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LOWA UK Reviews

4.7 Rating 4,038 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 4,038 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
LOWA UK 5 star review on 26th January 2026
Lee F
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
13
Anonymous
Anonymous  // 01/01/2019
“Quick efficient service and a great product. The LW18 San Francisco GTX shoes are great, perfect fit and on an offer price making them over half price less than I've seen them for in shops. Thanks. 😁”
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Posted 5 years ago
“Really good quality laces”
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Posted 5 years ago
“Already have Renegade GTX walking boots, they were comfy from the word go. Great quality, lightweight, just the job. Hence ordered a replacement pair.”
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Posted 5 years ago
“So comfy, my third pair of Lowa shoes”
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Posted 5 years ago
“I Bought a new pair of Lowa renegade boots which I am pleased with. This is the second pair I have owned and the only gripe I have is the massive price increase from £120 to £190 I can not see how this can be justified. Durability is quite good but my first pair did eventually come apart at the join between the upper and the sole.”
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Posted 5 years ago
“Awesome products and my renegades are so comfy it’s like wearing trainers as there’s no need to break them in, when straight to the top of the local trig with ease and comfort”
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Posted 5 years ago
“Best shoes I’ve ever had. Replaced my old ones with the exact same pair.”
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Posted 5 years ago
“Very prompt service.”
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Posted 5 years ago
“Very fast delivery , as always very happy with Lowa products will buy again .”
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Posted 5 years ago
“Excellent customer service from Lowa. They're my go-to brand for walking boots so for replacement laces I wouldn't go anywhere else - they arrived next day and match my boots perfectly. Thank you!”
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Posted 5 years ago
“Great products and service to match”
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Posted 5 years ago
“Second pair I have had of these marvellous boots. Well made and very comfortable”
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Posted 5 years ago
“Obviously a great product, very efficient service, great idea to include a returns label. Thank you.”
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Posted 5 years ago
“Absolutely love my Lowa Mauria Gtx boots. Great service from Lowa too - quick delivery.”
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Posted 5 years ago
“amazing service,fast and prompt. Shoes are perfect and also good looking ( got compliments already!!).”
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Posted 5 years ago
“Lowa shoes and boots do what they say on the tin. Delivered in less than 48 hour from ordering. Lowa Service has s very well organised. Sizes true to size, although I did use there size chart just to check.”
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Posted 5 years ago
“James was very helpful, and let me know when the boots I wanted had arrived. Thank you.”
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Posted 5 years ago
“Website very easy and pleasant to use. Customer service so helpful on the phone. Brillant shoes extremely confortable, even with feet's health issues. No wonder more and more hikers buy Lowa products.”
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Posted 5 years ago
“I've been buying Lowa Renegade boots for about 20 years it seems now. Having moved to the UK, the client support is just excellent - they respond quickly to personal emails and are really helpful about ordering. I just bought yet another new pair and they are just right for the hiking that I like to do and for my feet (which are not getting any younger!).”
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Posted 5 years ago
“Why have you stopped doing wide fitting in women's walking shoes?”
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Posted 5 years ago
LOWA UK is rated 4.7 based on 4,038 reviews