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LOWA UK Reviews

4.7 Rating 3,944 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 3,944 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
LOWA UK 5 star review on 26th January 2026
Lee F
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
13
Anonymous
Anonymous  // 01/01/2019
I’m using Lowa shoes for a decade. Before I was living in different country. I was very pleased with quality and services. But here I want to mention, that I bought Lowa second time in London. And second time it was not delivered to my apartment, instead I got message, that I was not at home and it was delivered to a pick up place 20 min away from my apartment. In both cases I was at home all the day and was waiting for the shoes. So you definitely have a problem here with delivery. Both time delivery lied that I was not at home at the moment of delivery.
Helpful Report
Posted 2 years ago
Going direct to Lowa website meant the boots were more expensive than 3rd party sites but this was the only place in UK that did the Lowa Mauria boots in wide fit.
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Posted 2 years ago
Jury's out... Generally very comfortable, but I'm getting blisters on both second toes, even on short walks. The interior lining seems to bunch and push down onto the top of the toes. Will try again with looser lacing across the toe area.
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Posted 2 years ago
I have worn my Lowa Tibets for 2 hikes since getting them and despite being told how durable they are unfortunately the rubber rand has already chipped off. There is also a scratch on the leather at the top however this sort of ware is to be expected. I expected more durability from the rubber rand though. Very Comfy boots.
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Posted 2 years ago
I have 12 E feet and although I bought 12W shoes I have taken them to a cobbler to have them stretched. Hopefully that will make them comfortable to wear.
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Posted 2 years ago
Inner sole is quite stiff, stiffer than I was expecting. Overall lowa zephr are nice albeit.
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Posted 2 years ago
Neither negative or positive. Posting my review on the boots below. Would of liked to see a better range of boots, none of the colour I wanted and none without Gortex as these boots are impractical.
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Posted 2 years ago
They are comfortable but not waterproof
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Posted 2 years ago
Hi, Thanks for the review, but sorry to hear you're unhappy with your LOWA footwear letting water in. If you haven't done so already, please do reach out to our customer services team on enquiries@lowa.co.uk, and they will be more than happy to look into this further for you.
Posted 2 years ago
I'd love to give 5 stars. But there not as comfortable as my previous pair. There very narrow and pinch my toes. They were very expensive but they needed to have more witdh to them. Its a shame.
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Posted 2 years ago
Great looking and comfortable boot. Not waterproof though- first walk through wet grass allowed water through. To be fair, every goretex boot I’ve ever had has failed, sooner or later- usually sooner.
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Posted 2 years ago
Hi, Thanks for your review, but sorry to hear the boots are letting in water. Have you been in touch with our customer services team about this? If not, do reach out to them on orders@lowa.co.uk, and they will be more than happy to take a look at this for you. Thanks, LOWA UK
Posted 2 years ago
Delivery was a joke.
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Posted 2 years ago
Purchase of the Lowa boot cleaning kit was simple enough. I have only managed to use the actual product once, and it seemed to do the job. My main issue was its wasn’t as obvious how to use the product for that initial attempted. I had to find a webpage detailing how to use all 3 products. Overall, satisfied
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Posted 2 years ago
I'm very pleased with the fit and how comfortable these boots are, however, the soles are wearing just as quickly as my last pair. The old pair only managed approximately 400 miles before I had to send them to be re-soled. The new pair have only done 60 miles and the grooves on the soles have gone already. I raised this issue with Lowa via Cotswolds Outdoors and the reply I got back was that the soles are soft rubber and will wear out quickly and mine are normal. It was only because of how comfortable the boots are, I purchased another pair.
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Posted 3 years ago
I have found the wide sizing Renegade boots the perfect fit for my feet. Unfortunately they have started to leak after only a couple of months use despite using Lowa boot cream and Pro Stop products. I have had to resort to wearing Sealskinz waterproof socks. Disappointing
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Posted 3 years ago
Hi Michael, Thanks for leaving the review, but sorry to hear you're having an issue with your Renegade boots. Have you spoken to our customer services team about this? It would certainly be worth dropping them a line on enquiries@lowa.co.uk, and they would be more than happy to look into this and try and get things sorted for you. Thanks, LOWA UK
Posted 3 years ago
Great service, shame I couldn't order the out of stock Baldo insoles at the same time
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Posted 3 years ago
Lovely boot but sadly not true to size, come up small.
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Posted 3 years ago
So you would like a review. Well, I charge £25 for my professional opinion. Like you I am not a charity and have to pay for my own promotions. If interested get in touch.
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Posted 3 years ago
Love Lowa boots, don't love the thin insoles supplied, as they are not the same as what came with the boors, despite what it says on the website. Disappointed. I would have recommended Lowa to anyone before this, not so sure any more.
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Posted 3 years ago
About 20/30 days in and I've started to have some stiching expose in-between the seems right at the top of the boot. Super comfy and one of the few boots I've enjoyed, just alarmed and worried about the top of the boot given how long I've had them with minimal walking distance.
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Posted 3 years ago
Delivery fine, however the treatment seems to have ruined the finish on my new lowa boots and has left a white residue.
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Posted 3 years ago
LOWA UK is rated 4.7 based on 3,944 reviews