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LOWA UK Reviews

4.7 Rating 3,753 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 3,753 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
LOWA UK 5 star review on 26th January 2026
Lee F
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
13
Anonymous
Anonymous  // 01/01/2019
Excellent boot would buy again
Helpful Report
Posted 1 month ago
Amazing socks very comfortable
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Posted 2 months ago
I love these boots. They are practical, comfortable and look smart.
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Posted 2 months ago
What can I say. Best pair of footwear you could ever want. 1. Ultimate Comfort 2. Ultimate Waterproof 3. Ultimate Longevity 4. Ultimate Design 5. Ultimate Traction 6. Ultimate Customer Care
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Posted 2 months ago
Unbelievable boot , comfortable, stable just a great boot
Helpful Report
Posted 2 months ago
Very quick delivery and great offers in the black Friday sales, no complaints.
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Posted 2 months ago
Good service, shoes arrived quickly.
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Posted 2 months ago
Excellent v comfy boots. looking forward to testing them in 2026.
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Posted 2 months ago
Best boots i have ever owned.I have 4 pairs different colours and the back up service is second to none
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Posted 2 months ago
Brilliant! My seventh pair, nothing to match in terms of quality! Worn every working day.
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Posted 2 months ago
Extensive range of professional-grade footwear for military, police, and civilian use. The catalogue includes both duty and civilian boots, with several models offered on a wide last—an important detail for users who require proper forefoot volume and all-day comfort. Upper options include full-grain leather and nubuck, combined with robust construction and quality stitching. Many models are equipped with Vibram outsoles, providing reliable traction, abrasion resistance, and longevity across mixed terrain. Ordering and checkout were smooth, dispatch was prompt, and delivery times met expectations. Customer service communication was clear and efficient. Overall, a well-organised retailer offering technically sound footwear suitable for professional and demanding use.
Helpful Report
Posted 2 months ago
Comfort straight out of the box, although my last 2 pairs split along the side of the sole, with plenty of tread still left. Disappointing but no other boot matches these for comfort.
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Posted 2 months ago
These are the best shoes I have ever had for comfort, the way they look, quality. So much so that this is my second pair 😃
Helpful Report
Posted 2 months ago
Sizing - I usually take an 8 but needed a 9 Returns - ended up having to buy 3 pairs before getting the right size but returns are easy and after a small hiccup refund was done quickly Boots - stiff to begin with (to be expected) but after 2 weeks of daily use comfortable. Most importantly they are waterproof and the soles provide very good grip. Definitely recommend them.
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Posted 2 months ago
Very comfortable
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Posted 2 months ago
Blissfully comfortable straight away, robust boots.
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Posted 2 months ago
I have been wearing my Lowa boots for a few weeks now when walking my dogs over wet fields and cannot be happier. They are waterproof, keeping my feet toastie and dry, unlike many other boots that I have bought this year that have claimed to be waterproof and were not. Comfortable and easy to get on and off. Very pleased with my purchase.
Helpful Report
Posted 2 months ago
The staff at LOWA could not have been more helpful. I received the walking boots I ordered within 5 days of ordering. As is sometimes the case you really need to try on walking boots in person before buying. I thought they were too big and explained the problem to their team we agreed I could order the next size down, compare the 2 pairs and return the pair I did not need and get a refund. This happened super quickly and the money was promptly paid back into my account. I have bought other brands in the past and have found a need to 'break them in' .... not so with these! Visually these boots ooze quality and I have now taken a few short walks and found these boots were perfectly comfortable from day 1.
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Posted 2 months ago
Good quality and very comfortable hiking boots. I'm very pleased with them.
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Posted 2 months ago
Been using Lowa military boots for years and decided to try the hiking boots. Not disapointed highest quality and standards i expect will definately recommend. Will definately be using again.
Helpful Report
Posted 2 months ago
LOWA UK is rated 4.7 based on 3,753 reviews