LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.73

4.7 Rating 3,853 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,853 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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LOWA UK 5 star review on 26th January 2026

Anonymous

Anonymous // 01/01/2019

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“Excellent service and boots”

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Posted 5 months ago

“Excellent boots good service”

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Posted 5 months ago

“Great service had to exchange some boots for different size, order what size shoe you take do not go up a size.”

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Posted 5 months ago

“These are great walking shoes. Very comfortable, well made, and good wide fit.”

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Posted 5 months ago

“These new insulated insoles fit my size 8.5 boots perfectly and really help to keep out the cold. I’m very pleased with them and would highly recommend.”

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Posted 5 months ago

“Really comfy straight out the box. No need to break in. Best pair of boots I've had.”

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Posted 5 months ago

“Very good boots I where them most days on the shoot and round the farm.good fitting boots.last pare down over two years and still going 👍”

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Posted 5 months ago

“Excellent service and arrived the next day. But cheaper else where on line instead of direct.”

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Posted 5 months ago

“These boots are for our Grandson and he will not wear anything else. His last pair have seen better days and he has been loathed to part with them they are unfortunately heading to " boot heaven" but will always be fondly remembered.....”

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Posted 5 months ago

“Excellent service.”

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Posted 5 months ago

“Lowa’s customer services were brilliant. I was struggling to find the right fit for a pair of walking shoes to take me round rocky coastal paths. Both Isaac and James spent lots of time helping me work through various requirements and had lots of useful suggestions for lacing techniques to help my heel stay in place. They recommended three options and Lowa has such a good returns policy (free and easy) that I could try out different pairs at home and keep the one that suited me best. The refund was back within a few days. Smooth, easy & exceptional service.”

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Posted 5 months ago

“Very good quality boots for hiking and trekking! I ordered a size too big in the first time and their return & refund was fast and reliable as well”

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Posted 5 months ago

“Communication good. I needed to return a pair as too big. Straight forward and money back into my account fairly quickly. I've now bought a pair of the Renegade Ws and very happy with them”

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Posted 6 months ago

“I was very pleased with the availability of contact with James when I was trying to establish the correct size for me and my requirements. I was able to order the first size and return the boots quickly whilst receiving the next size up within 48 hours. James helped me through a return of the second pair due to a very minor issue with the lacing lug, and had a replacement delivered in less than 24 hours. The boots themselves are a very good fit, are a quality product, and are the most comfortable I have had. Whilst only have used them for a few days so far, I am very pleased.”

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Posted 6 months ago

“One of the best boots I’ve ever had fits like a glove straight out of the box and no need to break in”

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Posted 6 months ago

“Great boots !!! Amazing fit, quality and comfort. Very happy”

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Posted 6 months ago

“Seems that buying good quality waterproof boots is a bit of a minefield, I had a pair of Meindl that let me down after 14 months of light use and whatever boots you look at there are raving reviews and horror stories of how bad they are. Lowa had some of the best reviews and i really hope they live up to my expectations and give many years of good service. Straight out of the box they were comfortable although a bit stiff feeling i guess this will subside with a few outings, delivey was very fast and relly impressed ny what seems to be a quality boot time will tell. So its a five star for inital experience.”

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Posted 6 months ago

“Thank goodness I didn't buy insoles at Cotswold Clothing as I would have been stung! Excellent value, and a first class service. Thank you, and the insoles do an excellent job. Nice to have 15 year old boots back I use.”

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Posted 6 months ago

“Efficient and fast service when ordering online. Helpful staff when calling. Quality, well made boots.”

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Posted 6 months ago

“I bought these for my wife’s birthday (old romantic) and she’s giving them a 9/10 says they are very comfortable seem robust, good grip on the Vibram sole, bit of a blister but that could be sweaty feet or bad socks..”

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Posted 6 months ago

LOWA UK is rated 4.7 based on 3,853 reviews