LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.74

4.7 Rating 3,579 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,579 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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LOWA UK 5 star review on 12th September 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent service from placing order to delivery at my home address, boots were very well packaged and sealed. LOWA goes far beyond other suppliers of high quality boots at least from my experience and I will be buying more.”

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Posted 1 year ago

“Very comfortable for wearing all day. Generally good for walking except the soles can be slippy on certain surface.”

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Posted 1 year ago

“Brilliant service and brilliant boots”

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Posted 1 year ago

“Good product, delivered quickly.”

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Posted 1 year ago

“Extremely comfortable and hard wearing I’ve put about 100 miles on them so far and I have 0 complaints.”

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Posted 1 year ago

“Website is great. Ordering was easy. Communication was good. Delivery was fast. Packaging great”

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Posted 1 year ago

“I now have an arthritic big toe. My renegade boots are the only footwear that I am comfortable in, so I hoped the shoes would be the same and they are. Very comfortable so pleased I bought them.”

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Posted 1 year ago

“Great boots - so comfortable and sturdy”

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Posted 1 year ago

“Ordered some items and they were posted free of charge. Excellent quick service too. Thanks!”

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Posted 1 year ago

“Purchased this boots within 2 days insoles backings parted contacted Lowa sales which while I was walking coast path on Devon Items were needed posted a replacement pair but after 3 weeks walking left boot gore - tex fabric started splitting next to toe joints refunded me in full poor quality made boots not recommended”

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Posted 1 year ago

“Great boots, prompt service.”

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Posted 1 year ago

“Had a great pair of GTX boots that were a perfect fit and wore very well. I needed something more lightweight now for dog walks and walking in town, and the comfortable GTX low version of the boots in black were perfect for me”

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Posted 1 year ago

“As ever, superb quality and comfort from the outset.”

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Posted 1 year ago

“I have worn Lowa for 15 years as after a medical procedure they are one of the few boots I can wear. Sadly with design changes, such as the desert boot, I am going to have to look for a new manufacturer as I cannot wear these new designs as they cause pain.”

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Posted 1 year ago

“I have used Lowa multiple times for walking shoes and walking boots and the service has always been excellent.”

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Posted 1 year ago

“Very pleased with my purchases thank you. The parcels arrived promptly and the returns proved simple and quick. I also managed to make use of a couple of very handy discounts on your website. As for the boots, absolutely top quality. I have been wearing them for two solid days on rough terrain and my feel feel great. A very satisfied customer.”

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Posted 1 year ago

“I adore Lowa. This is my 4th pair of boots. My only disappointment related to the delivery - DPD courier simply dropped my parcel in a shop without trying to reach me (however, he did so while delivering the second pair of boots). Also, I ordered Taurus model size 4 (while usually I have Renegade size 4 which is perfect for me) and it turned out to be a bit tight. I didn't expect that boots would differ size-wise across the model range. But boots are amazing, quality is great, I know they will last me a good couple of years. And the discounts were super pleasant, so now I am fully packed for two-three years. Customer service is very supportive and kind. Highly recommend! P.S. will have to think/ try several times which size of the boots I need in the future”

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Posted 1 year ago

“Ordering and delivery was straightforward”

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Posted 1 year ago

“The insoles turned up and on at the heels, painfully. I've had to trim them”

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Posted 1 year ago

“These shoes are really great, they fit my feet perfectly and very comfortable for everyday walking. I think they are quite expensive for non leather but am happy with the price I paid. I will be wearing my Renegades when needing thicker soles and ankle support.”

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Posted 1 year ago

LOWA UK is rated 4.7 based on 3,579 reviews