LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.74

4.7 Rating 3,704 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,704 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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LOWA UK 5 star review on 26th January 2026

Anonymous

Anonymous // 01/01/2019

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“Very comfortable boots that can be worn for long walks straightaway. This is my fourth pair. However, there is a weakness where the stitching near the big toe crease comes undone which results in boots leaking. This has happened on all my pairs. This is a shame as otherwise boots would last a longer.”

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Posted 1 year ago

“Very pleased replaced my worn lowa inners”

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Posted 1 year ago

“Prompt delivery and a great hard wearing boot.”

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Posted 1 year ago

“Swore by Lowa's for a decade now. Still top notch quality!”

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Posted 1 year ago

“Great shoes for walking”

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Posted 1 year ago

“It's actually so refreshing to have ordered a boot that actually does the job of being waterproof and keeping my feet dry. So comfortable too Fantastic product”

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Posted 1 year ago

“Good online ordering and delivered promply.”

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Posted 1 year ago

“Thanks for processing my return promptly. Still enjoying my walking boots”

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Posted 1 year ago

“My first pair of Lowa's and they are excellent. No breaking is needed. I went on a long hike on The Long Mynd just after buying them, no blisters and no water coming in. Now, just need to buy some walking shoes”

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Posted 1 year ago

“Good customer service, fast delivery & excellent boots”

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Posted 1 year ago

“I love my new Lowas, they are so comfy and light, I’m using them in a forest environment, they are really well made and I can rely on their quality which is important for me”

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Posted 1 year ago

“Exceptionally comfortable and stable boots. I have hiked 50 KM so far in these boots and they have been the most comfortable hiking shoes I have ever worn. Tremendous value for money. Customer service was highly responsive and the boots came in well packed box and the delivery was quick too.”

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Posted 1 year ago

“It was a gift.”

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Posted 1 year ago

“Gorgeous boots, great service, my only slight criticism would be that the wide Renegades really aren’t that wide, particularly in the toe box. It’s worth sizing up if you’re after a wide boot (I wish I had!).”

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Posted 1 year ago

“Easy to order. Fast delivery. Excellent quality boots.”

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Posted 1 year ago

“I have bought these walking shoes before and had no problems, so I purchased exactly the same style and size again. My original pair are still in great condition, so I was more than happy to purchase again.”

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Posted 1 year ago

“Gratifyingly easy to obtain replacement insoles which had worn in my excellent all terrain shoes”

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Posted 1 year ago

“So far, very stable, light, all round hiking boot. Excellent build quality. Haven't tried them in wet weather though.”

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Posted 1 year ago

“From first contact with Lowa about walking boots, absolute fantastic Service. From emails to delivery and first fit, the help I received was outstanding. Wow! So comfy. Thank you”

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Posted 1 year ago

“Great shoes and great customer service.”

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Posted 1 year ago

LOWA UK is rated 4.7 based on 3,704 reviews