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Lowa Reviews

4.7 Rating 3,384 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,384 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 15th April 2025
Rita T
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
8
Anonymous
Anonymous  // 01/01/2019
I’ve had a great experience with Lowa. I attended the Outdoor Expo at Birmingham NEC. The staff in the stand were very welcoming, knowledgeable about their products and very helpful which all helped towards my purchase of a pair of Renegade Evo gtx. They arrived within a couple of days and have been out of the box comfortably. Still early day. It If I may have found my new go to walking boot brand.
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Posted 3 months ago
This is my third pair. Each pair has lasted me years. I just keep coming back. Comfortable & lightweight. I use them everyday for walking, walking the dogs and around the horses. I was so fed up of cheaper boots only lasting a few months. Highly recommend.
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Posted 3 months ago
Service at The Outdoor Expo was fantastic, sales lady was very knowledgeable and helped my daughter understand what she needed in a good walking boot :-) ordered on the day and arrived very quickly :-)
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Posted 3 months ago
Great service, fast delivery, they lived up to their name, the size was what I expected, comfort straight out of the box. Best thing I've had on my feet in many a year.
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Posted 3 months ago
These are a replacement pair for the ones I've had for 3 years They are still in great shape but I bought the second pair as worried you might stop making them!
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Posted 3 months ago
Lowa has provided me with a great service and quality Hiking Boots.
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Posted 3 months ago
Absolutly the best boots and best service ever. I have been using LOWA Military and Walking bookts for the last 40 years and have never come cross a better boot or better service for the Lowa Team. So glad i bought a few pairs at the expo. thats for the fitting, remembering us from last year and giving so much amazing advice.
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Posted 3 months ago
These boots keep your feet so warm. Comfy, Grippy, Good fit and Look good. What more can you want!
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Posted 3 months ago
I bought a pair of Lowa Randir GTX mid hiking boots and I have to say they are exceptional. The build quality is outstanding. They are much firmer than some reviews suggest. I bought size 8.5 UK sizing, and were a perfect fit. However, I have fairly wide feet and unfortunately I didn't feel there was enough room in the toe box. I had to return the boots and was delighted to find a free returns label in the box. They were also free delivery so that was incredible too. My refund was dealt with swiftly. I would highly recommend Lowa boots if your feet are normal width. Fantastic service from Lowa UK, thank you.
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Posted 3 months ago
A sturdy boot with good stiff and supportive sole. Vibram tread provides good grip in variety of conditions. Fits my ‘medium’ foot with positive heel engagement preventing heel lift. The toe area well shaped. Lacing system allows lower over instep to be lock laced. Well padded tongue and ankle support. In black highlighted yellow lace hooks allows for lacing in low light.
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Posted 3 months ago
Service was excellent and the she’s fantastic.
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Posted 3 months ago
Easy online purchase. Insoles I needed in a larger size.
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Posted 3 months ago
Loved the walking shoes but, sadly, I had to return them as they were too small.
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Posted 3 months ago
Super trainers. Over years these are my fourth pair. I love them
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Posted 3 months ago
I was very impressed with the service I received from Lowa as the first pair of boots I received were too small, the return service was very simple and efficient prompting me to order the next size up from them.
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Posted 3 months ago
Love it, Love it !!! Went on my hike this weekend, no sore feet, no blisters, no pain. Very comfortable and light weight, highly recommend!
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Posted 3 months ago
Quick delivery. Boots fit well. Breaking them in at home and they feel very supportive.
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Posted 3 months ago
I had a payment issue but Chris was really patient and helpful never needed the customer service team before, very happy. The boots fitted great and have been comfortable out of the box for a couple of 19k hikes in the Lake Dirstrict
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Posted 3 months ago
Love my new boots! Needed a reliable comfy pair of walking boots for our dog walks. Sometimes they aren’t short walks! And we walk different terrains. Feel like I’m walking on air!
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Posted 3 months ago
Great service. Fantastic comfortable boots. Bought a size half up. For great with an extra pair of boot socks.
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Posted 3 months ago
Lowa is rated 4.7 based on 3,384 reviews