. I have only managed to use the actual product once, and it seemed to do the job. My main issue was its wasn’t as obvious how to use the product for that initial attempted. I had to find a webpage detailing how to use all 3 products. Overall, satisfied”

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Posted 2 years ago

“I'm very pleased with the fit and how comfortable these boots are, however, the soles are wearing just as quickly as my last pair. The old pair only managed approximately 400 miles before I had to send them to be re-soled. The new pair have only done 60 miles and the grooves on the soles have gone already. I raised this issue with Lowa via Cotswolds Outdoors and the reply I got back was that the soles are soft rubber and will wear out quickly and mine are normal. It was only because of how comfortable the boots are, I purchased another pair.”

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Posted 2 years ago

“I have found the wide sizing Renegade boots the perfect fit for my feet. Unfortunately they have started to leak after only a couple of months use despite using Lowa boot cream and Pro Stop products. I have had to resort to wearing Sealskinz waterproof socks. Disappointing”

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Posted 2 years ago

Hi Michael, Thanks for leaving the review, but sorry to hear you're having an issue with your Renegade boots. Have you spoken to our customer services team about this? It would certainly be worth dropping them a line on enquiries@lowa.co.uk, and they would be more than happy to look into this and try and get things sorted for you. Thanks, LOWA UK

Posted 2 years ago

“Great service, shame I couldn't order the out of stock Baldo insoles at the same time”

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Posted 2 years ago

“Lovely boot but sadly not true to size, come up small.”

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Posted 2 years ago

Lowa is rated 4.7 based on 3,441 reviews