LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.74

4.7 Rating 3,579 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,579 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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LOWA UK 5 star review on 12th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have had Lowa for the last 15 years and I can't fault them, so much so I'm tempted to get another pair”

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Posted 1 year ago

“My favourite product company”

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Posted 1 year ago

“Perfect for hiking in Ecuador. Went out in new boots, no need to break in”

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Posted 1 year ago

“The boots were delivered promptly and when promised. I tried 3 sizes before I chose the best fit, and the returns were easy via DPD and Post Office. The boots themselves are comfy, lightweight and appear to be waterproof too. Have been walking in the woods and over various landscapes with the dogs and no complaints, my feet have remained toasty and dry. Would definitely recommend these.”

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Posted 1 year ago

“Inner sole is quite stiff, stiffer than I was expecting. Overall lowa zephr are nice albeit.”

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Posted 1 year ago

“Great quality”

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Posted 1 year ago

“Excellent Customer service from Tim, James and Laura, they could not have been more helpful.......”

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Posted 1 year ago

“I CAN NOT FAULT ORDERING, DELIVERY, RETURNS & SPEED OF REFUND - WOULD GIVE 5 STARS FOR AN EXCELLENT SERVICE & WOULD ORDER FROM THE SITE AGAIN. HOWEVER, THE ORDERED LOWA RENEGADE 'WIDE FIT' BOOTS - NOT SO MUCH. I CANNOT RECOMMEND AS A 'WIDE' FIT BOOT AS ADVERTISED ON WEBSITE. THE FOOTBED WIDTH IN THE RENEGADE FELT NARROWER THAN MY 'REGULAR' WIDTH FIT OLD MEINDL BOOTS. I SHOULD HAVE PAID MORE ATTENTION TO THE REVIEWS CITING THIS PROBLEM. THEREFORE ONE STAR. THE QUALITY OF THE RENEGADE BOOTS WAS EXCELLENT, JUST NOT THE FIT.”

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Posted 1 year ago

“Excellent service. Quick delivery.”

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Posted 1 year ago

“Absolutely FABULOUS boots - my second pair! Fit straight out of the box with no 'wearing in' and so very comfortable.”

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Posted 1 year ago

“Good shoes but takes time to get used to them.”

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Posted 1 year ago

“Love the shoe. Actually the 2nd pair I have bought over a period of more than 7 years. So comfortable whilst supporting you foot / ankle.”

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Posted 1 year ago

“Always been pleased with all my Lowa purchases , have been for over 2 decades , I only wear my Lowa boots unless going to a wedding or funeral , drives my wife crazy but my feet love me and my Lowas .”

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Posted 1 year ago

“I buy Lowa because; great boots and outdoor shoes, and they provide the right arch support for my feet. Have tried other well known brands, but in my opinion they don’t compare to the comfort and quality of Lowa.”

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Posted 1 year ago

“I have a bunion on my one foot so finding wider fit boots is difficult. I didn’t keep these boots as the fit was slightly snug. I needed a pair quickly so went for Meindl which I have had before. However, I will give Lowa a try next time as they are well priced and very well made.”

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Posted 1 year ago

“Excellent boots, speedy delivery.”

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Posted 1 year ago

“I recently had an experience with LOWA that really stood out. When I ordered a pair of boots, I realized I had chosen the wrong size. I contacted their customer service, and they were incredibly helpful and prompt in amending my order. The correct boots arrived quickly, and the whole process was smooth and hassle-free.”

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Posted 1 year ago

“Ordered 3 sizes and returned the 2 pairs that did not fit for free. Refunded within 3 days. Excellent customer experience. I did need a size up then usual but this is normal with goretex-lined boots.”

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Posted 1 year ago

“They make extremely comfortable boots and shoes for hiking and general walking and they look good. (Don't change anything thank you :) )”

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Posted 1 year ago

“Returned them as they were too big and am eagerly awaiting a pair of size 8 to replace them”

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Posted 1 year ago

LOWA UK is rated 4.7 based on 3,579 reviews