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LOWA UK Reviews

4.7 Rating 3,753 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 3,753 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
LOWA UK 5 star review on 26th January 2026
Lee F
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
13
Anonymous
Anonymous  // 01/01/2019
Really comfortable and along with a supportive insole has made a huge difference to my Plantar Fasciitis look good and keep the water out my 2nd pair bought a cheap pair inbetween which werent in the same league worth spending a bit more
Helpful Report
Posted 3 months ago
I ordered new boots to replace an existing pair of LOWA which sadly have reached the end of their life. The new boots appear well made, smart and have worked well on my initial hikes. Although I ordered the same size as my previous pair they do feel a little larger and not as comfortable. They are however a different product (original ones not available) which may account for this difference. If I had one recommendation it would be for LOWA to have a wider retailer distribution so that potential buyers could try on several models. It would really not be practical to keep returning boots by post in order to find an ideal fit. My previous ones were purchased from GO Outdoors who appear to no longer stock LOWA
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Posted 3 months ago
A touch of colour after my prevoius pairs of Renegades. Good fit and comfortable
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Posted 3 months ago
Very pleased with my boots . Extremely comfortable. Excellent grip Very well made , waterproof,hard wearing boots Will definitely buy another pair
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Posted 3 months ago
Excellent boots very quick delivery
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Posted 3 months ago
Excellent boots my second pair and great service thank you
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Posted 3 months ago
Excellent service , excellent product. Great price and a really good pair of boots. Excellent communication
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Posted 3 months ago
First pair of Lowa boots and so far they the best boots ive had, warm, comfortable and excellent value.
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Posted 3 months ago
Great boots at a good price
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Posted 3 months ago
Very prompt delivery and shoes as described
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Posted 3 months ago
Excellent service and boots
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Posted 3 months ago
Excellent boots good service
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Posted 3 months ago
Great service had to exchange some boots for different size, order what size shoe you take do not go up a size.
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Posted 3 months ago
These are great walking shoes. Very comfortable, well made, and good wide fit.
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Posted 3 months ago
These new insulated insoles fit my size 8.5 boots perfectly and really help to keep out the cold. I’m very pleased with them and would highly recommend.
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Posted 3 months ago
Really comfy straight out the box. No need to break in. Best pair of boots I've had.
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Posted 3 months ago
Very good boots I where them most days on the shoot and round the farm.good fitting boots.last pare down over two years and still going 👍
Helpful Report
Posted 3 months ago
These boots are for our Grandson and he will not wear anything else. His last pair have seen better days and he has been loathed to part with them they are unfortunately heading to " boot heaven" but will always be fondly remembered.....
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Posted 3 months ago
Excellent service.
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Posted 3 months ago
Lowa’s customer services were brilliant. I was struggling to find the right fit for a pair of walking shoes to take me round rocky coastal paths. Both Isaac and James spent lots of time helping me work through various requirements and had lots of useful suggestions for lacing techniques to help my heel stay in place. They recommended three options and Lowa has such a good returns policy (free and easy) that I could try out different pairs at home and keep the one that suited me best. The refund was back within a few days. Smooth, easy & exceptional service.
Helpful Report
Posted 3 months ago
LOWA UK is rated 4.7 based on 3,753 reviews